Hudson Valley Volkswagen

Jetta - Beyond Satisfied! Upon walking into the VW dealership, I was immediately greeted. The inviting, professional, and clean showroom was completely impressive. I was in t Upon walking into the VW dealership, I was immediately greeted. The inviting, professional, and clean showroom was completely impressive. I was in the market for a new car. I took a Saturday to make my dealership rounds. I came to VW first. Test drove and discussed financial details of a 2014 Jetta with Eric Anderson. I wanted to do a little shopping around to be sure I was making the right decision. Each and every other showroom I walked into turned me off almost immediately. Not only were they loud and often downright dirty and unorganized but the staff were not very friendly or welcoming. By the end of the day I was back at VW and by Tuesday, I was driving away in my new Jetta. Every time I get into her I am amazed not only by the sheer beauty of the car but by the care and professionalism the entire process was. Eric Anderson was extremely knowledgeable, professional and personable. When someone likes what they do, it shows. I will be recommending him and the dealership to anyone I know in the market for a new car! Mindy in finance was also a pleasure to deal with. She was prompt, professional, personal and seemingly just as excited as I was about getting a new car. The employee who showed me the workings of my new Jetta (maybe Dave or Dylan, I can't believe I have forgotten his name!), was clear, precise, and easy to follow. He really took his time to go over every detail! This is how a dealership should be, no gimmicks, no dance party atmosphere, popcorn or balloons. Now, all I need is a name for my new car! More

Very Good Service but Not Cheap!! First of all, my service advisor, Jason Hinderstein, is top notch. He must deal with a lot of upset customers each day and yet he somehow manages to First of all, my service advisor, Jason Hinderstein, is top notch. He must deal with a lot of upset customers each day and yet he somehow manages to keep his cool and even smile for the customers. Give that man a raise!! Now, as for the pricing, the labor rates are a bit high and pricing can get ridiculous, especially when it takes under two hours for them to do 3-4 jobs and you're charged for 3+ hours of labor. $200 for a 20 minute spark plug job is nuts. Charging $90 to spend half an hour taking apart a headlight to get the bulb seated is outrageous, let alone that they even charged me for something that I shouldn't have to even have someone else do and that is a known vw issue - if nothing else,they should've made it a warranty issue since it was the last time I had them fix the headlights. That said, tire installation costs are relatively reasonable and they have a nice waiting area with magazines and Oprah on in the background. More

Non-invassive professional service ! We had a great experience with Scott - no-pressure, professional and knowledgeable. It is a pleasure to work with people who know and stand behind th We had a great experience with Scott - no-pressure, professional and knowledgeable. It is a pleasure to work with people who know and stand behind their products - great representation for the VW brand and for the rest of the dealership. Buying a car can be fun here ! Thank you - it was a pleasure ! More

Purchasing a used car with financing Eric, was a well trained employee he knew his stuff and went out of the way to show us all the details of the passat that we purchased. Also Mindy in Eric, was a well trained employee he knew his stuff and went out of the way to show us all the details of the passat that we purchased. Also Mindy in the finance dept. was exceptional she got us our loan in no time. And last but not least was the receptionist Amanda she was very pleasant. These employees are a great assest to the Volkswagon Hudson Valley dealership. More

Purchase new vw A very positive experience, quick and painless. Both sales and financial went very very smoothly. Dylan also was very professional and complete in goi A very positive experience, quick and painless. Both sales and financial went very very smoothly. Dylan also was very professional and complete in going over the workings of the car. More

Volkswagen EOS David was very helpful in leasing our new car. We told him what we wanted and he worked hard to get it for us. David was always very pleasant and cour David was very helpful in leasing our new car. We told him what we wanted and he worked hard to get it for us. David was always very pleasant and courteous. I would highly recommend Hudson Valley Volkswagen. Mindy made financing easy as 1,2,3. More

used car search Well we all know used car shopping is had, after many dealerships we came accross volkwagon. Really did not consider a volkwagon but we were running o Well we all know used car shopping is had, after many dealerships we came accross volkwagon. Really did not consider a volkwagon but we were running out of options. There we found Fran and a no pressure buying experiance, think we made three or four visits and test drives before making a purchase decision, you would think the salesman would be more aggressive but we never got that feeling. When it came down to two cars two dealerships the professionalism and no pressure sales drove us back to volkwagon and we are very happy with our choice. I highly recommend you take a look a Hudson Valley Volkwagon you will not be disappointed. More

New Jetta !!!!!! after a couple of days looking at the selection the cars at the Hudson Valley Volkswagen dealership.found the Jetta that I was interested in.I walked after a couple of days looking at the selection the cars at the Hudson Valley Volkswagen dealership.found the Jetta that I was interested in.I walked in on a Friday 2 hours later I was driving my new Jetta out of the dealership.the Hudson Valley Volkswagen team is spot on. More

Alternator Replaced best service. They are fast and courteous. They always pay great attention to customer needs. My car was taken in right away when I had a problem, and best service. They are fast and courteous. They always pay great attention to customer needs. My car was taken in right away when I had a problem, and I had the car back within two days. They took great care of me, as they always do. More

For the best experience visit Hudson Valley VW I have now purchased 2 vehicles from Hudson Valley VW, a Jetta SE in 2011 and a CC yesterday 5/7/14. If you love the VW brand look no further. The e I have now purchased 2 vehicles from Hudson Valley VW, a Jetta SE in 2011 and a CC yesterday 5/7/14. If you love the VW brand look no further. The entire staff at HVVW are all A-1. They all work as a team to provide their customers with exactly what they are looking for in a comfortable and friendly atmosphere. The level of customer service, knowledge of all vehicles and individual personalities are top notch. They are committed to providing all perspective buyers with all the info and knowledge needed to make a decision as to what vehicle will work best for the customer, not the dealership. My daughter was looking for a new car and was getting turned off by numerous dealerships due to hard sell tactics, uncaring and downright rude attitudes from salespeople. I suggested she give HVVW a try and ended up purchasing a new Jetta SE the same day. She has had nothing but positive reaction to her experience at HVVW and now she like myself has become a lifelong HVVW customer. HVVW is 70 miles from my home but the level of service makes up for the extra mileage. I am the Guest Relations Director of a major resort in upstate NY for 17 years and every experience from purchasing to having routine service performed has been a pleasurable and stress free experience. Unfortunately, now my wife wants her own CC as well. More