Hudson Valley Volkswagen

Excellent Customer Service! I highly recommend this dealer over the other VW dealerships in the region. I had a very bad experience at Heart Volkswagen in Kingston -- the owner was specifically rude t dealer over the other VW dealerships in the region. I had a very bad experience at Heart Volkswagen in Kingston -- the owner was specifically rude to me and later my husband - so much so that we were quite soured on the VW brand (and we were on our 4th VW!). Hudson Valley Volkswagen restored my faith - Thank you Versie! More

This was a 30 day check up on a new car. I like that I did not have to wait more than 45 minutes for my car. did not have to wait more than 45 minutes for my car. More

Eric is a very caring and warm individual, putting the customer's needs first. I have already purchased three cars from Eric in the past two years and will not hesitate to buy additional cars from him an customer's needs first. I have already purchased three cars from Eric in the past two years and will not hesitate to buy additional cars from him and this dealership. I have and will continue to recommend him and HV Volkswagen to friends and family. More

Hudson Valley Volkswagen was a great dealer to lease a new car from. We felt very comfortable and attended to as soon as we walked into the door. The Staff of HVV were very friendly and attentive to our new car from. We felt very comfortable and attended to as soon as we walked into the door. The Staff of HVV were very friendly and attentive to our needs. We were thrilled that the exact car was able to be located and delivered to us in a timely manner. Bunny, our sales associate, also communicated with us on a regular basis and kept us well informed! Thank you for a great experience! More

Service was great. I had a 1pm appointment. I got there about 12:45. They drove the car into the garage exactly at 1pm. They asked if I wanted a complimentary car wash: I said "yes". The car's service was about 12:45. They drove the car into the garage exactly at 1pm. They asked if I wanted a complimentary car wash: I said "yes". The car's service was finished by 2:15pm. The car was then taken to be washed. I don't know exactly when the car's wash was finished, because I was not notified that the car was ready to go. I discovered my car (running) and asked if the car was ready. The front desk seemed surprised that the car was finished. They tried to locate the keys (the keys were already in the car). She then tried to print out the receipt, but I reminded her that I had already received it when she first told me the car's service was finished. I admit that the service area was busy, but it seemed like a break-down in communication. I don't blame the front desk; it seems to me that no one notified her that a customer's car was finished and that it was left running. I drive from Saugerties to get my car service. I think for my next service I will go to Kingston. Let me re-iterate something though: this comment of mine should not be taken as if I will NEVER visit Hudson Valley Volkswagen. This is a very good dealership. I am EXTREMELY pleased with my 2012 Passat and still think it is the BEST car I have ever bought (over 40 years of purchasing new cars!). Volkswagen should be VERY PROUD of the product they have produced. I will be purchasing Volkswagen in the future! More

Every time I go to this dealer i ask for them not to wash the car. Every time they wash the car. I have a huge scratch in the back bumper from them washing the car the first time i took it their. If i did no the car. Every time they wash the car. I have a huge scratch in the back bumper from them washing the car the first time i took it their. If i did not need the recall work i would not be using them as they care less about your specific requests. More

Amazing crew. Very professional. Everything was fast, friendly and comfortable. I will be back for every oil in the future. I enjoy the fact that there are women in the service department. Especially for friendly and comfortable. I will be back for every oil in the future. I enjoy the fact that there are women in the service department. Especially for my wife when dealing with company. More

Service was fast. Very fair price for tires and alignment. They didnt try to upsell me things the car didnt need, and got a few things covered under warranty. Will use this service department aga alignment. They didnt try to upsell me things the car didnt need, and got a few things covered under warranty. Will use this service department again. More

The entire process at Hudson valley VW was remarkable. I had been to several different dealerships (Not VW) ready to purchase a car, but left disappointed. Not the case here. Great Job! Very Pleased had been to several different dealerships (Not VW) ready to purchase a car, but left disappointed. Not the case here. Great Job! Very Pleased More

Eric has great follow through, excellent knowledge, excellent orientation to the car, and is a pleasure to work with. Mindy, was quick and found us a great financing rate. She is also a delight to wor excellent orientation to the car, and is a pleasure to work with. Mindy, was quick and found us a great financing rate. She is also a delight to work with. More