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Hudson Valley Volkswagen

Wappingers Falls, NY

4.4
510 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 510 reviews

December 10, 2012

I walked in without an appointment and was out of there within 1 hour for my $20K mile service. Friendly employees and great waiting area. More

by erica.bowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Jul 01, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. We take great pride in our work and always try to go the extra mile for our valued customers. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

December 10, 2012

Great diagnosis and repair. As friendly and easy as I've seen. I did not buy the car from them but they still welcomed me with open arms. More

by Johnny05
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie
Jul 01, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time time to write your review. We strive each and every day to provide all our customers with exceptional service. Thank you for choosing Hudson Valley Volkswagen; we hope to see you again soon. Regards. Tom Van Duyne - Sales Manager

December 09, 2012

I was going to visit my family when my rear tire on the I was going to visit my family when my rear tire on the left side just blew out. It was without warning with just about 4,000 miles on it. I have More

by SchmutzBoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Sullivan and associate
Jul 01, 2013 -

Hudson Valley Volkswagen responded

Thank you for your excellent review. We are very pleased to hear that you were satisfied with our dealership. Customer service is our top priority so it is always reassuring to hear about your latest experience. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

December 06, 2012

Have had the vehicle serviced there a few times every time things were great. Done on time at a fair price and vehicle washed. Great job thanks agan will see you next service More

by bruce saunders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Sullivan
Jul 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am very happy to hear that you were pleased with our service department. Our entire service team here at Hudson Valley Volkswagen, takes great pride in providing all our customers with superior service and making all their appointments a positive one. Thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

December 05, 2012

My VOLKSWAGEN TIGUAN was serviced in a very timely manner. The waiting area was very comfortable and the service staff provided me with an entirely stress free visit. Thank you. More

by wrightjg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie
Jul 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. Our entire service team works diligently each and every day to ensure that all our customers have comfortable and worry free service appointments. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

December 04, 2012

They were effecicent and very helpful answering all our questions in a very kind way. Also very friendly. We would definetly do business there again. More

by sangieg_86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Fuchs
Jun 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. Our team is always excited is to go the extra mile for our customers and answer any questions or concerns with their vehicles. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

December 04, 2012

Was good and fast service. Good oil filter and engine oil. Fill up brakefluid nad rotate tires, inspect hoses. Was good multi point check inspection for 30.000.00 mls. More

by jacatx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terence McDonald
Jul 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We appreciate you letting us know that you had an all around positive experience with our sevice department. Thank you for choosing Hudson Valley Volkswagen, and we hope to see you again soon. Regards, Melanie Sullivan - Service Manager

December 04, 2012

Just one issue. This dealership referred to my car as a Volkswagen Jetta. In fact is is a 2008 Volkswagen Rabbit hatchback. Other than that, the service was excellent. More

by jolar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Sullivan
Jul 02, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. Customer service is our top priority, so it is always greatly reassuring to hear that you had a positive experience. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

December 03, 2012

My appointment was just for a snow tire swap and yet I My appointment was just for a snow tire swap and yet I still received the same great level of service as I would for scheduled maintenance. Melanie More

by billv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie, Devin
Jun 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. Customer satisfaction is our top priority so it is always greatly reassuring to hear about your latest experience with our service department. It has been a pleasure doing business with you. Regards, Melanie Sullivan - Service Manager

December 02, 2012

The service was great. Scott found the car that we wanted.Scott was very friendly and took his time to answer all our questions. Mindy was great with the financing end of the deal. She explained every More

by mchalles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
scott and mindy
Jun 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am very happy to hear that you were satisfied with the service you received from our dealership. Our goal each and every day is to exceed all our valued customers' expectations. We appreciate your business, and hope to see you again soon. Regards, Tom Van Duyne - Sales Manager

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