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Hudson Valley Volkswagen

Wappingers Falls, NY

4.3
508 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 508 reviews

November 27, 2012

Seemless process. Felt comfortable throughout the sake. This is the second car we have purchased from this dealership. Would recommend this dealership to friends. Thanks again. More

by abmchip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter and Mindy
Jun 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We are very happy to hear that you were pleased with sales department. Our top priority is our customer satisfaction so it is always greatly rewarding to hear about your latest experience. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

November 27, 2012

Fran and the rest of the team have helped my buying exp be as smooth as possible! Got a great price on a new car. Cant as for a better transaction then the one I had. This is the 2nd time I have purchased More

by anseladams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Fuchs
Jun 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for commenting on your latest experience with our sales department. Our entire sales team takes great pride in providing all our valued customers with superior service and making the sales process a pleasant one. Thank you for choosing Hudson Valley Volkswagen; we look forward to working with you again in the future. Regards, Tom Van Duyne - Sales Manager

November 26, 2012

Everyone was very friendly and helpful. We came looking for a new vehicle, the sales rep, Hunter was very helpful and patient giving us options that would work for us. We made the decision to purchase a c More

by JCGallegos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter, Mindy
Jun 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am delighted to hear that Hunter was helpful during your sales process. Hunter is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our valued customers have come to expect. We appreciate your business. Regards, Tom Van Duyne - Sales Manager

November 20, 2012

I came in looking to lease a Jetta or Passat, and ended up getting a better deal financing a '12 CPO Jetta thanks to the help of Fran. I didn't think I could qualify for the financing for a $16000 car (wh More

by potownrob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francis Fuchs and Mindy Nowick
Jun 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. We appreciate you taking the time to let us know that you had an all around positive experience with our sales department. We strive each and every day to provide exceptional service to all our valued and loyal customers. Thank you for your choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

November 18, 2012

Everyone at the dealership was friendly and helpful. They got my car in quick and even offered a free car wash. The associated at Hudson valley Volkswagen are always top notch and very professional More

by Vwguy1245
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Sullivan
Jun 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. We take great pride in our work and always try to go the extra mile for our customers, and exceed their expectations. It has been a pleasure doing business with you; we look forward to seeing you again in the future. Regards, Melanie Sullivan - Service Manager

November 15, 2012

Incredible experience. No pressure to buy and a lot of patience with questions. My process dragged out for close to a year and I never felt pressure or annoyance. Great experience. More

by awar8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Fuchs
May 27, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am happy to hear that you were pleased with our sales department. Our entire sales team works diligently each and every day to ensure that all our valued customers have comfortable and positive sales processes. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

November 05, 2012

We've had VWs for many years and have always been impressed with the quality of service provided at this location. Our son purchased a car from Eric a couple of months back and we felt that he was v More

by DMG0961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
May 27, 2013 -

Hudson Valley Volkswagen responded

Thanks for your great review of our sales department, and for acknowledging Eric and Mindy for their professionalism. It is always reassuring to hear from our valued customers that they received the customer service they expected, and their sales experience was a positive one. As always, we appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

November 01, 2012

mindy and hunter were knowledgable, pleasant, and I would highly recommend dealership. Hunter was not high pressured which I found elsewhere. He respected my option of choice. I felt Jetta is best buy compar More

by mark clark 52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mindy and hunter
May 27, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am pleased to hear that you were happy with our sales department. Customer satisfaction is our top priority so it is always greatly rewarding to hear about your latest experience with our sales department. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

October 30, 2012

I would definitely recommend.The Staff was excellent, very welcoming, and wonderful. My car was ready when I arrived. It was a pleasure. Both Bonnie and Hunter were very helpful. More

by Pd36ers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie DiRona
May 27, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. We are happy to hear that you were pleased with our dealership. Our goal each and every day is to provide all our valued and loyal customers with excellent service and exceed their expectations. We apprecriate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

October 28, 2012

I have never encountered anything but very friendly & professional service from all the associates at this dealership from the service dept. to the front reception desk, to the sales dept. More

by Jeffrey Fishman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter, Mindy, Betty, Melanie, Brianna,Carl
May 27, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. We are happy to hear that you were pleased with our service department. We strive each and every day to provide all our valued customers with exceptional service. Thank you for your comments, and for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

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