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Hudson Valley Volkswagen

Wappingers Falls, NY

4.3
508 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 508 reviews

October 27, 2012

I was greeted with a friendly smile, did not have to wait longer than they said and was very happy with the overall service. The waiting area was very pleasant. More

by lisaargenio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Breanna
May 27, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am happy to hear that your were pleased with the service you received from our dealership. Our entire service team here at Hudson Valley Volkswagen takes great pride in providing our valued customers with superior customer service and making the service process a pleasant one. We appreciate your business and look forward to seeing you soon. Regards, Melanie Sullivan - Service Manager

October 26, 2012

Hello my experience at Hudson Valley VW is always a positive one. Melanie and her new staff are always top notch. I was disappointed to know that my usual service advisor Debbie is no longer there bu More

by waltest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrance McDonald
May 27, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear that Terrance was helpful during your service appointment. Terrance is an important member of our staff who exemplifies the high standards and ethics we set for ourselves and our valued customers have come to expect. Thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

October 25, 2012

I was very pleased overall with the service provided, it was thorough, and everything was clearly explained to me. The cleanliness and pleasant atmosphere of the waiting area, and the friendliness of the st More

by khbrowning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryonny Auth
May 20, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We strive each and every day to provide all our valued and loyal customers with exceptional service and make all their visits a positive one. Thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

October 25, 2012

Bunny assisted me in choosing a car that best suits me. She was very patient and also took the time to drive me from the dealership to my co singers house to finish the paper work. More

by Manthonyjm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny DiRoma
May 20, 2013 -

Hudson Valley Volkswagen responded

Thank you for commenting on your latest experience with our sales department. Our team is always excited to go the extra mile for our customers and answer any questions or concerns they may have with their vehicles. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

October 22, 2012

My wife and I went to the VW dealership in Wappingers, NY. We looked around the parking lot with no pressure. When we were ready we walked inside and were greeted by Bunny DiRoma. She was very nice and he More

by tshort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny DiRoma
May 20, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am delighted to hear that Bunny was helpful during your sales process. Bunny is an important member of our team who exemplifies the high standards and ethics we set for ourselves and our valued customers have come to expect. It has been a pleasure doing business with you, we hope to see you again soon. Regards, Tom Van Duyne - Sales Manager

October 13, 2012

My experience at Hudson Valley VW was wonderful. Fran and Mindy were so very helpful with answering all my questions. I'm very excited to be driving my 2010 Jetta TDi. I would highly recommend Hudson V More

by amanda.ruddy.98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Fuchs
May 20, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am very pleased to hear that you were satisfied with the service you received from our dealership. Our team takes great pride in our work and always try to go the extra mile for our valued and loyal customers. Thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

October 10, 2012

As soon as I entered the dealership I felt safe, I've seen a lot of beautiful cars and I was immediately attracted to them. My husband and I were greeted very kindly by the receptionist, and the person More

by armen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny DiRoma
May 20, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. We are very pleased to hear that you were satisfied with the service you received from our sales department. Our sale team works diligently each and every day to ensure that all our customers have pleasant sales experiences. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

October 09, 2012

This car buying experience was very pleasant and conducted in an honest and friendly way. Also, the whole transaction was hassle free and conduct in a short period of time. More

by AnandBaichwal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Fuchs
May 20, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear that you were pleased with our sales process. Our staff here at Hudson Valley Volkswagen, takes great pride in providing our valued customers with superior service and making the sales process a pleasant one. We look forward to seeing you again in the future, and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

October 06, 2012

Great, quick, and friendly customer service. I have reccomended several others to this dealership based on the great customer service from both sales and service. More

by Bdawg525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna
May 20, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. We appreciate our valued and loyal customers taking the time to let us know you had an all around positive experience with our dealership. It has been a pleasure doing business with you. Regards, Melanie Sullivan - Service Manager

October 04, 2012

Eric was great to deal with, very helpfull he explains the process before and after we leased the car. He did everything in his power to get us the best deal possible. More

by Jsalloum1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
May 20, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am very pleased to hear that Eric was helpful during your sales process. Eric is an important member of our staff who exemplifies the high standards and ethics we set for ourselves, and our valued customers have come to expect. Thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

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