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Hudson Valley Volkswagen

Wappingers Falls, NY

4.4
509 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 509 reviews

April 05, 2012

this is my second purchase from Hudson Valley VW and the were just as great as the first time. Great car and a great dealership! THANK YOU! More

by sgorenjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny, Mindy and Hunter
Nov 13, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review. We are happy to hear that you found both experiences with our sales department pleasant. Customer satisfaction is our top priority, so it is always rewarding to hear about our valued customers experiences. it has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

April 02, 2012

After receiving a promotional email from Hudson Valley VW, I called to inquire about what cars were available and the fee. Originally not in the market for a new car, 2 days later I drove away in one! H More

by LHorst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Barton and Mindy (in Finance)
Apr 03, 2012 -

Hudson Valley Volkswagen responded

Thank you for sharing your sales experience at Hudson Valley Volkswagen. I’m glad you were pleased with both Hunter’s and Mindy’s professionalism and customer service. We strive to ensure all our customers leave feeling, “the whole experience was great!” Thank you for your business and we look forward to seeing you soon. Sincerely, Tom VanDuyne Sales Manager

April 02, 2012

I brought my 2011 Routan in for it's first service. I was greeted with exceptional service, and was even given a loaner car at no cost. A fabulous experience, will definitely return for future services. More

by jvnaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
Nov 13, 2012 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write a review. I am happy to hear you had a positive experience with our service department. Our goal each and every day is to exceed our customers expectations. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

March 30, 2012

I came in to get a check engine light fixed and expected to bring the car in the following week. I was able to leave the car the same day to get repaired. Much to my surprise I received a call several hours More

by Joeu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie, Melanie and Billy in parts.
Apr 03, 2012 -

Hudson Valley Volkswagen responded

HI Joe, and thanks for your positive comments regarding your last service visit to Hudson Valley Volkswagen. It is great to hear when we have exceeded your expectations; this is what our valued customers have come to expect from us over the years. We appreciate your business and it has been our pleasure servicing your Volkswagen vehicle. Sincerely, Melanie Sullivan Service Manager

March 30, 2012

Service folks are always very friendly. Estimates are right in the ballpark...no big surprises when you pick up your car. My car was nice and clean when I picked it up. Can't ask for much more than tha More

by krisboughton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
Nov 13, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review. I am happy to hear that your service appointment went smoothly. Our team works diligently each and every day to ensure that all our valued customers have worry free appointments. We appreciate your business and look forward to seeing you again. Regards, Melanie Sullivan - Service Manager

March 24, 2012

Pleasure to do business with. Nice, friendly, great knowledge of vehicles and explained how everything in the car worked on delIvery. I would definitely recommend th to others. More

by Bdawg525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran
Nov 13, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. We take great pride in our work and always try to go the extra mile to provide superior service for all our valued customers. Thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

March 23, 2012

Bunny DiRoma did a great job of staying in touch and gave me status updates throughout the process. My experience with her and Hudson Valley VW was just as great as it was back in 2009, which is the reason w More

by nikitasdavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny DiRoma
Mar 28, 2012 -

Hudson Valley Volkswagen responded

Thank you for your comments. It’s great to hear that your latest sales experience at Hudson Valley Volkswagen was just as good as the first one in 2009. Bunny DiRoma is a valued member of our sales team and exemplifies the high standards we set for ourselves,and the standards our customers have come to expect. We thank you for your business and hope to see you soon. Sincerely, Tom VanDuyne Sales Manager

March 21, 2012

After having purchased my first jetta TDI from HudsonValley VW, and having a very good experience, I returned to buy my second. It was not a disappointment, because Bunny found me exactly what I More

by Chris Lehrecke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bunny diroma and mindy
Nov 13, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review. Our top priority is and always will be our customer satisfaction. It is always reassuring to hear from our valued customers that they received the customer service they expected, and their sales experience was positive. We look forward to working with you again. Regards, Tom Van Duyne - Sales Manager

March 20, 2012

I am using this dearshop since I bought my golf in here. I visited here to get 30,000 service. They are so experience about the car, they figure out what is the problem of my car when they hear the conditio More

by ykjjang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Sullivan
Nov 13, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am delighted to hear that you were pleased with the service you received from our dealership. Our staff is always excited to answer and questions or concerns our customers may have with their vehicles. Thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

March 19, 2012

After talking to all the VW dealerships in the area we decided to lease with Hudson Valley VW. The price on the lease was pretty much the same at all the dealerships but at Hudson Valley the people we dea More

by tbr824
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Curtis,Mindy Nowik and Tom Van Duyne
Mar 26, 2012 -

Hudson Valley Volkswagen responded

Thank you for comments. We are very pleased to hear that you were happy with our team at Hudson Valley Volkswagen. Our goal each and every day is to exceed our customer’s expectations. We appreciate your business and look forward to seeing you in the future. Sincerely, Tom VanDuyne Sales Manager

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