Huffines Chevrolet Lewisville - Service Center

I'm new in town and my car started making a little noise, I was about to go to my "nearest dealer" when I decided to do some research and avoid potential problems. I bumped into this website and sa I was about to go to my "nearest dealer" when I decided to do some research and avoid potential problems. I bumped into this website and saw the reviews for Huffines... I have to say... their service matches exactly with the rating they have. They were extremely helpful and friendly. Matthew Collins, my service advisor couldn't hear the noise I was mentioning very clearly at the beginning, but he didn't just stop and said "it's a normal noise, you can go home." He took the car in for the mechanic to listen, and in case the noise was normal, he offered to bring another car like mine to show me that it was, if that was the case. However, he went ahead and looked on their system for reported issues that may match my description and found a couple of recalls on the car that I was absolutely unaware of plus he found the issue that was most likely producing the noise. They took care of my car in the same day, completely hassle-free... Let me emphasize again, all the great reviews that are displayed here, are entirely true... If you're looking for a dealership to take your car in for service, even if you live a little far from Huffines, trust me and the other hundreds of satisfied customer, THIS IS WHERE YOU WANT TO TAKE YOUR CAR!!! More

This is the second time I have reviewed Huffines for service. The first review was glowing, as Brian O'Connor and his team were beyond fantastic. I was raised to believe that the dealership is a den o service. The first review was glowing, as Brian O'Connor and his team were beyond fantastic. I was raised to believe that the dealership is a den of crooks/thieves and that you should NEVER, EVER take your car to a dealership for regular maintenance or repairs. Throughout my driving life, that largely proved to be true (based on stories from friends). However, Brian and Huffines shocked me with honest evaluations of my car (i.e. not pressing me to buy some imaginary maintenance I don't need) and very competitive prices (i.e, as good or better than the local mechanic shop). After that first impression, I was worried that subsequent visits may not be as incredible. After three or four times of bringing my Chevy Malibu to Huffines for service, I can happily report that the experience is still fantastic. I work with Brian O'Connor every time (and you should too), and the work is done right at a great price each time. Brian is professional and actually understands and respects the phrase "I'm on a budget." He also seems to be a genuinely nice guy! Honest...nice...respectful...I'd invite this guy to Thanksgiving dinner! When was the last time you could say that about someone in the auto industry? I will soon be moving cross-country for a new job, and I brought the car in for an oil change and a general "look this thing over because I don't want to break down in Nashville" visit. While this would have been an invitation to most auto service folks to invent thousands of dollars in imaginary repairs for my 70,000 mile car, Brian and Huffines returned the car to me with the oil change, a couple of new tires (which I really did need), a clean bill of health for the car, and a price that was both reasonable and UNDER the initial estimate. Not having Huffines to take my car to for service will actually be one of the things I miss about not living in Dallas. More

This dealership is outstanding. Byron handled my service appointment with courtesy and professionalism. They have a service technician named Gil who does amazing work on all vehicles. One of my vehicles is appointment with courtesy and professionalism. They have a service technician named Gil who does amazing work on all vehicles. One of my vehicles is a 1975 model and he knows it inside and out. More

Bryon was so helpful!!!He explained everything and said it would be done on time. He helped us make good decisions. I would refer him againThey need more Byron's in customer service. it would be done on time. He helped us make good decisions. I would refer him againThey need more Byron's in customer service. More

Unable to take my BMW to dealer 30 minutes away so brought it to Huffines Chevrolet for scheduled service and inspection. My new Service Adviser, Byron Albright, was extremely efficient and friendly brought it to Huffines Chevrolet for scheduled service and inspection. My new Service Adviser, Byron Albright, was extremely efficient and friendly to boot. I was impressed by his broad mechanical knowledge as well as his eagerness to make sure that all went well with my service visit. I found Huffines Chevrolet in Lewisville to be a fine facility and would not hesitate to refer all my friends who own GM (and BMW!) vehicles to Huffines Chevrolet for whatever they need. If you visit the service department make sure that you see Bryon because he will most assuredly keep you happy! More

BYRON ALBRIGHT WAS AWESOME! HE IS ALWAYS COURTEOUS, NICE AND WILLING TO HELP! HE LISTENED TO WHAT I HAD TO SAY AND HELPED ME UNDERSTAND THE PROBLEM. HE EVEN FIXED ONE OF THE ISSUES HIMSELF AND DID NOT CHA AND WILLING TO HELP! HE LISTENED TO WHAT I HAD TO SAY AND HELPED ME UNDERSTAND THE PROBLEM. HE EVEN FIXED ONE OF THE ISSUES HIMSELF AND DID NOT CHARGE ME! I NEVER HAVE A PROBLEM GETTING IN THERE WHEN I NEED TO. More

Byron Albright is a rock star! My new vehicle was damaged by watery gasoline and he not only diagnosed the problem quickly, but also aggressively and effectively interceded on my behalf with the gas damaged by watery gasoline and he not only diagnosed the problem quickly, but also aggressively and effectively interceded on my behalf with the gas station where the bad gas was purchased to ensure they did the right thing by admitting fault and paying for the repairs in full. He is very professional, thorough, and available to his customers. We have dealt with Byron in the past and always received excellent service, but this experience was exceptional and has further cemented our relationship with Huffines Chevrolet. More

Byron is an asset to Huffines Chevrolet.He has always been so kind to me and my family with every situation we have had come up with our vehicles.He deserves a raise or something.He always returns calls been so kind to me and my family with every situation we have had come up with our vehicles.He deserves a raise or something.He always returns calls immediately and has a smile in his voice.I called and told him another place was trying to rip me off and he told me to bring my Blazer to him and he would give his opinion and save me some money, for which, he saved me a ton of money and in this economy me being on a budget made me happy, as well as, my husband.I own 4 Chevrolets and will not use any other dealership except Huffines for my repairs.I only come to Huffines because of the service quality Byron offers.He never lets me or my family down.Byron thanks for the inspection and telling me my brake pads were fine, unlike another place that tried to rip me off.I highly recommend Huffines Service Center for all their repairs. More

I had had a problem with my ' OnStar ' system. A red light would come on and off intermittently. I went to a dealership and they worked on my car for about a day. I drove it for about a week and the lig light would come on and off intermittently. I went to a dealership and they worked on my car for about a day. I drove it for about a week and the light came back on and wouldn't go off; Each time I would call ' OnStar ' they would say there's no problem with the car or service; I went to Huffines Chev. in Lewisville Tx. and explained the problem and they solved the problem in about an hour. The service people are awesome! More