Huffines Chrysler Jeep Dodge Ram Lewisville

Two Trips in Two Weeks The service tech Trey was very helpful professional and answer all of my questions. I took my Jeep in right before Thanksgiving for warranty and a oil The service tech Trey was very helpful professional and answer all of my questions. I took my Jeep in right before Thanksgiving for warranty and a oil change. It was a few day later when I picked up my Jeep and I noticed there was something hanging from the bottom. The compartment that was opened during my oil change was never closed and was damaged. The sticker was never placed on the interior advising an oil change had actually taken place. I took my vehicle back they completed some minor repairs replaced the opening and then on my way out my trunk light came on, lucky it did not pop open but it had never been closed. I never had a good experience getting my car service here and I would have never returned if it wasn't for Trey's kindness. More

Second purchase, better than the first! All the staff made this process as easy as possible. They even added the Christmas bow to make it perfect! Can't thank Huffines enough! Car buying is All the staff made this process as easy as possible. They even added the Christmas bow to make it perfect! Can't thank Huffines enough! Car buying is never easy but the efforts of Zachary and Vincenzo made our second purchase well worth it. More

Fast, easy, and helpful! I had never purchased a car before, but the people at Huffines Dodge made it so easy! It only took a day before I was behind the wheel of a new vehicl I had never purchased a car before, but the people at Huffines Dodge made it so easy! It only took a day before I was behind the wheel of a new vehicle. The process was easy and they made it so simple to understand. 10/10 More

Go for an Oil Change, come out with broken parts on my car. For Reference (the Manager with the worst attitude and customer service ever) if he was even a manager was Scott Spindle. I went in to get an Oil C For Reference (the Manager with the worst attitude and customer service ever) if he was even a manager was Scott Spindle. I went in to get an Oil Change, replace a run light and get a recall done on my car at Huffines Lewisville near my work. Was told they didn't want to take the time to do the paperwork and get me a rental car for the Recall on my car. They said can you wait till the new year and just bring it back then. I told him I needed it fixed but he said it would be difficult to complete in a weeks time, I'm not sure why that matters but I said that's fine I will take it to the dealership near my house. I asked if they could even do the Oil change and replace the run light that was out? With an attitude he passed me off to the guy who handles the Oil Change. Later I returned to pick up my car, and I opened the hood to look over the engine and check the oil dip stick. I noticed the clip that holds my windshield wiper fluid in place was broken! I went back in to ask the service guy to take a look and I was told he was in a meeting and I would need to wait 15 mins. So I walked back to the office where the meeting was being held, walked in and said excuse me there is a part broken on my car and I need him to come look at it. The Manager said who are you I responded with I am a customer and walked back to the car. the manager and the sales guy along with 4 other guys followed me to the car and looked it over. The Manager started to have a big Attitude! He tried to talk down to me and I butted in and said "Sir knock off the Attitude, Right Now!" The Manager did not even notice I said anything. So I waited till he was done and said "Whats with the Attitude?" He just looked at me. So I repeated "why do you have an attitude?" He said "I am going to look this part up" and left. He returned 5 mins later and started raising his voice again and I said STOP having an Attitude Right Now! He paused and said I'm sorry, it has been a crazy morning, I have ordered the part and we will fix it. P.S. The light they fixed / replaced was very dim and after 1 day you can't even see the light is on unless you bend down to look at it and the message popped back up and says Run Light is out. If I did not have to go back to have them fix the part they broke I would never go back to this Dealership. More

Oil change Great employee’s, great service wonderful waiting and rest room.The on line coupons are helpful . A Merry Christmas and a Happy New Year. Luck to us Great employee’s, great service wonderful waiting and rest room.The on line coupons are helpful . A Merry Christmas and a Happy New Year. Luck to us all. More

Fantastic Sales Experience I have now purchased 3 automobiles from Hamed Awadi at this dealership. He is fantastic and does whatever it takes to make the car buying experience I have now purchased 3 automobiles from Hamed Awadi at this dealership. He is fantastic and does whatever it takes to make the car buying experience comfortable, fair and easy. If you are in the market for a new car and want a great car buying experience, go to Huffines ask for Hamed. More

Prompt and Courteous Listened to my issues, able to solve one issue immediately but then had to keep my vehicle over night to investigate a troublesome problem but gave me Listened to my issues, able to solve one issue immediately but then had to keep my vehicle over night to investigate a troublesome problem but gave me a free loaner vehicle to use. Not able to fix the radio problem after consulting with the Jeep factory so have ordered a new radio. That is excellent service! More

Great job in service Jordan and Oscar did great job. Service found a problem not initially reported. Thanks for the great work. Appreciate the staff and mechanics at Huffi Jordan and Oscar did great job. Service found a problem not initially reported. Thanks for the great work. Appreciate the staff and mechanics at Huffines! More

Excellent Auto was diagnosed and repaired under warranty, with 78,000 miles, in a timely, efficient and professional manner. Very happy and satisfied. I recom Auto was diagnosed and repaired under warranty, with 78,000 miles, in a timely, efficient and professional manner. Very happy and satisfied. I recommend Huffines to all my friends More

Salesmen listened to what I was saying The salesmen listened to what I said and sold me a Truck I wanted and not what he wanted to sell me. There were some hiccups but Bradley ( Salesmen) t The salesmen listened to what I said and sold me a Truck I wanted and not what he wanted to sell me. There were some hiccups but Bradley ( Salesmen) took care of them in a timely manner. More