Huffines Chrysler Jeep Dodge Ram Lewisville

Jeep Purchase Our experience with the entire staff at Huffines was great. Working with Scott, Vincenzo, JT and Jeff was like no other dealership we visited during o Our experience with the entire staff at Huffines was great. Working with Scott, Vincenzo, JT and Jeff was like no other dealership we visited during our search for an SUV. JT made sure we got the exact vehicle we wanted and we never felt pressured. Definitely a fine dealership. More

AC Troubles My AC has not been cooling and there was a recall on the Air Bag, so I took it in and told them as they were taking the dash apart anyway to fix the a My AC has not been cooling and there was a recall on the Air Bag, so I took it in and told them as they were taking the dash apart anyway to fix the air bag I wanted them to look close at the condenser as I strongly felt that was where the leak was, I got a call saying the valves where they check the AC were leaking and it was $350.00 to replace these little tiny valves. But I said go ahead and do so. Less than 24hrs after picking up the truck NO AC, so they said bring it back. Guess what "the Condenser is leaking and now to take the dash out and fix it its $1550.00. I will have it fixed at a shop I trust THANKS FOR NOTHING. More

They found me the exact vehicle I wanted on my first call. I was looking for a Launch edition Jeep Gladiator. They happened to have one inbound that had just been put on the train the day before. We made a dea I was looking for a Launch edition Jeep Gladiator. They happened to have one inbound that had just been put on the train the day before. We made a deal so Surya reserved it for me and I drove it home within 8 days. Awesome! More

The dealer should know when there is a recall on your car Was rather surprised that the dealership didn't see there was a recall on my vehicle. Especially when the dealership signed me up for CarFax, and CarF Was rather surprised that the dealership didn't see there was a recall on my vehicle. Especially when the dealership signed me up for CarFax, and CarFax emailed me that there was one. Your folks should notify customers of this as it presents a level of care and awareness one expects. More

Service Review My Jeep Wrangler was fixed on time with no surprises. Good customer service. Will bring my vehicle back again to be serviced, even though other dealer My Jeep Wrangler was fixed on time with no surprises. Good customer service. Will bring my vehicle back again to be serviced, even though other dealerships are closer. More

Excellent customer service! Terry Layman worked extremely hard to find the right Jeep Wrangler for us. He was also very helpful in helping me pick out add-ons for the Jeep. Terry Layman worked extremely hard to find the right Jeep Wrangler for us. He was also very helpful in helping me pick out add-ons for the Jeep. More

Brake sensor issue I made my appointment for service on line. Got in as soon as the service bay doors opened. Explained the nature of my issue with Mike Barnett, who gu I made my appointment for service on line. Got in as soon as the service bay doors opened. Explained the nature of my issue with Mike Barnett, who guided me into the shop. Being of an electrical nature and the vehicles already in-house for service, he took down the info and took me to the loaner car mgr., Alex. I waited maybe 10-15 minutes and Alex arranged and brought a loaner up. Expecting a day or two, I was pleasantly surprised when Alex called me to let me know my car was ready in about 2-3 hrs. Mike, the same service adviser reviewed the identified problem and the repair with me. So far, so good with the repair. Great folks, professional and friendly. As far as dealer interface and customer attention goes, Huffines rates right at the top in my opinion. CW Lewisville More

Great Experience purchasing my 2019 Journey GT When we decided to purchase the 2019 Journey, we initially went to a dodge dealer a little closer to home. Contacted the sales agent on what I wanted When we decided to purchase the 2019 Journey, we initially went to a dodge dealer a little closer to home. Contacted the sales agent on what I wanted. But after a couple weeks of limited to no response, I decided it is not good to continue working with them. I searched the Internet around the DFW area and came across Huffines. I remember watching their TV ads a long while back. Did not know they are a very large dealership selling brands other than Chrysler. I reached out to Huffines via facebook that led me to Surya Bhasin who is one of the internet salesperson. He was very courteous and worked with me to find the 2019 Journey GT I was looking for. There was no sales gimmicks and pressuring for options. He gave me exactly what I was wanting and we closed the deal in 15-20 minutes. Also worked with Bill Brand to complete and pay for the car and provided me valuable information on extended warranty options. Most enjoyable sales experience I had. I have yet to use their actual service center for any needs but will update my experience when it is time to bring in the Journey for its scheduled maintenance. More

Great Dealership! Very easy to deal with! Great Folks. They make the car buying process easy. They are also the cleanest dealership we visited. Love their professionali Very easy to deal with! Great Folks. They make the car buying process easy. They are also the cleanest dealership we visited. Love their professionalism. More

Amazing Terry Layman is awesome! Great personality and was able to find me a car in my price range super quick! Have purchased a few cars from him and will be Terry Layman is awesome! Great personality and was able to find me a car in my price range super quick! Have purchased a few cars from him and will be returning to him when i am in the market for a new vehicle! More