Huffines Chrysler Jeep Dodge Ram Lewisville

2017 3/4 dodge repair Trey has taken good care of me so far. The truck still has a problem and I will be reaching out to him tomorrow to get it back in for so warranty work Trey has taken good care of me so far. The truck still has a problem and I will be reaching out to him tomorrow to get it back in for so warranty work on the repairs that were done a week ago. It’s better but still not totally right. More

Recall service Scheduled recall which went great. Service advisor had no customer service skills and was actually rude. Recall work completed. Had asked to look at a Scheduled recall which went great. Service advisor had no customer service skills and was actually rude. Recall work completed. Had asked to look at a couple of other issues. He called back two days later and notified me there would be a charge. I let him know I had an extended warranty, he said he showed none in system. I contacted the dealer where vehicle was purchased. They confirmed. Will be taking it to them for repair even though it is not convenient. More

Warranty work done on time. Went above and beyond. The service writer was very helpful and called back when he said he would. Beyond the warranty repair, I had an issue with a foglight out. Turned ou The service writer was very helpful and called back when he said he would. Beyond the warranty repair, I had an issue with a foglight out. Turned out to be a loose connection. Repaired at no additional cost. Awesome service. More

Warranty Work Warranty work was completed on time and the first time. They completed a multi-point inspection too. Have been dealing with Huffines for over 15 yea Warranty work was completed on time and the first time. They completed a multi-point inspection too. Have been dealing with Huffines for over 15 years. More

Excellent service Everyone I dealt with provided excellent customer service and what I appreciated the most is that they were very respectful of my time. I needed to ge Everyone I dealt with provided excellent customer service and what I appreciated the most is that they were very respectful of my time. I needed to get in and out quickly when I dropped off and picked up my vehicle and they delivered. My Grand Cherokee was serviced in 2-3 days as anticipated. Very satisfied with my experience. Thank you! More

Great communication and attention to detail. I order a new build and the communication was great throughout the process. Everyone was knowledgeable from sales, to accessories, to contract. Highly I order a new build and the communication was great throughout the process. Everyone was knowledgeable from sales, to accessories, to contract. Highly recommended this dealership and Surya. More

Got the annual check up and oil change. Did Not have to make appointment. Just show up when convenient for me. Service was fast and only had to wait a little while. Everyone is very ple Did Not have to make appointment. Just show up when convenient for me. Service was fast and only had to wait a little while. Everyone is very pleasant to deal with. More

No Surprises First time I visited Huffines to look at the vehicle it was cleaned and looked ready for delivery. I was there just to test drive and see if this was First time I visited Huffines to look at the vehicle it was cleaned and looked ready for delivery. I was there just to test drive and see if this was what I wanted. The price quoted did not change. After I decided to make the purchase again no surprises. I will definitely shop Huffines again. More

tire rotation and oil change Service writer Victor did well. He was thorough and service was performed as expected. I would recommend dealership and service center. Dealership may Service writer Victor did well. He was thorough and service was performed as expected. I would recommend dealership and service center. Dealership may want to wash the car (if you had a car wash). Though I cannot help believe you have arrangement with local car wash for new car sales. When I purchased my KIA I was told I could get my car washed at any Huffines - apparently not this one. More

4th trip for same issue Sean is honestly the only reason I go back. He is professional and awesome to work with. The car however has been a nightmare. I have been back 4 Sean is honestly the only reason I go back. He is professional and awesome to work with. The car however has been a nightmare. I have been back 4 times for the same issue and each time, new codes. So far, we have run an update, changed the alternator, changed the PCM, changed the generator and changed both batteries. While they "fix" the issue each time, a new issue with the same results keep happening. I am to the point where I dont trust my brand new vehicle. I am working with Brad, the fleet manager, on a "star claim" and am currently awaiting corporate decision on that. The service department does their job wonderfully. The vehicle; not so much! More