Huntington Beach Chrysler Dodge Jeep RAM

Thanks to Eric Rodriguez for a smooth purchase Thanks to Eric Rodriguez for all his help with a smooth purchase. Eric made the process fair and straightforward, he took time to go into detail on th Thanks to Eric Rodriguez for all his help with a smooth purchase. Eric made the process fair and straightforward, he took time to go into detail on the vehicle and the pricing. Got a very fair trade in value on my car, and after shopping around, the price on my new Jeep Grand Cherokee was the best I could have gotten in the LA area. More

Great service and price I was looking to buy a used car at HB Chryslerjeepdodge and Omar Jimenez was able to get me such a good price and monthly payments on a 2016 Dodge Cha I was looking to buy a used car at HB Chryslerjeepdodge and Omar Jimenez was able to get me such a good price and monthly payments on a 2016 Dodge Charger, that it I had to take advantage of the the offer. He was there step by step of the process and was even able to speak to my mother in Spanish to help us with the process. Great salesman, thank you. Just be careful when you go to the finance guys. You can get a free 3 year warranty. But they add another 4000 on your bill if you don't decline it, that's for the 7 year coverage. More

Excellent Service! Les was great! He was helpful, available and friendly. A lot of choices at this dealership and the prices are great. The staff was friendly and mad Les was great! He was helpful, available and friendly. A lot of choices at this dealership and the prices are great. The staff was friendly and made you feel welcomed. We liked the available options of the vehicle we were looking for. This dealership has inventory and choices. More

Great experience was able negotiate and get what I. Want Representative offered all possible ways to get me satisfied and allow me to make choices without pressure staff was very cheerful even though it was Representative offered all possible ways to get me satisfied and allow me to make choices without pressure staff was very cheerful even though it was late night More

Pleasant car buying experience. Bought a car for my daughter (2016 Jeep Cherokee High Altitude) on 9/24/2016. "Iron" Mike Moran bent over backwards to make the process a breeze. I Bought a car for my daughter (2016 Jeep Cherokee High Altitude) on 9/24/2016. "Iron" Mike Moran bent over backwards to make the process a breeze. I called Mike and made an appointment over the phone, due to the fact that I live 4+ hours north of the dealership. Mike was always available by phone, on time, had the car prepped, and completed the paperwork in a timely manner. It was actually a pleasant experience. I would highly recommend Huntington Beach Jeep for all of your car needs and would definitely contact "Iron" Mike Moran for your next vehicle purchase. More

Had an excelente experience with Dan POWERS The experience with the dealer was very good. My salesman DAN POWERS was very knowledgeable about the vehicle I was interested in and he is a pleasure The experience with the dealer was very good. My salesman DAN POWERS was very knowledgeable about the vehicle I was interested in and he is a pleasure to work with. He put me into the exact Jeep Cherokee that I needed (well at least wanted). Thank you Dan ! More

No sympathy for this disabled veteran This is regarding my experience with Dodge Huntington Beach... I was sold a certified pre-owned Dodge Challenger RT. The sales process was smooth, I d This is regarding my experience with Dodge Huntington Beach... I was sold a certified pre-owned Dodge Challenger RT. The sales process was smooth, I don't really have any complaints about that. However, being a first time buyer, I was unaware that the dealership is required to give you a copy of the supposed 125 point inspection. Within 3 months of purchasing the vehicle, while driving down the freeway with my wife, we heard a loud 'clunk" sound. That was the left radius arm coming out (think of it as a ball and socket joint) I got the vehicle home and had it towed to the dealership. While at the dealership, the service tech told me they would not likely get to my car that day and offered a loaner car, I accepted his offer. I get a call from the service tech the following day, demanding I return the loaner car. He proceeded to tell me over the phone that the type of damage was not covered and therfore, I was not approved to have it. Then he explained that the radius arm was damaged and/or broken and all 4 tires were bald. Also, there were missing nuts and bolts. I asked what could ha e caused this type of damage? He could not give me a definitive cause, he resorted to mere speculation. That it must be due to negligent driving. I have a 6 year old daughter that wants to go with me everywhere. To the fathers out there, you know what I'm talking about. There is no way in xxxx, that I would risk my daughters life, driving in such a manner. I reviewed the Carfax that was given to me, the previous owner was in a minor accident to the front, no further details. This was not disclosed to me at the time of purchase, which is my fault, I'm told the dealer is not required to reveal that to me. However, for the sales rep. to tell me that is has not been in any accidents, that's a different story. The Carfax report also shows the previous owner had all 4 tires replaced, then oddly enough, he had all 4 replaced only after putting less than 4,000 miles on the new pair. This is a 5 year old car, but it only had 16,xxx miles on it. Why would he replace the tires only after 4,000 miles on the new pair? Why did my tires go bald only after putting 9,000 miles on them before I had it towed to the dealership? I researched it and a suspension issue would cause early wear on the tires. What was affecting the vehicle when the original owner had it, is clearly affecting my vehicle still. I pointed out all of this to the service tech. I purchased an extended warranty contract from them at the time of purchase. I contacted them, they told me to have the dealership call, to start the process. I asked the service tech to call, I waited 3 days, still nothing from the extended warranty company. I called the service tech to see if he had called. He said he hadn't, cuz he said he knew they wouldn't cover it. Well, I didn't know he had the right to make that decision. He agreed to call but it sounded like it bothered him to do so. They were no help at all. Finally, I get a car from Patrick, the rep. who the extended warranty company sent out. The dealership did not even make me aware that he came out to inspect the vehicle. Patrick told me that they could not cover the repairs due to they don't cover missing parts. He further explained to me, the missing nuts and bolts mentioned earlier, did not appear to be sheared off. Indicating, that someone forgot to put them on or did not put them on correctly. Patrick told me to ask the dealer how did this get missed on the certified pre-owned inspection? I pointed this out to the service tech and to the manager. I did not hear one response from them. While Patrick and I reviewed the Carfax so I could point out the original owner replacing the tires after only putting 4,000 miles on his new pair. His copy of the Carfax did not show this on the history. His copy just showed they were balanced. How does this type of pertinent information, that would be favorable for the dealership be taken out of the Carfax history? Now, the service tech changed it from we don't cover the type of damage, to my vehicle was out of the warranty period. My argument is that the problem existed before the time of purchase. All the things I pointed out clearly show that. The dealership has given me speculation with no definitive cause. They still would not cover the repairs. They still haven't. Mind you, what I mentioned wasn't a fast process. This is about 4 months after I brought in my vehicle. I'm paying for a car, I haven't been able to use. It was only out of the warranty period, less than a month. You would think they would cover the repairs for a disabled Iraq veteran, after I pointed all of this out. I explained to them that I was a disabled veteran and I deserved better treatment from them, instead of being ignored for months. They didn't acknowledge this at all. More

Great experience! Jeff and Chris were so amazing to work with , fun, professional and to the point. Made the car buying process so much less stressful. I would highly r Jeff and Chris were so amazing to work with , fun, professional and to the point. Made the car buying process so much less stressful. I would highly recommend this dealership they know what they're doing! More

Go see Kruger! Thanks Kruger for your assistance and patience with explaining details and making sure that I left satisfied with my choice in purchasing a Jeep Patri Thanks Kruger for your assistance and patience with explaining details and making sure that I left satisfied with my choice in purchasing a Jeep Patriot. More

Very Good Price and Robbie was Great! First off, Robbie is a great sales person. She is very relaxed, easy going and made the buying experience very pleasant. Second, the prices for the First off, Robbie is a great sales person. She is very relaxed, easy going and made the buying experience very pleasant. Second, the prices for the new Jeep Cherokees are great right now at this dealership. I think you would be hard pressed to find a better deal anywhere. I thoroughly recommend Huntington Beach Jeep (etc) if you are in the market for a new Jeep! More