Huntington Beach Chrysler Dodge Jeep RAM

DERRICK IN SERVICE TRIED TO SCAM ME FOR $800 I brought my vehicle into HB for Transmission service 5 days ago . the day after the service I noticed my vehicle was leaking fluid. (it has nev I brought my vehicle into HB for Transmission service 5 days ago . the day after the service I noticed my vehicle was leaking fluid. (it has never leaked before) I called made and appointment with derrick yesterday . today he acted like I never called or spoke with him . Derrick diagnosed my leak as " the gasket around the oil pan is leaking." he said there was dirt caked around the oil pan on the edges holding in the oil . some of the dirt shook loose and now its leaking . he quoted me $ 800 . I told him that diagnosis does not sound accurate. I drive on the freeway . I don't drive through dirt for it to get caked up . I took my keys and went inside to talk to the General manager. I waited for 10 minutes. Derrick came to me and said he wanted to put my car in the air and show me the dirt .. I said ok .. he took my car back and I am waiting for 20 minutes while its in the air.. finally I go back to see what is going on .. I then see derrick and the mechanic looking all under my car with flashlights and talking about where the leak could be coming from.. derrick comes back to me and says. " well maybe the leak is coming from the top" let me lower it and look. they lower it and look. then derrick says well maybe the leak is this.... we need to take some stuff apart to find out what is going on .. then derrick has the nerve to say I am looking at him like he does not know what he is talking about . and he has been in the business 25 years and this is what he needs to do to diagnose my vehicle. I told him he is right I am looking at him like he does not know what he is talking about 45 minutes ago he diagnosed my vehicle and quoted me 800 for repairs.. when I wanted to talk to management HE came back to ME and said he would SHOW ME the dirt caked up ect.... but once the car was in the air . he COULD NOT SHOW ME THE AFFORE MENTIONED DIRT WHICH HAD CAKED UP AND WHICH WOULD COST 800$ TO REPAIR . HE needed to look into it further when im under the car saying WHERE IS THE DIRT ?? this man Derrick totally tried to scam me.. I was at the dealership for 3 hours and I still do not know what or why my car is leaking . I purchased a jeep Laredo and a jeep patriot fromt his dealership and they tried to scam me. DERRICK TRIED TO SCAM ME WITH A 800$ DIAGNOSIS. TOLD ME HE WOULD SHOW ME THE DIRT UNDER THE CAR AND WHEN I WAS UNDER THE CAR WITH HIM LOOKING THE ENTIRE STORY CHANGED AND IT NEEDS FURTHER DIAGNOSIS.. HORRIBLE DISGUSTING BEHAVIOR FROM A AUTHORIZED DEALERSHIP. My vehicle never leaked once. ever until HB Chrysler jeep dodge ram touched it. More

Amazing People/Great Prices I had amazing customer service and felt very satisfied with my purchase. Jeff Schwartz is the sales rep that helped me and he is such a friendly and e I had amazing customer service and felt very satisfied with my purchase. Jeff Schwartz is the sales rep that helped me and he is such a friendly and easily approachable. He did such an amazing job helping me through the whole car buying experience. excellent Sales Rep. 10 out of 10. More

Love Love Love Truly recommend this place and go to Gaspare!! Great customer service !! Love my car!!! By far best dealership ever! And best customer service ever th Truly recommend this place and go to Gaspare!! Great customer service !! Love my car!!! By far best dealership ever! And best customer service ever thanks Huntington Beach Chrysler Dodge Jeep Ram! More

Dream come true! Thanks to Huntington beach dealer and especially Claudia Mendez, I was able to turn my dream into a reality and actually drive off in my dream jeep. N Thanks to Huntington beach dealer and especially Claudia Mendez, I was able to turn my dream into a reality and actually drive off in my dream jeep. Never would have imagined this day would come, but Claudia made it happen for me. Claudia really went out of her way to find this jeep that I have been searching for and on top of that she made sure and fought to get us a great deal!! If you are ever in Huntington beach dealer, look for Claudia Mendez!!! She and the entire staff made sure to make us feel very comfortable throughout the whole time there. Best experience ever! From the bottom of our hearts, we thank you! You guys are the best! More

Thank You! Just purchased an 07 Ram 1500 yesterday with the help of Toby White. He was very very helpful and assisted me in finding the perfect truck for me. I h Just purchased an 07 Ram 1500 yesterday with the help of Toby White. He was very very helpful and assisted me in finding the perfect truck for me. I have to give him credit too because he helped me find the right fit for me after giving him very vague descriptions of what I was looking for, so again I say thank you. More

H-b Dodge Hi I really recommend HB dodge I had good experience the personality is just great. They make me feel I was in the right dealership. Thanks to Monic Hi I really recommend HB dodge I had good experience the personality is just great. They make me feel I was in the right dealership. Thanks to Monica I had my dream come true I got my new challenger. She was great!! I will recommend family and friends. Thank again More

Great experience Richard and Randy were great. They got me what I wanted in a professional and timely manner. They both were friendly and helpful. I will recommend any Richard and Randy were great. They got me what I wanted in a professional and timely manner. They both were friendly and helpful. I will recommend anyone to visit them. More

Jeania was awesome !! Thanks soo much Jeania was awesome very sweet !! I highly reccommed her very professional helped me purchase my 2016 crystler in no time!! If your looking for a new c Jeania was awesome very sweet !! I highly reccommed her very professional helped me purchase my 2016 crystler in no time!! If your looking for a new car I would refer her thanks soo much buying experience was great . I love my car :) More

Best service around! Truly a memorable and priceless exp. I came to the dealership 2 days ago to get a Challenger R/T. Originally, I was supposed to meet with Claudia but she was busy assisting another custom I came to the dealership 2 days ago to get a Challenger R/T. Originally, I was supposed to meet with Claudia but she was busy assisting another customer so I met Dion instead. Dion Dejurnett was a really cool, fun and chill guy. He took the car out, gave me an in-depth explanation of all the functions of the car and we drove around. He was open and friendly as we drove around. I liked the experience since the whole test drive felt like I was driving around with a friend. When I was finally done and decided to get the car, I met with the sales manager Danny Huynh. Danny helped me alot by giving advices and suggestions as to how I should get the car and the payment plans involved. The whole process was a bit lengthy but it was okay, considering my getting a car. Apart from being a bit slow, everything else about this dealership is awesome, top-notch, A1, bbq sauce, you name it. In my opinion, Dion and Danny should be getting a raise. More

Magnificent Satisfaction experience with Salesman G. Longo I recently went in to purchase a 2016 Jeep Patriot. The communication with my salesperson Mr. Gaspare Longo, New Car Sales of Huntington Beach CDJR wa I recently went in to purchase a 2016 Jeep Patriot. The communication with my salesperson Mr. Gaspare Longo, New Car Sales of Huntington Beach CDJR was "remarkable, outstanding and I just want to thank him and the brilliant finance fellow who helped me and making it easy for me to purchase the car I wanted. Thank you so much Gaspare Longo your sales demeanor is an asset for Huntington Beach Chrysler Jeep Dodge RAM dealership. You were amazing thanks for calling me the next day I am very happy knowing that sales professionals with an eye on win win closing like yourself actually do exist. You are a 10+ and because of you and how you showed and answer all questions regarding the overall of the car, finance process and the benefits and guarantees of the dealership that certainly surpasses all other dealers nearby in Southern California. Best regards, Maggie Galvan Happy Owner of '16 Jeep Patriot. More