Huntington Beach Chrysler Dodge Jeep RAM

Don't be fooled, horrible dealership. Found my dream car and drove up from San Diego, had preapproved loan in hand just needed to verify it was the car I wanted. After waiting an hour to Found my dream car and drove up from San Diego, had preapproved loan in hand just needed to verify it was the car I wanted. After waiting an hour to get appraisal, finally got into finance, I was assured final dealer prep would be done before I got and finance wouldn't take that long, wrong on both. Even though my bank had instructions for EFT finance insisted I needed a cashiers check, I told the finance guy this was the 4th car I had purchased with this bank and never had they given me a check. He also didn't know how to use their touch screen system, which is supposed to speed things up, it didn't, had to bring in another finance guy to show him. Spent well over an hour in finance and was now in my 4th hour overall. Well at least my car would be done...it wasn't, also prior to going into finance I had requested the my personalized tags and tire valve stems be put in my new car...finally the salesman brought the car out after another hour of waiting, now well into my 5th hour at dealership. The salesman said he had to do the prep, even though the car is gorgeous still had stickers and some marks on window, but now I was just ready to leave. The tags and valve stems weren't in the new car either, even though I asked...got on the road with less then 1/4 tank of gas, my wife said just go, we were starving so went across street to grab some dinner before starting back to San Diego. Got call from salesman, he still had tags, still trying to be cheerful went back and grabbed them, asked him about a tank of gas and he said they had to cut back....so it wasn't an oversight, I just spent $60k on a car and they don't even give you a full tank of gas! I was now in my 7th hour at dealer, figured I should just be happy and get on road... 2 weeks later I notice that HBD still hadn't paid off my bank for trade, even though they had already sold the car. My wife called to sort out the problem and almost immediately the finance guy started yelling at her...she asks for his supervisor and he wouldn't let her talk either...I get on the phone and he tells me they have 13days by law to mail the check and they mailed a check on the 13th day, I asked why this wasn't brought up in finance and they basically accused me of lying, when I told him we had been assured they process it in'a couple of days'...could hardly get a word in and by now the conversation was becoming more heated... I finally hung up knowing I'd get no where with these guys, LOVE MY CAR BUT HATE THIS DEALERSHIP, VERY FRUSTRATING TO DEAL WITH, DON'T GO HERE, THEY TREAT YOU LIKE CRAP! More

DAN POWERS IS THE MAN! My truck died last October and I decided to try a car for better fuel economy. I bought a Lancer and quickly realized how much I hated it. I've been t My truck died last October and I decided to try a car for better fuel economy. I bought a Lancer and quickly realized how much I hated it. I've been trying to get back into a truck since but due to the high negative of recently purchasing a new vehicle every dealer I went to wanted (literally) $10k down. While I understand their reasoning it just wasn't feasible. Dan was willing to figure out what kind of truck I needed to make the numbers work and was a straight shooter. The finance manager, I believe his name was Nate, was fantastic as well and worked some magic with the numbers. Overall I'm very pleased with my 2016 RAM 1500 and highly recommend the dealership as well as Dan to anyone looking to trade in a vehicle! More

Great buying experience I came in inquiring about a 6 speed manual Jeep Wrangler. My salesperson, Mark Tierrablanca was able to find one in inventory and set me up with the p I came in inquiring about a 6 speed manual Jeep Wrangler. My salesperson, Mark Tierrablanca was able to find one in inventory and set me up with the perfect fit. His follow through and commitment to my satisfaction was above and beyond. I found exactly what I wanted and drove off a happy customer in my new Jeep. More

Michael Hurst, top notch! Michael Hurst was friendly and knowledgeable. The guy was professional through and through. No hard sell at any time during the process. He gave me pl Michael Hurst was friendly and knowledgeable. The guy was professional through and through. No hard sell at any time during the process. He gave me plenty of time to look around the lot, and even to look at other dealerships. I understand now that he knew he had the best product and at the best price. Oh yeah, I came back for the product and the price. But, I also came back because Michael Hearst rocks! Excuse me, but I have to go drive my new Ram truck now. Best, Kel More

great experience very easy dealership to work for. I purchased 2 jeeps from them and I love my choice. My salesman was great. I would highly recommend very easy dealership to work for. I purchased 2 jeeps from them and I love my choice. My salesman was great. I would highly recommend More

Great price, excellent salesperson, attention to customer. Helena Chapman was our salesperson and she helped us - without undo pressure - make the right decision . I hadn't purchased a car in over 10 years and Helena Chapman was our salesperson and she helped us - without undo pressure - make the right decision . I hadn't purchased a car in over 10 years and visited several dealerships looking for the best deal; I found it at this dealership. More

Best car buying experience I've had. I couldn't believe how easy these guys made it to get into my new truck. I've already recommended them to all my friends. Thanks huntington beach dodg I couldn't believe how easy these guys made it to get into my new truck. I've already recommended them to all my friends. Thanks huntington beach dodge! More

WORLD CLASS SERVICE!!! Dan Powers, Danny Huynh, and Andy Vo's teamwork, product knowledge and customer service were seamless. They presented different options without putti Dan Powers, Danny Huynh, and Andy Vo's teamwork, product knowledge and customer service were seamless. They presented different options without putting on any pressure to get me in to a Jeep that fit me. I would recommend anyone looking for a Jeep to come ask for Dan Powers only if you're wanting "world class service". Great job guys! More

Best dealership in the O.C. What a great experience I had in the purchase of my 2011 Dodge Durango. The staff was friendly and made the whole vehicle purchase experience easy. Th What a great experience I had in the purchase of my 2011 Dodge Durango. The staff was friendly and made the whole vehicle purchase experience easy. Thanks to the salesman T. Wayne Clark and the finance team. Highly recommend this dealership! More

Car review T. Wayne Clark helped us get a pre-owned jeep and we loved his service was great and he was very helpful. Thank you everyone who helped us out T. Wayne Clark helped us get a pre-owned jeep and we loved his service was great and he was very helpful. Thank you everyone who helped us out More