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Huntington Beach Ford

Huntington Beach, CA

4.8
886 Reviews
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18255 Beach Blvd

Huntington Beach, CA

92648

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Showing 886 reviews

October 07, 2016

New Car Thanks to Justin Short at Huntington Beach Ford for the great service when I recently got my new car. He was Professional and very helpful and made th More

by Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Short
Oct 07, 2016 -

Huntington Beach Ford responded

Thank you for the review Joy! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day! Sincerely, Omar Z., General Manager - Surfcityford@aol.com - 714-842-6611

September 16, 2016

Mike Foster and Nick are my ford angels! Mike Foster sales new cars wonderful man made me feel like a human again I am just out of a divorce and starting my life over again and he made my exp More

by Ford4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick The finance manager. , Michael Foster
Sep 16, 2016 -

Huntington Beach Ford responded

Thank you so much for taking the time to give us this great rating and review! We're very pleased to know that Mike and Nick were helpful, we appreciate your feedback. We look forward to working with you again. Sincerely, Omar Z., General Manager - surfcityford@aol.com - 714-842-6611

September 16, 2016

Came in for oil change, left with double washed car I came in for a routine oil change for my 2015 Ford Fiesta ST and everyone was extremely friendly and helpful. More, one of the service techs, actuall More

by Bm3kurout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe
Sep 19, 2016 -

Huntington Beach Ford responded

Thank you for the review! We are ecstatic to hear that our service tech could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. We look forward to working with you again. Sincerely, Omar Z., General Manager - Surfcityford@aol.com - 714-842-6611

September 15, 2016

Service review Moe was great. The service one my truck was fast as well as it took about 6 hours for brakes, tire rotation, oil change, and a few other repairs. More

by Rpiper67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe
Sep 16, 2016 -

Huntington Beach Ford responded

Thank you for taking the time to give us this great review, We're very glad to know that Moe was able to help you and we greatly appreciate your feedback! We look forward to seeing you again. Sincerely, Omar Z., General Manager - surfcityford@aol.com - 714-842-6611

August 23, 2016

Awesome experience in purchasing a car. My wife had a baby in April and unfortunately I had to give up my Ford truck. I drove down and met with salesman Jay F and sales manager, Alex S. at t More

by Mo Green Grounds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Frederick and Sales Manager, Alex Stoeber.
Aug 23, 2016 -

Huntington Beach Ford responded

Congratulations on your new Ford Edge. Thank you for your great rating and feedback on your experience and working with Jay and Alex. We're pleased to hear you've chosen us to purchase your vehicles. We look forward to serving you again. Sincerely, Omar Z., General Manager - surfcityford@aol.com - 714-842-6611

August 23, 2016

Best dealership around. Hands down!!!!! I normally do not leave reviews. But this experience at this dealership was so wonderful that I just had to get the word out to everyone. From the min More

by Lindseyjophotography
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ
Aug 23, 2016 -

Huntington Beach Ford responded

Congratulations on your Ford Explorer. Thank you for your great rating. We're really pleased to hear you worked with AJ and were able to obtain the vehicle you wanted. We look forward to serving you again. Sincerely, Omar Z., General Manager - surfcityford@aol.com - 714-842-6611

August 16, 2016

The best!!!!!!!!!!!!!!! I bought a Ford Fusion this past weekend and it was a very positive experience. I explained what I was looking for and Kyle (salesperson) was extreme More

by harleygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Crowley
Aug 19, 2016 -

Huntington Beach Ford responded

Harleygirl, congratulations on your new Ford Fusion! We're pleased to hear you had a great experience with Kyle and were assisted to find the right vehicle for you. Thank you for the recommendation. We look forward to serving you again. Sincerely, Omar Z., General Manager - surfcityford@aol.com - 714-842-6611

August 09, 2016

Hassle free I bought 3 trucks a edge and a mustang from H.B ford.Buying a car can be a hassle . Not at H.B ford.Always a great experience when you deal with A.J h More

by fordguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Slaton
Aug 09, 2016 -

Huntington Beach Ford responded

Dear Loyal Customer, Thank you so much for this positive review! I am pleased to hear you were satisfied with our service and hope you continue choosing us in the future. I would like to personally congratulate you on your new purchases! If you have any questions or concerns regarding them, feel free to contact me at any time and I will be more than happy to assist you. It was a pleasure doing business with you. Sincerely, Omar Z. | surfcityford@aol.com

August 08, 2016

Ford Fusion 2016 I went into get my 2012 Ford Fiesta looked at which I unfortunately did not buy from hb ford and got stuck with a lemon. I met Aj there and he was so More

by Hannahbannana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aj staton
Aug 08, 2016 -

Huntington Beach Ford responded

Hannah Thank you for your feedback and this awesome rating! I would like to personally congratulate you on your new Fusion! I am pleased to hear you had a positive experience here with us and hope you continue choosing us to serve you in the future. If you have any questions or concerns regarding your vehicle, feel free to contact us at anytime and we will be more than happy to assist you. Sincerely, Omar Z. | surfcityford@aol.com

August 02, 2016

Dealer added on Extended Warranty without my approval. Dealer added on $2,995.00 Extended Warranty without asking for my approval. One month after many requests from me, dealer still did not refund Princip More

by MANH B DAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I really Happy with the Sale Man, Mario Smith. The problem generated by Office People.
Aug 03, 2016 -

MANH B DAO responded

I have patiently waited for the corection from your dealer for a whole month. It took lots of efforts to communicate back and forth with dealer and with the bank that your dealer sent information to. I gave your dealer many chances to fix the problems generated itself. I also advised your dealer that I will file complaints against the wrongdoings, and I only received liars responses. Today, before I filed the complaints, I had checked with the bank and I found out nothing been done yet from your dealer. Based on the experiences I had, I will only remove my posting when everything is solved with my satisfactons. Sincerely, Manh P.S: Your dealer had my email and phone number on file.

Aug 04, 2016 -

MANH B DAO responded

If the check was mailed out last Friday to the Bank, it would arrived same day, or latest was on Monday, 8-01, because it was mailed Locally. .As I check with the bank today, 8-04, the bank received nothing from your dealer. Also if the check mailed to our address , we should received it last Friday, or the latest was last Saturday. I really questioned about this. By the way, The Bank charged about $78 Interest so far for problems your dealer generated. I will not responsible for this interest.

Aug 15, 2016 -

MANH B DAO responded

A check of $2,995.00 Received, but still Shorted of $77.75. Please Reimburse this amount. Thank you for prompt attention.

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