Huntington Beach Ford

Bad Servcie About two month ago I went with my new 2015 Ford F-150 Platinum and it had a problem since I got it with the seat belt at the back seat driver side, t About two month ago I went with my new 2015 Ford F-150 Platinum and it had a problem since I got it with the seat belt at the back seat driver side, they told me that it needed a part and they have to order it from Ford International, through two month I tried to contact the dealer and check on the order however you can't go through their phone system, they put you on hold for long time and then hang-up on you, to the point that I had to go to meet with the service specialists Aguilar, Virgilio which he advise that it is still at back order, finally he call me yesterday and said to bring the truck, I dropped the truck today in the morning around 9:45am I didn't hear anything until 2:00pm, I tried to call the dealer to check and the service department receptionist put me on hold for over 30 minuets and then hang-up on me and when I called back and I asked why did she do that, she was very rude, I asked to speak to a service supervisor and she transferred me to some other lady when I asked her about her name and title if she is a service supervisor she said it depends...? at this point I was very upset and I had a friend to drop me to the dealer, and I found out that the truck was read and no one called me, and they didn't even wash it as I requested in the morning, I spoke with the service manager he wasn't helpful nor interested even when I told him this would be my first and last time at this dealer, horrible service and I don't recommend this location to anyone, I will try another location to go to and I will report them to Ford international may be they care More

Terrific experience! We just purchased an Edge Titanium. We had a terrific experience at Huntington Beach Ford. A.J. Staton was our Sales Representative. He was very kn We just purchased an Edge Titanium. We had a terrific experience at Huntington Beach Ford. A.J. Staton was our Sales Representative. He was very knowledgeable, insightful, and courteous. He was very patient as we compared various models, did a test drive, and asked numerous questions. He made sure our car was serviced quickly and thoroughly explained all it's features before we drove off the lot. Alex Stoeber was the Sales Manager who assisted us with the lease agreement. He clearly explained our leasing options and made sure we were happy with the leasing terms and payment. Alex represents the dealership very well. We then worked with Roger Z. in Finance. Roger was up front and honest about the leasing paperwork. He explained each page clearly before we signed it. He handled all the paperwork efficiently. We had a terrific experience at Huntington Beach Ford and will certainly return when we are ready to lease another car, SUV, or truck. More

New F250 4x4 crew cab diesel I purchased a 2015 F250 4x4 Crew cab diesel My wife and I were treated with the utmost respect and treated like we really were important. We both a I purchased a 2015 F250 4x4 Crew cab diesel My wife and I were treated with the utmost respect and treated like we really were important. We both are very happy with our purchase and the great deal we received. I am 100% satisfied with the entire staff at Huntington Beach Ford Todd from Internet sales is a great guy he was very kind respectful and very well informed answered all of my questions Ken the Tech who helped explain all the functions and set up my wireless Bluetooth was very informative and very respectful and reall helped me to understand my new truck More

Great place to look for your ideal car!! I went about a week ago to to look for a truck I've been wanting and a salesman named Raul helped me come to a better conclusion than I had before I w I went about a week ago to to look for a truck I've been wanting and a salesman named Raul helped me come to a better conclusion than I had before I went. If I end up buying the truck it will definitely be from Raul. More

Great Experience Two weeks ago we bought a truck our experience was great. Michael the salesperson that help us was very helpful and patient with us. I definitely reco Two weeks ago we bought a truck our experience was great. Michael the salesperson that help us was very helpful and patient with us. I definitely recommend ford of huntington beach and to Grizzly and all there staff. More

New Automobile Purchase This is the third vehicle we have purchased or leased from HB Ford and the sales department has been very helpful and great to work with. Our salesma This is the third vehicle we have purchased or leased from HB Ford and the sales department has been very helpful and great to work with. Our salesman, Raul Delgado, was most helpful, energetic and kept in touch and in the loop when we waited for delivery. More