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Huntington Beach Ford

Huntington Beach, CA

4.8
886 Reviews
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18255 Beach Blvd

Huntington Beach, CA

92648

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Showing 886 reviews

June 01, 2016

Got me the car I wanted with no problems or hassles I bought my Fusion today and it was actually a very easy experience. AJ was the guy that helped me and made me feel comfortable as I was trying to de More

by sirkolls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Slaton
Aug 01, 2016 -

Huntington Beach Ford responded

Customer- Thank you for this great review! I am happy to hear you had a pleasant experience here with us at Huntington Beach Ford and brings no surprise AJ took care of your car buying needs. Congratulation on your new purchase! If you ever have any questions or concerns regarding your vehicle, feel free to contact me and I will be more than happy to assist you! Sincerely, Omar Z. | surfcityford@aol.com

May 31, 2016

Got us a great deal We received a great deal with fast courteous service. All questions answered immediately and deal happened without any tie up or delays. Highly recomm More

by DADDYD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic (Jr. Salesman) Jay ( Sr.Salesman) Steve (Sales Manager)
Aug 01, 2016 -

Huntington Beach Ford responded

Dear Customer, Thank you so much for this positive review. I am happy to hear you had a pleasant experience here with us. Customer service is one of our top priorities and we like to make sure our customers leave satisfied with their purchase and our service. We hope you continue choosing us to serve you. It was a pleasure doing business with you. Sincerely, Omar Z. | surfcityford@aol.com

May 27, 2016

Fun Finding the right Ford @HB Ford Dealership! We stopped by to learn about the Ford Escape after seeing one in the HB Costco parking lot. I was going to be needing a new car in a few months so f More

by BB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Staton
Aug 01, 2016 -

Huntington Beach Ford responded

Dear Customer, I would like to personally thank you on behalf of myself and staff for choosing our dealership. We are pleased to hear you had a pleasant and easy going car buying experience and would like to congratulate you on your new purchase. If you have any questions or concerns regarding your vehicle, feel free to contact me directly and I would love to assist you. We look forward to serving you again in the future. Welcome to the family! Sincerely, GM Omar Z. | surfcityford@aol.com

May 21, 2016

Great service I bought my truck at HB ford a few days ago, AJ was awesome. He provided me with all the information I needed was extremely friendly and helpful. I More

by bkj5252
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ & Alex
Aug 01, 2016 -

Huntington Beach Ford responded

Joan, Thank you for this awesome review! I am grateful to hear you had a pleasant car buying experience with the help of AJ and Alex. If you have any questions or concerns regarding your new purchase, feel free to contact us at your convenience and we'll be more than happy to assist you! It was a pleasure doing business with you! Sincerely, GM Omar Z. | surfcityford@aol.com

April 17, 2016

AJ was Awesome! I got just what I wanted with the help of AJ! I went in to get the Ford Flex and that is what I drove away with. AJ helped me with finding the perfect More

by Sarah King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ
Aug 01, 2016 -

Huntington Beach Ford responded

Sarah, Thank you for this positive feedback. I am happy to hear you had a great experience and brings no surprise AJ took great care of your car buying needs, reason why he is an important asset to our team. Congratulations on your new Ford Flex! If you have any questions feel free to contact us at your convenience and we'll be more than happy to assist you! We appreciate your business. Sincerely, GM Omar Z. | surfcityford@aol.com

March 05, 2016

they dont keep there word Customer service from there employees suck bought an F150 4x4 sport paid 44,000 upfront the promised me a free full gas tank for taking there survey, More

by lB562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raul
Aug 19, 2016 -

Huntington Beach Ford responded

Thank you for your feedback and alerting us to your concern regarding the free gas. The behavior you described in your experience does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about it and address this situation as soon as possible. Please contact me at your earliest convenience. Sincerely, Omar Z., General Manager - surfcityford@aol.com - 714-842-6611

February 25, 2016

The slowest most unprofessional. Huntington Beach Ford.. The slowest most unprofessional service and the highest prices of any dealership I've ever been to, and if you need a courtesy More

by Surfelectric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Writer
Aug 19, 2016 -

Huntington Beach Ford responded

Surfelectric, thank you for your feedback and alerting us to your concerns. The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Sincerely, Omar Z., General Manager - surfcityford@aol.com - 714-842-6611

September 03, 2015

Bad Servcie About two month ago I went with my new 2015 Ford F-150 Platinum and it had a problem since I got it with the seat belt at the back seat driver side, t More

by Youssef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aguilar, Virgilio
August 31, 2015

Terrific experience! We just purchased an Edge Titanium. We had a terrific experience at Huntington Beach Ford. A.J. Staton was our Sales Representative. He was very kn More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.j. Staton, Alex Stoeber, and Roger Z.
August 29, 2015

New F250 4x4 crew cab diesel I purchased a 2015 F250 4x4 Crew cab diesel My wife and I were treated with the utmost respect and treated like we really were important. We both a More

by NO4NMTL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd in Internet sales and Ken the tech who walked me throughout the set up and use of all the functions of my new truck
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