Huntington Beach Hyundai
Huntington Beach, CA
Filter Reviews by Keyword
By Type
Showing 353 reviews
Dishonest dealership be aware. I purchased a used 2021 Subaru WRX STI at hyundai of Huntington beach on 9/23/22. I paid 57k for this car. I took it for a post purchase inspection I purchased a used 2021 Subaru WRX STI at hyundai of Huntington beach on 9/23/22. I paid 57k for this car. I took it for a post purchase inspection and was told the car was sold to me in an illegal condition as it was sold to me without catalytic converters, an illegal intake and exhaust. I reached out to the dealership for resolution to this and corresponded with Shant Megerian who stated that since it was less than 4 years old it didn’t have to be smogged and they were completely without fault. It is illegal for a dealership to transfer ownership of a car in this condition. I have given them the opportunity to make this right and have gotten nothing but a xx runaround. I am in the process of litigating this in small claims court and filing a complaint with the DMV. Do not ever buy from this shady place Edit: I forgot to mention, as others have the sneaky add ons to the sale. Items like unwanted and never disclosed digital plate, gos tracking, etc. added 10k+ to final price. These are the stereotypical “used car salesman” to be avoided at all costs. More
I was looking to buy a 2018 Porsche Panamera for just shy of 70,000.00. I simply sent in an inquiry explaining that I live 6 hours north up the California coast so I cant just pop in and asked the condition of 70,000.00. I simply sent in an inquiry explaining that I live 6 hours north up the California coast so I cant just pop in and asked the condition of tires and are there any dings, dents, rips or scratches and if there are can they please take detailed pictures of them! Simple enough right? First reply from Salem was the car is still available and when can I come see it!!! Hello, don't you read your emails! I then explained that I sent a list of questions in the first email. The reply from Salem was what is your phone number so I can send pics. I replied, why cant you send to my email. Salem replies it wont let us!!! I explained in the first email that I was looking at to Panamera's. I replied I guess that means I will buy blue and white being the other dealer has the same software and they sent pics to my email. Salem replied, let me know what happens!!! What salesman on December 20th (month end and year end) walks away from a 70,000 cash sale because they can't send pictures via email!! GOOD LUCK in sales!! More
Classic "Bait & Switch" sales tactics. Saw vehicle on Carfax and dealer website listed for $21,888. Obviously their tactic to get interested parties to the dealership. Sticker on vehicle h Saw vehicle on Carfax and dealer website listed for $21,888. Obviously their tactic to get interested parties to the dealership. Sticker on vehicle had it at $29990. Vehicle photo showed vehicle with upgraded wheels and tires. Advertisement DID NOT indicate tires and wheels were an additional $2595. Also not listed was Interior & Exterior Protection for $1995, ELO GPS for $1995, Courtesy Guard for $1495 (could not find anything to explain what this is) and Nitro Fill for $495. Nearly $9000 for a sticker selling price of $38565. A far cry from advertised price. More
This dealership is fraudulent and puts the customer in danger. I purchased a used 2016 Hyundai Tuscon in 2019 $19.5K. After all the add ons - plus many we asked to remove as we had not requested I paid $2 danger. I purchased a used 2016 Hyundai Tuscon in 2019 $19.5K. After all the add ons - plus many we asked to remove as we had not requested I paid $24K for the car plus extended Hyundai Protection Plan. Took the car back to the dealership regularly complaining of lag, slipping out of gear and accelerating on its own. Dealership told me they had done a software update and its fine. Eventually they replaced the clutch - luckily under warranty. But did not fix the problem and next they replaced the entire transmission. Each interaction with the dealership was problematic. They never updated the customer, sat on information for extended periods of time, overall horrific experience. But the drama continues. Currently my car has been at the dealership for over 1 month as it now needs an entire engine rebuild. We completed the oil consumption test (all 3 steps) The dealer overfilled the oil and left the cap off the engine under the hood on the 1st test. Our service rep is no longer there, the receptionist is no longer there, the service manager left, the GM started in August... Ultimately DO NOT EXPECT SERVICE if you go here - just expect to get ripped off and run around. Hyundai Motor America are just as bad and have no goodwill to help a customer who bought a Hyundai vehicle in good faith. I hope this review helps someone make a decision. They are quick to sell you the car and upsell you but when it comes to maintaining or fixing their own products they are not capable. Do not go to this dealership, I hope the review saves you from the headaches I have endured. More
On November 7, 2022, I had an appointment to see and possibly purchase a used vehicle from Huntington Beach Hyundai. I drove from San Diego to see this vehicle and was ready to purchase the vehicle. I possibly purchase a used vehicle from Huntington Beach Hyundai. I drove from San Diego to see this vehicle and was ready to purchase the vehicle. I was greeted by the receptionist and was introduced to Ryan. We test drove the vehicle and then sat down to agree on terms for the sale. I was upfront with what terms I needed met to purchase the vehicle. The terms that I requested were attainable and were agreed upon by the manager. The only issue that I had with the terms was that Ryan stated that there would be addons that could not be removed to complete the sale. These addons were a ceramic coating for the paint, etching for parts of the vehicle, a gps system and a electronic license plate all for a total of approximately $5,000. I did not need or want any of these addons and did not wish to purchase them. I tried to come to an agreement about these addons but Ryan stated that they were non-negotiable and that he could only take off the electronic license plate. Ryan’s justification for these “mandatory” addons were because the vehicle was listed below market value and they needed to add the items to the sale so that they may turn a profit on the vehicle. His argument was that they would add to the value of the vehicle, which I did not agree with. During this entire process I kept professional and did not become aggressive or rude in any form, but Ryan began to become visibly agitated and condescending towards me. When we could not come to terms on the sale, Ryan got up and retrieved the keys to my vehicle, handed them to me and just walked away without saying anything and completely rude. I thanked Ryan for his time and apologized for not coming to an agreement on the purchase of the vehicle. I hope that my experience is not common with this dealership, but I just wanted to share my experience and what other prospective buyers should expect from this salesman, hopefully the other salesman treat their clients better. I have never had an experience like this while buying a vehicle. More
you want to be defrauded when buying a car, Hyundai Huntington Beach is the Dealer that does it. They add extras without you asking or even if you don't want them, saying it's part of the vehicle when Huntington Beach is the Dealer that does it. They add extras without you asking or even if you don't want them, saying it's part of the vehicle when it isn't. a GPS that you do not need that you can have for a maximum of 100 dlls they sell it to you for 2,000 they want to sell you digital plates when you can buy them with another company for a maximum of 200 dlls, they are forcing that all their cars that they sell are sold with a digital plate and GPS which is not mandatory or mandatory, for the digital plate service you will have to pay the DMV year after year when renewing your registration for this service, if you want to be robbed go to Hyundai Huntington beach More
After test driving 10 plus cars of different makes and models, and talking to at last as many dealerships, it was Ted and Salem of Hyundai at Huntington Beach that finally had us signing the paperwork for models, and talking to at last as many dealerships, it was Ted and Salem of Hyundai at Huntington Beach that finally had us signing the paperwork for our new 2023 Palisade Calligraphy. From the moment we received a call from Ted, letting us know that the car we had decided on was in stock, our dealings with this dealership was the smoothest and most honest we had experienced. There was zero negativity on the sales floor and every exchange was enjoyable. Ted was a pleasure to work with along with Salem. I would be more than happy buy from them again. More
A COMPLETE SCAM. I went in to look at a pre-owned Mazda CX-5. Once they pulled up the car for us to test drive, we noticed that the sticker on the car - it was priced I went in to look at a pre-owned Mazda CX-5. Once they pulled up the car for us to test drive, we noticed that the sticker on the car - it was priced $12,000 more than what was advertised online. When we asked the salesperson about this he casually said "oh yeah this is the total cost for the car + its features". Mind you, he was never going to bring up the price - we had to notice the discrepancy ourselves. How is that legal or ethical? I've never had such a shocking and unpleasant experience at a dealer in my life. I wish I read these reviews before wasting my time. More
The bait and switch and never call you back. I literally test drove. Said I would buy the 2022 Tesla lr. Said would pick up the following Sunday. Already had financing. Salesman told me ok. I' I literally test drove. Said I would buy the 2022 Tesla lr. Said would pick up the following Sunday. Already had financing. Salesman told me ok. I'll run it by manager and call you back the same day . Never ever even recieved a call back and they sold the car. How in the world is this horrible place still in business. Based on other reviews they donthe bait and switch. They tried to charge me about 5500$ more for extras they said ," they" added told them I don't need any of that. Honor the advertise price. Plus tax license registration. Nope I never got a call back. To this day. Stay clear of this scam of a dealership. I am contacting the better business bureau . More
ITS TIME FOR A NEW UPDATE! PIGGY BACKING FROM PRIOR EXPERIENCE OF MY 2014 MDX BOUGH IN LATE JUNE. Today when I went to the car it was a dead battery, when I went to view the PIGGY BACKING FROM PRIOR EXPERIENCE OF MY 2014 MDX BOUGH IN LATE JUNE. Today when I went to the car it was a dead battery, when I went to view the vehicle the first day it was a dead battery. Salesman said “ we will replace this no worries “ little did I find out today the battery was never changed and it was bought 12/17 from AAA SO MONEY DOWN THE HOLE I GO! THIS REVIEW IS FOR THOSE WHO GO BUY A USED CAR! PLEASE MAKE SURE YOU LOOK AT THE BATTERY AND OTHER ITEMS THAT A DEALERSHIP SHOULD REPLACE/REVIEW UPON SELLING. OTHER THAN THAT! GOOD LUCK WITH THIS BAIT AND SWITCH DEALERSHIP! Finally! Management will NO CALL YOU BACK ALSO THE “ FREE HB PARKING “ DOESNT APPLY TO USED CARS ONLY NEW EVEN THOUGH THE SELLING PRICE IS MORE THAN $20,000 More