Huntington Honda

Wen to Honda to test drive a CRV - found one that I liked. It had a sign on it that said "Was $25,600 - Now $_____" (the "now" amount was blank) So I assumed it cost less than that liked. It had a sign on it that said "Was $25,600 - Now $_____" (the "now" amount was blank) So I assumed it cost less than that - plus I know you can always negotiate, so I assumed the car was in my budget.... Salesman was nice enough - took us for a test drive - Then we came back in to talk numbers and he says the car is $26,500. I said to him, the sign said that is the "was" price - what is the "now" price? He says no, that is the price. So I tell him, thats not gonna work and he needs to come down. He starts coming down approx. $250 at a time. So I tell him flat out that I need it to be at $22,000 if I am going to buy. He says he doesnt think he can bring the price down that much and "maybe this is just too much car for you" That maybe I need to look at one with less options. He then asks if we were willing to buy that day, we said no, but we might be willing to put down a small deposit until later in the week when we were ready to buy. He says that they wont do that unless its a substantial deposit, and abruptly ends the concersation. Now, HERE'S THE KICKER - The next day I am online researching other cars (because I thought I couldnt "afford" this car) and I come across their website, and BAM - There is the EXACT car I test drove - and it's listed at $19,500!!! I understand trying to get the most you can, but embarassing me by making me think I am wasting your time by looking above my budget and you cant work with me, and here is the SAME EXACT car for $2500 LESS than I was willing to pay. NOT COOL. Not a terrible dealership, but be sure to do your research - check online pricing BEFORE you go buy. I ended up buying a Toyota I DO have to say tho, that my husband and I previously bought a car there (4 yrs ago) and had a very positive experience and got a great deal. I also have to say the service dept has been nothing but wonderful - And I will be back for service. (maybe it was just this guy??) More

My son and I had some minor issues with purchasing a car in the beginning of Jan. 2012. However, I just brushed it off as "a not very organized dealership".We are happy with the car. However our temp.reg.wa in the beginning of Jan. 2012. However, I just brushed it off as "a not very organized dealership".We are happy with the car. However our temp.reg.was due to expire in a few days and we had not yet recieved our reg. from motor vehicles. I was warned not to panic, when we bought the car because the reg. usually comes close to the expiration date of the temp. sticker. So I called the dealership a few days before the expiration date on the temp. reg. I was told I had to speak with my salesman, This is when the nightmare begins. I was given such a runaround and misinformation as to when he is in and not in. I left messages,but since he wasn't in when they said he was I had to keep calling back. Another salesman tried to help saying he gave it to the person whose responsible and that's all he could do. He did call me back and try to keep me a little updated but, I didn't get much info. Now all of a sudden my salesman is in I had to call again. I had to questions, why didn't we get the new reg and what to do about our reg that's due to expire. Two questions. After waiting hours, I get an answer to one question. It seems that there was a date discrepency with motor vehicles, so they sent the papers back to the dealer so my son s car never got registered. Really? A month and a half later you re telling me this? Where have the papers been all this time? So the salesman said they were fixing it. So, I ask my question#2 that is more pressing now, what about the reg. that s gonna expire in 3 days? He says he'll have to check. I called to speak with a manager who didn't bother to return my call. Now, it's 2 hours later and I'm stll waiting for an answer to my question and I know billing is closing soon, so, I call again and ask to speak to my salesman who is not avail., then ask to speak to the manager again who's also never available. When I told the receptionist that I wasn't leaving another voicemail and wanted to speak with a human, she asked my story and said I could call over to billing myself. Why did't anyone just do that before. I called billing and she said it will be resent to motor vehicles for the reg. and she will mail me a new temp reg for my son. So I'm waiting. We have one more day and then he can't drive the car. I would never purchase a vehicle from them again. I suppose if you don't have a problem, you might be ok, but if you do have a problem, thay don't care. They made their money already. More

I purchased a used vehicle through Jermaine Spencer. He was very professional and courteous throughout the process, and went the extra mile to assure my satisfaction with my purchase. I highly recommend hi was very professional and courteous throughout the process, and went the extra mile to assure my satisfaction with my purchase. I highly recommend him in purchasing a vehicle from theis dealership. More

My experience started off good. We were greeted by a lovely receptionist, that’s where it ended. We found the car of our choice, struck a deal and left a deposit. The next day they tried to increase the lovely receptionist, that’s where it ended. We found the car of our choice, struck a deal and left a deposit. The next day they tried to increase the purchase price by $1,000. After intense negotiations they "let me have" the original deal - thanks! Little did I know that was just the warm up to the "Sam show". Sam walks in to discuss our loan options. Loan options, if you don’t know, means force you to buy an overpriced extended warranty. Sam talks fast, talks in circles and loves to beat his chest. Be warned, if you refuse his "offer of a lifetime", you will be yelled at, cursed at and the excitement of getting a new car will be ruined. I got a better loan rate at TFCU than Sam could get with all of his power and connections. Oh yeah pass on the extended warranty, if you feel you absolutely need it, shop around, you do not need to buy it at the time you buy the car. More

Jermaine is the sales consultant. I walked into the dealership and almost immediately was asked if I needed help with anything . I have a discharged bankruptcy and didn't know if they could finance me dealership and almost immediately was asked if I needed help with anything . I have a discharged bankruptcy and didn't know if they could finance me. Jermaine went right to the manager and asked the question and I was told they could help me. I told him what I needed and we went right out to the lot. There are hundreds of cars on this lot but Jermaine pinpointed the cars that would work for me and we looked at 3-5 cars. He did not waste my time with anything that would not suit me. We found the car that I eventually bought within 5 minutes. We went to work on the deal. There was no "hard sell". I knew he wanted to sell the car but I was allowed to "kick it around a bit" before we went further. I came back 2-3 more times to work with him. There was follow up daily, but not obnoxiously. Once we saw that we could do it, I was sent to the business manager, Michael Calabrese. This is where it is very easy to get turned off when buying a car. Michael is, by far, the best finance guy I have ever dealt with when buying a car. Easy going, knowledgeable, and friendly. I told him where I needed to be, gave him the info he needed, and he got the approval with no hassle whatsoever. The deal was a good one and there was no "BS" involved. It was extremely easy to do business with these guys. I sincerely hope that Jermaine and Michael are still there when I am ready to purchase my next car. Huntington Honda has just gained a repeat customer (my parents also got a car there a couple of years ago) as long as they continue to do business this way. There selection is huge and the people I dealt with are top notch. More

This was a great dealership. They gave me the best price possible. The salesmen was a bit pushy but still did not try any funny business. The financing department was great got me the best deal possible. possible. The salesmen was a bit pushy but still did not try any funny business. The financing department was great got me the best deal possible. More

Jermaine(salesman) and Mike(finance manager) were very honest and professional. It is hard to find people at car dealerships that you trust, but these two gentleman were good guys. Many finance guys try honest and professional. It is hard to find people at car dealerships that you trust, but these two gentleman were good guys. Many finance guys try and PUSH unecessary accessories and/or SUBPAR warranties, but Mike was just the opposite. Both of these men provide excellent knowledge and service. I will certainly use this dealership again. More

Having seen an incentive ad for trade in's in the newspaper, my husband and I traveled to Huntington Honda West Certified to trade in our 1999 Honda Civic and purchase a used car. Alam Kabir, the sa newspaper, my husband and I traveled to Huntington Honda West Certified to trade in our 1999 Honda Civic and purchase a used car. Alam Kabir, the salesman who came out to help us as we looked through the lot, could not have been nicer or more professional. He worked with us to find a car to our liking, took the test drive with us and helped us to decide on a used Honda CRV. The problems started when the 99 Honda we drove into the lot with, was apprasied at $0. Huntington Honda was not willing to honor thier own ad that we walked in with! Despite that, Alam told us to make an offer on the car anyway. And so we did. Alam returned to us with the written offer, circled with a black sharpie and Marked "REALLY???" in capital letters. Apparantly when he brought the offer to Tom Ben...rather than coming over to discuss why this offer was not acceptable, he chose to insult us my ridiculing our offer. I asked to speak to Mr. Tom Ben so that we could show him how we arrived at that reasonable number. Mr. Ben could not have been more rude or abrasive. He stated my husband and I were uneducated and had no idea what we were talking about. He could not have insulted us more. I actually felt bad for Mr. Kasbir who was just as surprised as we were that someone wanting our business could talk to us that way. We tried to calm Mr. Tom Ben down but he raised his voice and became more insulting. We left, and will never do business with Huntington Honda. We presently have 3 Hondas in our family. We love the cars. We drove straight from your lot to Glenhead Honda a purchased a new 2012 Honda CRV..for not much more than the offer we presented to Mr. Tom Ben. Mr. Tom Ben should not be working with the public. He was rude, and disrespectful. A calm explanation ...discussion would have sufficed...in fact, had that happened, we probably would have went a little higher and bought the car. More

Feb. 13 2012 New Car dealership: 1055 East Jericho Feb. 13 2012 New Car dealership: 1055 East Jericho Turnpike Huntington, NY 11743-5434 (631) 423-6000 WHAT YOU NEED TO KNOW: THEN YOU CAN READ Feb. 13 2012 New Car dealership: 1055 East Jericho Turnpike Huntington, NY 11743-5434 (631) 423-6000 WHAT YOU NEED TO KNOW: THEN YOU CAN READ ON IF YOU LIKE Georgia and her assistant Tommy did not tell the truth and did not deliver the used CR-V we test drove in adequate condition for purchase. After a big big ordeal The General Manager Ray Brown took control of the situation and processed a new 2012 CR-V transaction swiftly and professionally. This was the 3rd vehicle purchased from this dealership. My wife and I purchased a used 2006 Odyssey in 2009 My wife's parents purchased a new 2010 CR-V Initially my Mother purchased a used 2009 CR-V in Jan. 2012 but it was handled horribly and unprofessionally, but they ended up doing the right thing and she left very happy with a 2012 new CR-V in Feb. The previous 2 experiences went well overall, lacked attention to detail with two rust spots that I pointed out before purchase that I wanted touched up, but they did eventually take care of it. My inlaws had a good experience overall except for the non-negotiable tone for new Honda cars and the warranty associate was borderline rude to us. Georgia in finance and Andy were shockingly rude, and even obnoxious at times. They do not understand customer service and believe they can argue with their customers and bully them without repercussions. I will not do business with this dealership again. My Mother was eventually treated with the respect and professionalism that every customer deserves right from the start, and I am happy she is driving one of the best if not the best car brand on the road today, Honda. Most dealerships are questionable, Huntington Honda is capable of being much better, but not always. More