Huntington Honda

unprofessional and horrible experience At the end of August my daughter was turning in her existing lease that she had with Huntington Honda that would be her 3rd lease with them . I was w At the end of August my daughter was turning in her existing lease that she had with Huntington Honda that would be her 3rd lease with them . I was with her as well . I have a lease that is soon to expire with HH so that would make 4 leases total. With that much business I thought we would be treated pretty well as a good customer. Wow was I wrong! Barry the sales manager told us that my daughter would be eligble for a lease discount because she was graduating from college in 6 months . Sounds good so far. Then we go to the "finance manager Kaziim " who writes up the paperwork and tells my daughter that she does not have to worry about the remaining payments on the existing loan that they are taking over because of the new lease. He gives me the paperwork to sign and the lease is $15 more a month than agreed upon. why? because Kaziim tells me that they need the forms for the expected graduation and that "he hopes the qualification for the graduation discount goes though". At this point I'm not happy. But Kaziim tells me when I bring the document in, a new contract will be drawn up with the lower price . we sign it which we probably should not have . 3 days later we bringbthe document in expecting a new contract and Kziim writes one up , I sign it and now i'm expecting a copy. He says "No , when the paperwork goes through I will let you know to make sure you qualify". I had to take pictures of the contract. Total xxxxxxxx! Now I go out to talk to Barry and he tells me " I told you if she qualifies" thats the bait and switch they try to pull. A couple of weeks fighting with them and My daughter gets money withdrawn from her bank account for her old lease that HH was supposed to pay off . Back and forth and Arrogant Barry & Kaziim have no time to talk to me. I called multiple times to talk to mangement requesting to talk to the GM muhammad. no good, the last time they told me he was in a conference call and I said I would be called back by him. Waithing an hour and a half and I call back and they tell me he went home for the day, Really? So apparently Management could care less as long as they get your money. As for the old lease pyment, HH was a month behind on paperwork and they paid a month of the new one according to the finance company. Back again to Kaziim that I was still fighting with . He calimed that I would be able to get money back from HH only if we sent him a check first? sounds like a scam now. He had no clue that HH paid a month of the new lease. Ridiculous, As of this writing I have still not recieved an updated contract in the mail ?? because they dont care . A Honda rep called me last week asking to answer a survey of my experience . When I told her horrible it was she apoligized and said that she would let HH management know of my experience. You think they would call ? Nope. Why because they don't care. I would never go back . I will be contacting Executive management at Honda Corporate More

Second car with Christine Christine is helpful and always pleasant to work with. I highly recommend working with her if you are looking for a Honda. She'll make the experience Christine is helpful and always pleasant to work with. I highly recommend working with her if you are looking for a Honda. She'll make the experience easy and trouble free. Suzanne More

Honda Odyssey Christine was a true professional. She was knowledgeable and informative. She was easily accessible and kept in constant communication. She made the c Christine was a true professional. She was knowledgeable and informative. She was easily accessible and kept in constant communication. She made the car buying process much easier. More

Stress free...felt as if we were home We had never been to Huntington Honda. Upon arrival, we had the pleasure of meeting Golan, Rich (manager) and Eric (sales manager). Golan worked dil We had never been to Huntington Honda. Upon arrival, we had the pleasure of meeting Golan, Rich (manager) and Eric (sales manager). Golan worked diligently to meet our goals. Getting our car took a matter of days. Golan was constantly in touch with us; providing us with updates. His warm and friendly manner took the stress out of a potentially stressful situation. Our "hands were held" every step of the way. From choosing the car that was right for us, to financing... it all went so smoothly... We love our car. We highly recommend Huntington Honda and Golan for your transportation needs! Thank you Golan! We will be back soon for our next car!!! More

Predatory Financing, Aggressive Selling, Little Follow Up Great sales rep. Golan was amazing and helpful. Almost brought me up to 2 stars. But, the aggressive sales tactics of the entire staff were a little m Great sales rep. Golan was amazing and helpful. Almost brought me up to 2 stars. But, the aggressive sales tactics of the entire staff were a little much. I happened to need a car (I was about to bring mine in for some massive repairs) and fell in love with the pre-owned Jeep I was sold. So, I bought it. But, if you're an educated consumer, shop elsewhere. Tried to help ease the burden of taking 6 hours of my time with a few oil changes. It helped, but then I ran into some other issues, without which this might have been a positive review. Only one key fob came with the SUV, didn't work properly for the first 6 weeks despite two visits back. Hopefully, I can get into my car, again, now. Also, apparently there was some issue with my VIN number. Can't get someone to call me back and I'll likely have to take a day off to visit the DMV. Yikes! Shouldn't be my responsibility. Hurry up to sell the car, but not to solve your issues afterwards. Too bad, some follow through would have made this a 4 star review. Great relationship building by Golan. Good guy. More

AK was amazing and made the purchase of our new CRV painless, quick and amazing quick and easy. The best car buying experience I have ever had We will be bac and made the purchase of our new CRV painless, quick and amazing quick and easy. The best car buying experience I have ever had We will be back to work with AK the next car we purchase for sure. Thanks More

The best experience...😊 I was feeling really down about purchasing a vehicle, my experience thus far was just terrible. I almost became doubtful that I'd find anything wort I was feeling really down about purchasing a vehicle, my experience thus far was just terrible. I almost became doubtful that I'd find anything worth purchasing. I was being mislead by many dealerships, I guess they knew I wasn't very knowledgeable in the area... When I walked into this dealership, I was treated very well and I felt so good about deciding to purchase here. Mr. Marvin was more than amicable. He made me feel very comfortable and confident in choosing to do business with this company. I'm very grateful for the Honda team!!! Mr. Marvin keep up the great work...💝 Glenn thanks for everything.😘 More

Quality, Convenience, Patience Bought my last car here 10 years ago with great satisfaction. 180 miles later I came back for my next vehicle. Very pleased with everything this deale Bought my last car here 10 years ago with great satisfaction. 180 miles later I came back for my next vehicle. Very pleased with everything this dealership has to offer, the salesperson Marvin, ease of purchase, patience with my indecisiveness on which vehicle I wanted and the past experience with the service department. Looking forward to the next 180 miles and beyond. More

Excellent My car buying experience with Marvin Therminio was super. Marvin have a very nice personality...I was a bit anxious but Marvin put me at ease. Marvin My car buying experience with Marvin Therminio was super. Marvin have a very nice personality...I was a bit anxious but Marvin put me at ease. Marvin got me the car I really wanted. If anyone is going to buy a car at Honda please look for Marvin he is exceptional. Great sale person who care for the customer and not just trying to sale a car. Marvin took really good care of my handicap mom made her feel very comfortable. He took his time to explain every little details to us. I recommend Him he is beyond super. Overall I had a very good experience with Honda. Very satisfied costume. -Belinda More

He Cared More I am taking the time to actually follow through with this review ,truth be known it is my inclination to say I will and forget too . Here is my reaso I am taking the time to actually follow through with this review ,truth be known it is my inclination to say I will and forget too . Here is my reason for stepping up to the plate. I walked into Honda on Sept 13th bearing the results of a three year life change and ensuring credit plunge with little hope of finding something I could afford and visiting my son up in Boston without fearing an I.95 breakdown. Marv not only healed my rapidly shrinking ego but saw I was upset. He cared about me in way that, well,got me to write this heart felt review. I drove out of his parking lot on Sept 14 and am going to see Jason de Grom pitch in Fenway on Sunday with my son. And this time I’m driving. Thanks Marv a million I mean it. Don McGrath More