82 Reviews of Huntington Honda - Service Center
I needed a small spring that prevents the brake pads from dragging for my 2004 Civic Hybrid. I was told that I would have to buy a complete set of pads ( which I don't need) to get one. I asked the servic dragging for my 2004 Civic Hybrid. I was told that I would have to buy a complete set of pads ( which I don't need) to get one. I asked the service manager if he would save a old one for me since they throw them out when replacing pads. He said he wouldn't. I don't understand this attitude and I don't think I want to do business with Huntington Honda any more. More
Mike was really nice and extremely helpful an professional!! I'm glad I made to the 30 min + drive to this dealership. I told like about every little and big problem I was having with my 06 acc professional!! I'm glad I made to the 30 min + drive to this dealership. I told like about every little and big problem I was having with my 06 accord. And after they troubleshooted the car, he came back with a list of concerns. He was extremely honest with me giving me a few options of their services that may or may not fix the issues I was having. He was even kind enough to apply an online coupon that I wasn't aware of! This Honda dealer is prob te best I've been to, and I've been to quite. Thank you mike, I def will be back again!. More
I went to this dealership for an inspection and oil change. They pointed out that I nneded brkes and so I did the brakes too. That was all fine. However, when I asked for a bottle of touch up paint change. They pointed out that I nneded brkes and so I did the brakes too. That was all fine. However, when I asked for a bottle of touch up paint for my black 2009 Accord I assumed that they saleperson was giving me the correct color in the small $12 bottle. Now, when I finally had to actually use a bit of the paint on a small side 'ding' I was upset to find that they had given me a metalic grey color. Now I have a dark grey metalic spot on the side as a reminder of my Huntington Honda experience. A blemish on the car courtesy of this dealership. I attribute this to poor quality control between the sales person, who was friendly enough, and the stock person, who didn't check for a match. A seemingly small but quite irritating experience leaving me with the feeling that if there is no detail oriented approach to small things, what would be their approach to larger purchases. More
I felt that the service department did not take advantage of their customers. Service was done in a timely manner with a competitive price. The service department is what keeps me from going to j advantage of their customers. Service was done in a timely manner with a competitive price. The service department is what keeps me from going to just anybody. I shouldn't say this but I have complete trust in order to get my accord to reach 200k miles. Happy to say this. More
I'm a New Mexican visiting NY driving a Lexus in need of an oil change and within 90 minutes of phoning the dealership my car was cheerfully serviced. I really don't have much else to say, I mean it was an an oil change and within 90 minutes of phoning the dealership my car was cheerfully serviced. I really don't have much else to say, I mean it was an oil change, not a tune up or engine change out. More
Awful experience.Paid $18k for certified vechicle. Vechicle was filthy at pickup (I didnt notice till following day as I picked it up at night.) Before 1st payment was made the battery, wipers,front s Vechicle was filthy at pickup (I didnt notice till following day as I picked it up at night.) Before 1st payment was made the battery, wipers,front strut,and front axle needed to be replaced. I was without the vechicle for 1 week.I was contacted to rate the service by phone and email. After I gave a terrible but true review I was not contacted again with a apology at the very least.I am a retail manager that also calls consumers for feedback on their experience with the service they recieved.Huntington Honda took my feedback and did nothing with it. Why ask a consumer how they felt the service was if you wont even send an apology email if they werent satisfied? Mistakes do happen I know but I feel a company shows its true colors with their ability to correct these mistakes and give the consumer the confidence to return for future business. I have nothing positive to say about this dealership More
Great attitude, no pushing of unneeded services and they go out of their way to reduce costs to customer. Great job! When I refer people to them they always report back to me how much they appreciate the wa go out of their way to reduce costs to customer. Great job! When I refer people to them they always report back to me how much they appreciate the way Huntington Honda took care of them. Always a pleasure to visit. More
My experience with Huntington Honda has been nothing less than excellent. After numerous unresolved problems with a neighboring Honda dealer I visited Huntington Honda. In my 45 years of driving I had never than excellent. After numerous unresolved problems with a neighboring Honda dealer I visited Huntington Honda. In my 45 years of driving I had never received better and more considerate service from any dealer. My only regret is that I did not purchase from Huntington. You can be certain next time I will!!! More
I just purchased a new car from this dealer last week and I was improperly towed ,without my permission, out of a fast food restaurant parking lot within 3 days of picking up the vehicle. Talk about bad luc I was improperly towed ,without my permission, out of a fast food restaurant parking lot within 3 days of picking up the vehicle. Talk about bad luck! I called Honda two days later as I was worried the tow driver might have caused damage to my brand new vehicle. I spoke with Amanda, who was very helpful, and said to bring the car in and she would try to squeeze me in to make sure there was no damage from the tow. When I arrived at the dealer I was assigned to Alex T, service advisor, who was extremely pleasant to deal with. He made sure my car was thoroughly checked for any problems by an experienced technician and got the car in and out of the shop in roughly one hour. He put my mind at ease after a stressful situation and made a note in my history, to check the car once more at the first service appt. I am so impressed by Huntington Honda. I have dealt with other dealerships and this one ranks the highest in terms of customer service! The employees seem doing what they do eager to help people. Thanks again Huntington Honda! Sincerely, Margaret Tumelty More
This is my 3rd car from Huntington Honda. I cant say enough about the place. Our salesman was awesome--very knowledgable. Anytime I need service, i go and see David. He is always there with a smile o enough about the place. Our salesman was awesome--very knowledgable. Anytime I need service, i go and see David. He is always there with a smile on his face and is always so willing to help. One time, I needed a loaner car and David went out of his way to find me a minivan after I briefly mentioned that I had 3 kids and carpools to drive.....I didnt even ask for a car the same size! That is quality service, in a nutshell! More