Back

Huntley Ford

Huntley, IL

4.3
794 Reviews
At Huntley Ford our mission is simple. We are a family-owned dealership in Huntley, IL committed to providing VIP customer service and quality products at fair prices to all of our customers. Here we streamline every step of the car shopping experience to provide a great visit that puts you first.In fact, we proudly serve drivers from across Illinois, including West Dundee, Crystal Lake, Elgin, Barrington, and more. Whether you stop by our service department or our showroom, you can always expect to be treated like a VIP at Huntley Ford. Stop by and see us today!
Contact Dealership

13900 Automall Dr

Huntley, IL

60142

Directions

By Type

Showing 794 reviews

May 14, 2024

New Quick Lane service manager (John Losch) was able to get my vehicle turned around quickly even with a couple of lifts being down. Great customer service and fresh hot coffee is always appreciated. More

by bermarionry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
May 13, 2024

Abe is a nasty guy. I called to buy a car and have it picked and shipped at my cost. He said "NO! you must come into the dealership" I live 7 hours away and he REFUSED t More

by schneppdesign
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Abe Kittaneh
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Rudy and Mike are the best. When I was frustrated after an experience with a previous mechanic, Rudy was kind and understanding and went above and beyond to make sure I was take More

by evelynnnesmci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
May 12, 2024

Brandon's customer service was top tier. He kept me informed on everything my car needed and was speedy getting my oil change done and washed my car, which was an awesome surprise that I re More

by gcordelia104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
May 11, 2024

Had a good experience with my purchase, great test drive and walked out with a great price. More

by danski199
Recommend Dealer
Yes
Employees Worked With
Becky Barruss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Kittaneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

I LOVE this dealership! No B.S. and HONEST with you! Plus they call you with warranty concerns. Isabella called me twice, first time I was busy she left a message, called me More

by ih6252219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
May 10, 2024

My experience at Huntley Ford was very good. Work was completed In a timely manner. Isabella kept me informed of progress and took the time to explain the lifetime protection plan to me. When th More

by williegarrison335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
May 10, 2024

The Service was quick and excellent. Isabella, the service coordinator was excellent, calling us to let us know the status of the service and offered the valet service to deliver our car More

by mcleodthomasina38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
May 09, 2024

Outstanding customer service. They picked up our vehicle at my wife's employer and returned when finished. It took longer than they originally anticipated, but provided a loaner f More

by deborahfranklin04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
May 09, 2024 -

Huntley Ford responded

We appreciate you sharing your experience in our Service center at Old Orchard Nissan. It's validating to our team knowing we are providing this level of service and care to you, our client, as it is our daily goal.

May 08, 2024

Upon my arrival the service advisor greeted me promptly. He took the information I provided regarding the service for my vehicle and gave me an expected time of completion. My vehicle was then serviced and More

by adamsonleon577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
May 09, 2024 -

Huntley Ford responded

We appreciate you sharing your experience in our Service center at Old Orchard Nissan. It's validating to our team knowing we are providing this level of service and care to you, our client, as it is our daily goal.

1
...