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Huttig Nissan of Plattsburgh

Plattsburgh, NY

4.8
340 Reviews

822 State Route 3

Plattsburgh, NY

12901

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340 Reviews of Huttig Nissan of Plattsburgh

October 11, 2022

Once again the fine people at Huttig Nissan continue to impress. I went in for my third oil change and tire rotation and ended up leaving with a brand new Nissan Pathfinder. Kyle offered to work some num More

by Frzninvt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalob Drollette, Jason Mull, Julie Huttig, Don Bressette, Kyle O'Kusky
Oct 13, 2022 -

Huttig Nissan of Plattsburgh responded

Thank you for the awesome feedback. Don

September 26, 2022

Tammy was wonderful! She was very pleasant and professional. I was given a tour of the dealership, and introduced to the staff I would be dealing with in the future (se More

by nlc675
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalob was excellent! He explained everything about the financial paperwork, and answered all my questions. He was very pleasant and helpful. , Tammy Mousseau
Oct 01, 2022 -

Huttig Nissan of Plattsburgh responded

Thank you for the awesome feedback. Don

August 30, 2022

Where do I start. ..bought the car in 2018...was brand new. Things were great! After a bit there was a squeaking in the front driver side. Took it to the dealer, and it More

by Notcool42
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Glicksman, Tammy Mousseau, Rick Rogers, Jason Mull, Julie Huttig, Connor Jubert, Kyle O'Kusky, MOLLY CRAVENS, Theresa Perry
Aug 31, 2022 -

Huttig Nissan of Plattsburgh responded

It is unfortunate that you had to have this type of experience with your vehicle. After looking through the records I see well documented attempts to recreate and remedy this situation. You would have to agree it would be in our best interest to find the problem and repair it properly so that you remain happy and a loyal customer. It would be hard to believe it was our not intention to help. Even if our vehicles were touted to be 99.9% reliable there is still the unfortunate reality of that .1%. Yes it is uncool that we were not able to help you. I can appreciate your frustration with that particular vehicle. The service department also did all they could to remedy it as well. What is also not cool is tagging the entire Sales team with a one star review. You may have had a poor experience with your car but this in no way is a reflection of the integrity of the Sales Team. As far as the service department, they deal with a large volume of vehicles on a daily basis. They follow strict process on the diagnosis and repair of any vehicle brought to this dealership. We have many reviews to attest to such. Once again I am truly sorry our relationship had to end this way. I would like to congratulate you on your purchase of a New Honda. Enjoy it and use it in good health.

Aug 31, 2022 -

Notcool42 responded

You know what NOT cool, blaming user error... That's not cool. Blaming someone for something they didn't do is seriously uncool and downright insulting. Don't worry about seeing the car again and trying to figure it out, cars already been traded and our business had been taken elsewhere where it's appreciated. And for the record, you guys tried selling us another one, and your payment would have required another job to pay for it. No thank so yeah that requires the rating. Deal with it.

Aug 31, 2022 -

Notcool42 responded

You know what NOT cool, blaming user error... That's not cool. Blaming someone for something they didn't do is seriously uncool and downright insulting.. Don't worry about seeing the car again and trying to figure it out, cars already been traded and our business had been taken elsewhere where it's appreciated. And for the record, you guys tried selling us another one, and your payment would have required another job to pay for it. No thank so yeah that requires the rating. Deal with it. Oh and it was a Kia, and we didn't have to mortgage the house to pay for it.

Sep 26, 2022 -

Notcool42 responded

Update! Upon review of the car being listed for sale at another dealer, the Carfax was listed, including ALL maintenance records. What was interesting is that the last time Huttig looked at the car it passed everything. Yet less than 2 days later the new dealer looks at it and according to Carfax it Passed inspection but FAILED EMISSIONS. How does that happen in 2 days? With it just sitting in a vacant lot, after being driven less than 1 mile from 1 dealership to the other? Maybe someone didn't actually look for anything wrong and thought it was easier to blame the drivers. So YES, there really WAS something wrong with the car, I have the screenshot to prove it. And yes it was taken care of. Maybe next time actually look, or listen. Women know xxxx about cars too 🙄

August 30, 2022

Always a hassle dealing with this place, I'd avoid it at all costs. My fiance's car was revving into overdrive and they refused to fix it, even after we had it towed all the way to them. You could HEAR it r More

by Andrew C
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Connor Jubert
August 15, 2022

Extremely friendly, very pleasant to work with. The dealership it’s sled was very clean and everyone seemed very happy to be there. The owner also thanked me for my business which was extremely nic More

by breilly0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Rogers, Julie Huttig
Aug 19, 2022 -

Huttig Nissan of Plattsburgh responded

Thank you for the awesome review. Don

May 16, 2022

Service department has poor customer service. Just guessing what could be wrong with a vechicle instead of actually diagnosing it to swindle you out of money that doesnt need to be spent. Didnt h More

by Owen30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Bressette
May 18, 2022 -

Huttig Nissan of Plattsburgh responded

I'm truly sorry about your visit here at HUTTIG NISSAN. I wish You had left some information to contact you, So we could talk about it. That is definitely not the experience that comes from our service department. Again truly sorry. Don

April 23, 2022

I want to thank Connor Jubert for hooking me up with a sick SR premium Altima. This car is unbelievable. If you are in need of a car, give your local ginger a call at 518 561 1210. He won’t let you down! More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Glicksman, Jason Mull, Julie Huttig, Connor Jubert
Apr 26, 2022 -

Huttig Nissan of Plattsburgh responded

Thank you for the awesome review.

March 23, 2022

The whole experience dealing with Huttig was wonderful. I dealt with Jason and Molly for the sales. Both of them were so attentive, kind, and really went the extra mile for me. Not only was the sale made More

by Driveitlikeyoustoleit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Glicksman, Jason Mull, MOLLY CRAVENS
Mar 26, 2022 -

Huttig Nissan of Plattsburgh responded

Thank you for the awesome feed back. Thanks Don

February 25, 2022

Molly Was AMAZING ! !!! she was very attentive and went above and beyond to make my car buying experience nothing short of amazing !!!! She is an absolute asset to Huttig More

by kayla.boutin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Glicksman, MOLLY CRAVENS
Feb 25, 2022 -

Huttig Nissan of Plattsburgh responded

Hi Kayla, thank you for your awesome review. We are thrilled to hear that Molly was able to offer you a five-star experience.

February 15, 2022

Family like atmosphere with a commitment to customer service. Rick, my salesman, was amazing and I highly recommend him to anyone considering a new Nissan (or used vehicle). The whole experience was s More

by paulphilly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Glicksman, Rick Rogers, Jason Mull
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