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Hyannis Honda
Hyannis, MA
2,087 Reviews
Hyannis Honda is a company about pride, passion, achievement, respect, responsibility, family, discipline and courage. Hyannis Honda believes that its strength, continued success and future growth depend on building trusting relationships with its employees, MA Honda customers and industry partners.There is always more to a dealership than the vehicles it carries, and we couldn’t agree more. We want to provide you with more than just inventory and an experience that will make you want to come back to us for future sales and service. We have numerous lease programs and financing options for your vehicle of choice. Our employees are always ready to help you find the information you need or to take you out on a test drive in your soon-to-be new or used Honda vehicle. If you’re looking to trade in or sell a vehicle, we can help you with that too. Our auto appraisers are trained to give you the best value possible for your vehicle as they always stay current of evaluation trends and data.If it’s vehicle service you need, our service representatives can get you back on the road with minimum hassle. Schedule your appointment online for complete convenience.We always welcome questions and concerns from all of our customers, and we encourage you to contact us when it’s convenient by using the method that’s most convenient for you, whether it’s through social media networks like Twitter or Facebook or by phone, email or the numerous contact forms on our website.Hyannis Honda is conveniently located in Hyannis, Massachusetts. Call us at (508)778-7878 to learn more, to set up a test drive or to get directions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,087 reviews
August 31, 2014
Ask for Mike Ryan I travel a lot for business, so I have the opportunity to test drive many rental cars. Honda Accord is the best all around for comfort, mileage, truc I travel a lot for business, so I have the opportunity to test drive many rental cars. Honda Accord is the best all around for comfort, mileage, truck space, and a solid ride that that hugs the road and handles speed nicely. I started my search online and was introduced to Mike Ryan at Hyannis Honda. He made the purchase process so simple and stress free. He was very knowledgeable about the car. This was my 4th accord and showed me features I never discovered in my last accord. We interacted mostly though email (at my request) as I'm general traveling on business. He listened to what my needs were and created a package that was tailored to my lifestyle driving expectations. I love my new 2014 white honda accord sport. More
by Tjennex
Employees Worked With
Mike Ryan
August 31, 2014
Awesome sales team I leased a new 2014 Honda Civic and I love the car so much! My sales guys Scott and Sean were incredible. Very friendly and they were very information I leased a new 2014 Honda Civic and I love the car so much! My sales guys Scott and Sean were incredible. Very friendly and they were very informational about everything. More
by merissa93
Employees Worked With
Sean Rausch, Scott
August 30, 2014
Lease 2014 CRV We started out to replce a 1999 SUV with the purchase of a CRV as we already owned a 2012 CRV purchased at Hyannis Honda. We were met by Sean Rausch. We started out to replce a 1999 SUV with the purchase of a CRV as we already owned a 2012 CRV purchased at Hyannis Honda. We were met by Sean Rausch. Sean was well prepared and able to discuss the various options that were available to meet our needs. After we reviewed the purchase options he went thru the lease options and we ended up leasing. Sean is well informed on the vehicle information and explained in detail the functions of the many options. In fact better than we had exterienced with or 2012 purchase. Sean has lots of enthusiam and was effecient but not over powering. He made the visti to the dealer an esay exterience. Sean worked with the management team to meet our cost goals. This convinced us the lease option filled our needs vs purchase at this time. Good job Sean a pleasure working with you. More
by FRLMHL
Employees Worked With
Sean Rausch
August 27, 2014
Service Provided While Under Waranty I've purchased 3 cars and leased a vehicle from Hyannis Honda in the past 6 years. My sales experience is top notch. Dennis Granite is an outstandin I've purchased 3 cars and leased a vehicle from Hyannis Honda in the past 6 years. My sales experience is top notch. Dennis Granite is an outstanding salesman and that's why I continued to do business with Hyannis Honda. However, I've had 2 service experiences since April of this year. The first was to repair tire valves on the brand new (less than 2 weeks old) leased Civic. This was a poor experience to say the least. The wait time was well over 3 hours. Not a friendly face to be found in the service department that day. Next, my most recent experience was replacing a part for the transmission. I made it under the 60,000 mile waranty and still have to say that I am very disappointed having such an issue with a 3 year old Honda CRV. Figuring out the problem and setting up the service date (after waiting over 1 week for a back ordered part) - was not the type of customer service I expected. I was called by the wrong name 2 or 3 times (I think they could get that right considering my purchase history), one person tried to set up the service on the wrong car after the second visit, and really seemed to have no idea what I was getting the service for. I would think that with just a little review of my history in the service computer, I could have been addressed by my proper name and had more confidence that my service was being scheduled correctly. I asked one service person if I could get a rental car, through my insurance even, since this was a warranty issue. His response was, "If you pay for it." I didn't appreciate the short response and would have just appreciated a better customer service experience. By the end of the ordeal, I was dealing with a service advisor name Laura. She was lovely and personable which helped to ease my dissapointment with the overall experience. It's too bad that I couldn't have been treated as well from the beginning or as I am when I'm purchasing a vehicle by the other individuals in the service department I encountered. I felt as if my service issues were a burden. And I'm not happy to begin with to have such a major repair done on a vehichle with about 50,000 miles. Unless my waranty is being honored, I will never take a vehicle to Hyannis Honda service department which means I won't do any future vehichle purchases, trades or leases either. More
by law2014
Employees Worked With
Dennis Granite, Laura
August 16, 2014
Very easy stress free experience. Curt was great putting the deal together and always responded in a timely manner. He explained all the cars equipment in detail, and I liked the follo Curt was great putting the deal together and always responded in a timely manner. He explained all the cars equipment in detail, and I liked the follow up call to make sure I was happy. I will go back to Hyannis Honda. More
by TimRyan
Employees Worked With
Curt Baker
August 15, 2014
"Staying over the Bridge" My husband and I have bought Honda cars since 1988. We had a long relationship with a dealership "Over the Bridge." But since moving to the Cape it My husband and I have bought Honda cars since 1988. We had a long relationship with a dealership "Over the Bridge." But since moving to the Cape it was time to "Buy on Cape." Michael O'Neil had contacted us about our lease Civic coming due. We set up an appointment to meet with Michael. In 2 1/2 hours we had bought a CRV, signed the loan papers and walked out as owners a new CRV. This was the fastest turn around we had ever experienced!! Normally we spend about 4 hours to complete a deal. Michael was very easy to work with and worked hard to give us best deal for what we could afford. Not only did he give us several loan options but also gave us an option to lease again. It was a great experience!! More
by lcann711
Employees Worked With
Michael O'Neil
August 13, 2014
Great Dealership I've been buying used for years and finally decided to take the plunge on something new, I was apprehensive but everyone I met recommended Hyannis Hon I've been buying used for years and finally decided to take the plunge on something new, I was apprehensive but everyone I met recommended Hyannis Honda. Patrick Yezukevicz and many others in the Honda family went out of their way to get me exactly what I wanted for exactly the right price. Sometimes buying a car can be a hassle but these guys did all the hard work and I was on the road in no time. More
by ctp67
Employees Worked With
Patrick Yezukevicz
August 09, 2014
Not Your Average Dealership This was our first new car purchase since moving to the state, and we weren't looking forward to the car buying process. We were pleasantly surprised This was our first new car purchase since moving to the state, and we weren't looking forward to the car buying process. We were pleasantly surprised when we opened the door to the Hyannis Honda dealership. The atmosphere is professional, yet friendly an welcoming. We didn't feel the pressure we had experienced at other dealerships, and we found the right car for us at the right price. Our salesperson, Imane, is now a friend. There is no doubt we will be back at Hyannis Honda the next time we're in the car market. More
by Kay R.
Employees Worked With
Imane Sana
August 05, 2014
Three Honda Family We love Hyannis Honda! I drive a Pilot, my husband bought a CR-V 6 months ago, and we just leased a Civic for our 17 year old son. Jake Roberts is gre We love Hyannis Honda! I drive a Pilot, my husband bought a CR-V 6 months ago, and we just leased a Civic for our 17 year old son. Jake Roberts is great; the whole process was quick and easy. My son was thrilled to drive his Civic off the lot the very next day. I wanted a reliable and affordable car and we knew it had to be a Honda! Highly recommend talking to Jake. More
by Kristen Boyd
Employees Worked With
Jake Roberts
August 05, 2014
Great people. Great prices. I went into the dealership and was not harassed by salesman. Instead one salesman came up after I browsed for a few minutes and asked if I had any que I went into the dealership and was not harassed by salesman. Instead one salesman came up after I browsed for a few minutes and asked if I had any questions. I told him I was only interested in looking for today, but he was more than happy to assist. We talked and got to know each other a bit and told me he could work out a price that worked for me and also crunch numbers for leasing, financing, different amounts down and anything else I needed to know. We kept in touch via cell phone at all hours and once I was ready he got my credit checked immediately and let me know if I could buy without a co-sign. Once I went back in I was given a chance to test drive the cars I found interesting and was told what kind of deals I could get. Everyone inside the dealership was very polite and accommodating and they were willing to work with me on when I could pick my car up. I ended up getting it at 10 at night because that was the only time that could work for me. This dealership and their employees go above and beyond for any potential customer. I would highly recommend going here. Plus if they don't have exactly what you want they will get it for you! More
by cole100289
Employees Worked With
Mark S. Arnold
