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Hyannis Honda
Hyannis, MA
2,123 Reviews
Hyannis Honda is a company about pride, passion, achievement, respect, responsibility, family, discipline and courage. Hyannis Honda believes that its strength, continued success and future growth depend on building trusting relationships with its employees, MA Honda customers and industry partners.There is always more to a dealership than the vehicles it carries, and we couldn’t agree more. We want to provide you with more than just inventory and an experience that will make you want to come back to us for future sales and service. We have numerous lease programs and financing options for your vehicle of choice. Our employees are always ready to help you find the information you need or to take you out on a test drive in your soon-to-be new or used Honda vehicle. If you’re looking to trade in or sell a vehicle, we can help you with that too. Our auto appraisers are trained to give you the best value possible for your vehicle as they always stay current of evaluation trends and data.If it’s vehicle service you need, our service representatives can get you back on the road with minimum hassle. Schedule your appointment online for complete convenience.We always welcome questions and concerns from all of our customers, and we encourage you to contact us when it’s convenient by using the method that’s most convenient for you, whether it’s through social media networks like Twitter or Facebook or by phone, email or the numerous contact forms on our website.Hyannis Honda is conveniently located in Hyannis, Massachusetts. Call us at (508)778-7878 to learn more, to set up a test drive or to get directions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,123 reviews
September 01, 2020
Always very pleased with Hyannis Honda’s customer service. Recently Brian Sullivan went above and beyond to match me with the perfect car to fit my needs and budget. He listened to my concerns, made service. Recently Brian Sullivan went above and beyond to match me with the perfect car to fit my needs and budget. He listened to my concerns, made helpful suggestions, was reasonable when negotiating, and genuinely wanted me to leave happy, which I did. Thank you! More
by Rianna
Employees Worked With
Brian Sullivan
August 14, 2020
Taking the time to solve an issue - I brought my car in for routine service and I had a question about something I could not find on my dashboard display. Initially I could not get it I brought my car in for routine service and I had a question about something I could not find on my dashboard display. Initially I could not get it solved, but Mark took the extra time to get it solved and provide me with a clear, direct and printed out explanation. Great Experience. The service staff at Hyannis Honda have always been good. More
by H.P.
Employees Worked With
Mark Davidson, Norman Lamarre, Kayla Standring, Kyla Genson, Jasmine Littleton
August 13, 2020
Purchased a 2012 accord EXL Tony made it very easy pleasurable to deal with. They took the car to detail and I asked if there was any way they could put a little wax on it and that did not happen I gu pleasurable to deal with. They took the car to detail and I asked if there was any way they could put a little wax on it and that did not happen I guess that might be me expecting too much also first thing I did when I got the car home was replace the cabin air filter as the ventilation system smelled A little musty and the filter was very dirty but overall I think they are a great dealership to work with More
by bruce37a
Employees Worked With
July 30, 2020
Tony was very busy, but remained attentive and focused on what we needed. We will definitely do business with him again. We felt Shane was also very organized and easy to work with. Overall, a wonderful expe what we needed. We will definitely do business with him again. We felt Shane was also very organized and easy to work with. Overall, a wonderful experience and a great product. More
by j.sztuka
June 30, 2020
Typical Dealer Bait and Switch Was working with Sean Rausch via email regarding HondaCare on a new 2020 Honda Accord Touring Hybrid. He was responsive via email, not exactly the mos Was working with Sean Rausch via email regarding HondaCare on a new 2020 Honda Accord Touring Hybrid. He was responsive via email, not exactly the most kind as he questioned if I knew my vehicle was indeed a Hybrid or not. After discussing price of the warranty via email with Sean, he then quoted me a number and I replied back to confirm that it was indeed on the 8 year/120,000 mile zero dollar deductible HondaCare warranty to which he replies "Nevermind, I was looking at the wrong line". Seems like a bait and switch to me.... Spent several hours communication with Sean only to be lied to. BUYER BEWARE. More
by monkey1551
Employees Worked With
Sean Rausch
June 03, 2020
Great deal on a 2020 Honda Tom Whalen was the best sales rep I have ever worked with. Gave me a better deal than I expected. In these recent difficult times he made buying a car Tom Whalen was the best sales rep I have ever worked with. Gave me a better deal than I expected. In these recent difficult times he made buying a car stress free, easy and very fair. More
by Steve O
Employees Worked With
May 13, 2020
Outstanding Experience Mike Kelliher and Tom Whalen were excellent to work with in our lease of a 2020 CRV Touring. Given the current Covid situation both made leasing the c Mike Kelliher and Tom Whalen were excellent to work with in our lease of a 2020 CRV Touring. Given the current Covid situation both made leasing the car over the phone a smooth process without an hassle. I think this what impresses me the most about the dealership as they are straight forward, no games and gives you an honest appraisal and purchase price. I appreciate this and no high pressure! I will certainly recommend Tom to friends and at some point we will all met each other without masks! I also appreciated the follow up from Tom to ask if we had any questions after having the car for two days. Rick and Allison More
by Rick
April 23, 2020
Civic Sport Lease Mike Kelliher and Tom Whalen are the best! They were able to get me out of lease which was a 2018 Honda Civic Coupe LXP and into a 2020 Civic Sport Se Mike Kelliher and Tom Whalen are the best! They were able to get me out of lease which was a 2018 Honda Civic Coupe LXP and into a 2020 Civic Sport Sedan a year and a half before my lease ended. It was an easy process and no BS. Keep in mind, I've leased 6 Hondas within the past 10 years at numerous dealerships in the North Shore/Boston. I can assure you, that I will ONLY purchase/lease from Hyannis Honda going forward. Thanks again, Mike and Tom! More
by BOLEARY
March 30, 2020
Extended Warranty Sean Rausch was very helpful and honored a previous quote. He was able to provide the initial contract in minutes over the phone and internet. Great Sean Rausch was very helpful and honored a previous quote. He was able to provide the initial contract in minutes over the phone and internet. Great job. Thanks Sean More
by jmooshian
Employees Worked With
Sean Rausch
