Hyman Brothers Automobiles West Broad

Great selection, cars with low,low miles, can't beat their prices. No pressure sales. Reliable, cheap shipping. Everyone we worked with was top notch. Professional, polite, and knew their jobs very well their prices. No pressure sales. Reliable, cheap shipping. Everyone we worked with was top notch. Professional, polite, and knew their jobs very well. Overall a great experience. Would highly recommend and would buy again from them at any time. A+ all the way. More

Our experience with the guys at Hyman W. Broad Street was great! Big Tom may have seemed a little uneducated, but that was only because he had just begun working there several days before...and in fact, I w great! Big Tom may have seemed a little uneducated, but that was only because he had just begun working there several days before...and in fact, I was his very first sale! What Tom may not have known about procedures, he made up for in kindness and genuine care. John made the deal happen! His expertise in the area of financing and his willingness to go the extra mile, made the difference between driving off the lot with my old vehicle and driving off with my new one...at least new to me! We were not expecting to be able to drive my new car off the lot that same day (you can tell how long it's been since we have bought a vehicle through a dealership). These gentlemen made a somewhat stressful day a very happy one! I LOVE MY TRAVERSE!!!!! I appreciate how they worked with me and how they played a part in my huge blessing! My husband, Frank, and I both are very impressed with the quality of used cars Hyman Bros offers, and the way the Hyman folks care about their customers. More

Let me just say - these are very good people. We drove down from Alexandria after spotting several very clean low mileage vehicles on their website. What they had in stock was exactly as advertised. Ham down from Alexandria after spotting several very clean low mileage vehicles on their website. What they had in stock was exactly as advertised. Hampton McClellan helped us all the way, patiently letting us test drive, explaining features, and offering suggestions. We ultimately chose a gorgeous very low mileage Lexus. They obviously are very picky about what they put on their lot. It was a very low key, pleasant experience. We went and had lunch across the street while they brought another vehicle from their other location at my request. There was never a point where I felt as though they were trying to take advantage or misrepresent anything. They gave me a very fair trade in value on my existing vehicle, which sealed the deal for me. Once back in Alexandria I took the vehicle to the local Lexus dealership for a full check out and service. The vehicle checked out with no issues at all. I really don't see me shopping for my next vehicle anywhere else. Thank you, Hampton McClellan and Hyman Brothers! More

Steve Sommers is an absolute JOY to work with. I have purchased several vehicles from him and have been satisfied each time. He listens to my requests. Doesnt waste my time. And is very easy to deal w purchased several vehicles from him and have been satisfied each time. He listens to my requests. Doesnt waste my time. And is very easy to deal with. I have recommended a couple of people who have also purchased from him. Additionally - everyone at the store on Broad Street is always pleasant. Everyone is helpful. It is obvious that they work as a team. I work in a sales leadership position and professionally speaking - the team at this store is top notch. Steve will continue to get my business as long as i can drive! More

My wife and I first discovered Hyman Bros during our Web search for a car. We found their site to be very informative and detailed. The pictures were high quality and included everything about the car we search for a car. We found their site to be very informative and detailed. The pictures were high quality and included everything about the car we wanted to see. A call to the dealership gave us a personable informed and highly knowledgable salesman in Steve Sommers. Every question I asked, Steve answered confidently. When we stepped on the lot, we were immediately impresssed with the number of quality vehicles. The financing process was fairly quick. Their finance guy, also a Steve, was able to get us the best loan rate available! Saved us quite a bit of money in interest! During the financing process our new car was detailed and topped of with gas. I highly recommend Steve and Hyman Bros for your next car purchase. I will be checking with them when I am ready to buy my next car. Sincerely, Allen & Julie Riddle More

Overall experience was mixed at best. The vehicle that we purchased we loved, but the process was quite frustrating. We had our own financing and even with cash in hand their unwillingness to negotiate or bu purchased we loved, but the process was quite frustrating. We had our own financing and even with cash in hand their unwillingness to negotiate or budge made it painful. If it weren't for them having the exact vehicle we wanted I wouldn't have purchased from them. Their sales staff left a lot to be desired, in fact I was juggled between 3 people. More

Very nice people. I really wanted the car that I purchased from them and they found a way for me to purchase it. I would say they went above and beyond. I am pleased. Everyone that I encountered wer purchased from them and they found a way for me to purchase it. I would say they went above and beyond. I am pleased. Everyone that I encountered were very nice. Thanks Cierra B More

Well it is now number 13 as to the vehicles I have purchased at this dealership. This dealer and it's employees continue to amaze me with their professionalism, knowledge,courtesy and pricing. As alwa purchased at this dealership. This dealer and it's employees continue to amaze me with their professionalism, knowledge,courtesy and pricing. As always my buying experience with Steve Sommers (sales) Haywood Hyman (principal) John Sensabaugh (finance) and Gardner Quaintance (GM)has been enjoyable and by far the best dealership in the city if you are looking for quality used cars added with the best buying experience in the Richmond area look no more. Once again keep up the excellent work Haywwod and the rest of the team I had mentioned above. Dennis & Barb Sobecki More

I traveled 1900 miles to view and ultimately purchase a 30K vehicle. After the vehicle was delivered, I noticed that the owners manual was missing and was subsequently advised by Gardiner Quaintance "GQ" a 30K vehicle. After the vehicle was delivered, I noticed that the owners manual was missing and was subsequently advised by Gardiner Quaintance "GQ" and Jim Systerman, that Hyman will not provide me with a 40.00 manual. Forget what you read about customer satisfaction, because I did not receive it. Update 11-7-12/ Huddy from the Hyman Bros Mazda Store stepped up to the plate and ordered me the owners manual. Still no response from GQ or Systerman. Go see Huddy for a car. He made it right. More

Very knowledgable and friendly staff. Great overall experience. No nonsense. I dealt with Ray who was very personable, timely, and knowledgable in regards to not only the car I was buying but also th experience. No nonsense. I dealt with Ray who was very personable, timely, and knowledgable in regards to not only the car I was buying but also the vehicle I traded in. Would highly recommend the West Broad Hyman Brothers to anyone looking for a new vehicle, and plan on using their service department as well based on the experience I had personally. More