Hyman Brothers Automobiles West Broad
Richmond, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Aman did not know the produict he was selling. He did not tell anything about warrenty information or tell me about the options the car had. He didn't even know that the car had a 6 disc changer in it and t tell anything about warrenty information or tell me about the options the car had. He didn't even know that the car had a 6 disc changer in it and the stereo system said it on the player. He was very friendly and polite but needs to learn more about his product before he tries to sell it. He rushed me into purchasing the car after the test drive. At my first test drive for another vehicle when I decided that the car was too expensive he tried to call and tell me that I could afford it when he had no idea about what other responsibilities I have. On the positive note, the business manger Bob was awesome, he answered all my questions and went the extra steps to make sure that I was happy and content with my purchase . He worked out several different options for me to make sure that I had the bestI could get. When I picked up my new car, the car had simply had been rinsed and not washed or detailed. The front bracket for the license plate was not on it and had to be ordered, More
Joe, Has been very helpful and conscientious. I Joe, Has been very helpful and conscientious. I could not be more pleased with his efforts. The vehicle was a little older but in super shape. Joe, Has been very helpful and conscientious. I could not be more pleased with his efforts. The vehicle was a little older but in super shape. More
We went to Hyman Brothers, and Ray, because we had a fabulous experience last year when our son bought a car from them. The staff is friendly, yet professional, and we have always found them to be hones fabulous experience last year when our son bought a car from them. The staff is friendly, yet professional, and we have always found them to be honest. Had the car checked by our mechanic, who proclaimed it "beautiful" and ready for a trip immediately. I had checked the Kelly Blue Book value for our trade-in before going to the dealership, but Hyman Brothers offered us more because there were features I couldn't list in KBB that the dealership recognized added value to the vehicle. More
Great selection, cars with low,low miles, can't beat their prices. No pressure sales. Reliable, cheap shipping. Everyone we worked with was top notch. Professional, polite, and knew their jobs very well their prices. No pressure sales. Reliable, cheap shipping. Everyone we worked with was top notch. Professional, polite, and knew their jobs very well. Overall a great experience. Would highly recommend and would buy again from them at any time. A+ all the way. More
Our experience with the guys at Hyman W. Broad Street was great! Big Tom may have seemed a little uneducated, but that was only because he had just begun working there several days before...and in fact, I w great! Big Tom may have seemed a little uneducated, but that was only because he had just begun working there several days before...and in fact, I was his very first sale! What Tom may not have known about procedures, he made up for in kindness and genuine care. John made the deal happen! His expertise in the area of financing and his willingness to go the extra mile, made the difference between driving off the lot with my old vehicle and driving off with my new one...at least new to me! We were not expecting to be able to drive my new car off the lot that same day (you can tell how long it's been since we have bought a vehicle through a dealership). These gentlemen made a somewhat stressful day a very happy one! I LOVE MY TRAVERSE!!!!! I appreciate how they worked with me and how they played a part in my huge blessing! My husband, Frank, and I both are very impressed with the quality of used cars Hyman Bros offers, and the way the Hyman folks care about their customers. More
Let me just say - these are very good people. We drove down from Alexandria after spotting several very clean low mileage vehicles on their website. What they had in stock was exactly as advertised. Ham down from Alexandria after spotting several very clean low mileage vehicles on their website. What they had in stock was exactly as advertised. Hampton McClellan helped us all the way, patiently letting us test drive, explaining features, and offering suggestions. We ultimately chose a gorgeous very low mileage Lexus. They obviously are very picky about what they put on their lot. It was a very low key, pleasant experience. We went and had lunch across the street while they brought another vehicle from their other location at my request. There was never a point where I felt as though they were trying to take advantage or misrepresent anything. They gave me a very fair trade in value on my existing vehicle, which sealed the deal for me. Once back in Alexandria I took the vehicle to the local Lexus dealership for a full check out and service. The vehicle checked out with no issues at all. I really don't see me shopping for my next vehicle anywhere else. Thank you, Hampton McClellan and Hyman Brothers! More
Steve Sommers is an absolute JOY to work with. I have purchased several vehicles from him and have been satisfied each time. He listens to my requests. Doesnt waste my time. And is very easy to deal w purchased several vehicles from him and have been satisfied each time. He listens to my requests. Doesnt waste my time. And is very easy to deal with. I have recommended a couple of people who have also purchased from him. Additionally - everyone at the store on Broad Street is always pleasant. Everyone is helpful. It is obvious that they work as a team. I work in a sales leadership position and professionally speaking - the team at this store is top notch. Steve will continue to get my business as long as i can drive! More
My wife and I first discovered Hyman Bros during our Web search for a car. We found their site to be very informative and detailed. The pictures were high quality and included everything about the car we search for a car. We found their site to be very informative and detailed. The pictures were high quality and included everything about the car we wanted to see. A call to the dealership gave us a personable informed and highly knowledgable salesman in Steve Sommers. Every question I asked, Steve answered confidently. When we stepped on the lot, we were immediately impresssed with the number of quality vehicles. The financing process was fairly quick. Their finance guy, also a Steve, was able to get us the best loan rate available! Saved us quite a bit of money in interest! During the financing process our new car was detailed and topped of with gas. I highly recommend Steve and Hyman Bros for your next car purchase. I will be checking with them when I am ready to buy my next car. Sincerely, Allen & Julie Riddle More
Overall experience was mixed at best. The vehicle that we purchased we loved, but the process was quite frustrating. We had our own financing and even with cash in hand their unwillingness to negotiate or bu purchased we loved, but the process was quite frustrating. We had our own financing and even with cash in hand their unwillingness to negotiate or budge made it painful. If it weren't for them having the exact vehicle we wanted I wouldn't have purchased from them. Their sales staff left a lot to be desired, in fact I was juggled between 3 people. More
Very nice people. I really wanted the car that I purchased from them and they found a way for me to purchase it. I would say they went above and beyond. I am pleased. Everyone that I encountered wer purchased from them and they found a way for me to purchase it. I would say they went above and beyond. I am pleased. Everyone that I encountered were very nice. Thanks Cierra B More







