Hyman Brothers Automobiles West Broad

Well it is now number 13 as to the vehicles I have purchased at this dealership. This dealer and it's employees continue to amaze me with their professionalism, knowledge,courtesy and pricing. As alwa purchased at this dealership. This dealer and it's employees continue to amaze me with their professionalism, knowledge,courtesy and pricing. As always my buying experience with Steve Sommers (sales) Haywood Hyman (principal) John Sensabaugh (finance) and Gardner Quaintance (GM)has been enjoyable and by far the best dealership in the city if you are looking for quality used cars added with the best buying experience in the Richmond area look no more. Once again keep up the excellent work Haywwod and the rest of the team I had mentioned above. Dennis & Barb Sobecki More

I traveled 1900 miles to view and ultimately purchase a 30K vehicle. After the vehicle was delivered, I noticed that the owners manual was missing and was subsequently advised by Gardiner Quaintance "GQ" a 30K vehicle. After the vehicle was delivered, I noticed that the owners manual was missing and was subsequently advised by Gardiner Quaintance "GQ" and Jim Systerman, that Hyman will not provide me with a 40.00 manual. Forget what you read about customer satisfaction, because I did not receive it. Update 11-7-12/ Huddy from the Hyman Bros Mazda Store stepped up to the plate and ordered me the owners manual. Still no response from GQ or Systerman. Go see Huddy for a car. He made it right. More

Very knowledgable and friendly staff. Great overall experience. No nonsense. I dealt with Ray who was very personable, timely, and knowledgable in regards to not only the car I was buying but also th experience. No nonsense. I dealt with Ray who was very personable, timely, and knowledgable in regards to not only the car I was buying but also the vehicle I traded in. Would highly recommend the West Broad Hyman Brothers to anyone looking for a new vehicle, and plan on using their service department as well based on the experience I had personally. More

A TOP-NOTCH, HIGH-CLASS OPERATION. TOP-QUALITY "CREAM PUFF" VEHICLES, SOLD BY A TEAM OF HONORABLE AND FRIENDLY FOLKS. LEX, GQ, HAYWOOD, JOHN, AND RALPH WORKED TOGETHER AS A VERY KNOWLEDGEABLE GROU "CREAM PUFF" VEHICLES, SOLD BY A TEAM OF HONORABLE AND FRIENDLY FOLKS. LEX, GQ, HAYWOOD, JOHN, AND RALPH WORKED TOGETHER AS A VERY KNOWLEDGEABLE GROUP TO ANSWER ALL OF MY QUESTIONS AND TO MAKE MY CAR-BUYING EXPERIENCE A "NOT-SO-BAD" ONE (AS WE ALL KNOW - NO CAR-BUYING EXPERIENCE IS REALY "GOOD");I'VE BEEN BUYING CARS FOR 50 YEARS; THIS WAS ONE OF THE BEST CAR-BUYING EXPERIENCES I'VE EVER HAD. ALTHOUGH YOU WILL PAY MORE FOR AN AUTOMOBILE AT HYMAN BROTHERS, YOU WILL BE GETTING A BETTER QUALITY USED CAR THAN AT OTHER USED CARD DEALERS WHO SELL THAT SAME CAR. I HIGHLY RECOMMEND THIS DEALERSHIP. DR. R. J. POLISKY More

Excellent customer loyalty. Steven is responsive to my needs and has a sense of urgency to overcome objections and barriers. Steven has excellent interpersonal skills, very easy to talk to and I trust hi needs and has a sense of urgency to overcome objections and barriers. Steven has excellent interpersonal skills, very easy to talk to and I trust him. More

Steve Sommers was very friendly and knowledgable. He directed me to the cars that met the criteria I had given. I never got the feeling I was just a dollar sign to someone. I felt I was given a fair de directed me to the cars that met the criteria I had given. I never got the feeling I was just a dollar sign to someone. I felt I was given a fair deal and was happy to drive away in a new SUV within a couple hours. They have an exceptional team on West Broad, from the salesmen to the finance dept. I will defiantly shop here again! More

I live in Sherman Oaks, CA, and had great hesitation in buying an almost new Audi S5 from a dealer 3000 miles away and only based on photos. But the reviews for Hyman Bros. were so good I took the chance. buying an almost new Audi S5 from a dealer 3000 miles away and only based on photos. But the reviews for Hyman Bros. were so good I took the chance. They took the car to an Audi dealer for an inspection (it is still under warranty) and rotated the tires and gave it an alignment. The shipping was just as simple; the carrier dropped the car off at my house about a week later. In sum, I wish all businesses were as truthful, caring, meticulous to detail and sincere in pleasing their customers. So if you are from out of state but see something you like, you can be sure what you see is what you will get. I highly recommend Hyman Bros. More

I was totally satisfied with my car buying experience at Hyman Brothers. I found all personnel with whom I interacted to be conscientious, forthright, honest and pleasant. I would definitely recommended t Hyman Brothers. I found all personnel with whom I interacted to be conscientious, forthright, honest and pleasant. I would definitely recommended this organization and will return there the next time I am in the market to purchase a vehicle. Of note, is the fact that I live more than an hour from this dealership. The ease with which the sales transaction and all related follow-up was handled made that distance completely inconsequential. More

Everyone was very helpful. From the start of meeting Mr. Little who showed us the F-150 truck, to the end in the finance dept with Mr.Sensibaugh. Mr. Sensibaugh was a big part in making the deal happen beca Little who showed us the F-150 truck, to the end in the finance dept with Mr.Sensibaugh. Mr. Sensibaugh was a big part in making the deal happen because he took the extra time in finding us a great finance rate which help us stay within our budget. Thank you all for the great experience and customer service. Donnie and Kim More

Ray was very friendly and personable to our family when we came to look for a car for my daughter to drive. He answered all of our questions about the car as well as giving us the pros and cons of other ca we came to look for a car for my daughter to drive. He answered all of our questions about the car as well as giving us the pros and cons of other cars on the lot. What I really liked about our experience, since you can get a car anywhere, is the way he treated my daughter. This car buying experience was supposed to teach her about researching and buying a car on a certain budget and he treated her like a like the young "adult" that she is. It was a very good car buying experience. Thanks. Truda Lee More