Hyundai City of Bay Ridge

If you want a completely unique car buying experience, go to Bay Ridge Hyundai ask for Ray Ighneim. Ray is professional, courteous, patient, knowledgeable. Yes, he is a car salesperson! The receptionist to Bay Ridge Hyundai ask for Ray Ighneim. Ray is professional, courteous, patient, knowledgeable. Yes, he is a car salesperson! The receptionists are pleasant and remember your name. The management also made a point of introducing themselves. Adam and Scott were helpful with questions and concerns I had. On my first visit to the dealership, I was greeted in the parking lot and asked if I needed help. I said yes and Ray came out to help. I told him I was browsing and not ready to sign on the dotted line. He did not pressure me to make a decision. We took a test drive. I told him when I would return if I decided to buy an Elantra. After serious research, I decided the Elantra was my car of choice. 0% financing also made my decision easy. I made an appointment with Ray, signed on the dotted line, purchased the car, signed the necessary documents with Steve, who was also a professional.and drove off the lot. Ray gave me an in depth tutorial, answered all my questions with patience and courtesy. He set up all the bells and whistles: bluelink, phone, radio, etc. I needed a refresher course, made another appointment with Ray. He patiently and with good humor gave me another tutorial. Ray Ighneim made buying a car, especially as a woman, a stress free and respectful experience. Ray exemplifies the motto of the Bay Ridge Hyundai: Transparency, Efficiency and Respect. More

I am writing regarding Daniel Feritti. He was very professional and purchasing our Genesis G90 was an incredible experience. He was excellent from the beginning of the experience to dropping the car professional and purchasing our Genesis G90 was an incredible experience. He was excellent from the beginning of the experience to dropping the car off. A wonderful salesman. More

Rude people, not recommended as the dealership .We Rude people, not recommended as the dealership . We called them , and we showed up to buy the car today. In the middle of discussion about discounts Rude people, not recommended as the dealership . We called them , and we showed up to buy the car today. In the middle of discussion about discounts etc, we were informed that someone put the deposit on that car. On Saturday we wanted to put the deposit return old car and make final agreement . They did not agree. Sales person just turned around left us on the floor . Absolutely not professional service. Sorry Hyundai . What a shame to have that kind of service. More

Sucker with a full mouth of lies. He only cares about how to squeeze the money out of the customers and doesn't give a xxxx about what they want in the end. Don't do business with this dealership. You will r to squeeze the money out of the customers and doesn't give a xxxx about what they want in the end. Don't do business with this dealership. You will regret every penny you spend here. More

I contacted this dealership via their text feature and the person of whom I was speaking with was completely rude and had an attitude. I was in the market to purchase 2 vehicles (1 new and 1 used) and ask the person of whom I was speaking with was completely rude and had an attitude. I was in the market to purchase 2 vehicles (1 new and 1 used) and asked for some kind of discount that would be worth it for me. This person asked what I was willing to pay for her to earn my business. I gave her my number and she countered with hers. Her number was close to full price on both vehicles so not much of a discount. I declined their counter and wish them happy holidays. This is when she responded with " if you do the math, its not full price but thats fine " I strongly suggest management properly trains their staff in sales. No way to do business. Very unprofessional! If you have the option to go eslewhere, I strongly suggest you do so. More

I first went to another Hyundai dealership. I was not greeted respectively and my questions not answered. My family and I left that dealership and decide to go to Bay Ridge Hyundai. As soon as we walked greeted respectively and my questions not answered. My family and I left that dealership and decide to go to Bay Ridge Hyundai. As soon as we walked in we were greeted by Rohan.Sal answered my questions/concerns as well as my other 3 family members. Raza did my finance explained in detail. I did leave Bay Ridge Hyundai Dealership with my 2020 Santa Fe.It was a smooth ride home. Thanks Sal,Raza and Rohan BR Hyundai More

Visited yesterday..From Rohan to Pietro he was the Salesman customer service friendly. They even sent as far as going to store for me I had a severe headache. My daughter picked up her car today very Salesman customer service friendly. They even sent as far as going to store for me I had a severe headache. My daughter picked up her car today very happy detailed about everything. Thank you More

Buying a new car can be a great experience! The team at Hundai Bay Ridge were amazing. LuLu and Neil were exceptionally knowledgeable, friendly, patient and helpful. I left with a beautiful Tu The team at Hundai Bay Ridge were amazing. LuLu and Neil were exceptionally knowledgeable, friendly, patient and helpful. I left with a beautiful Tucson and couldn't be happier. More

Horrible! Went to look at a car and couldn’t settle on a price, got a call a few days later and we agreed on a price and we said we would take it. Was told the car was going to service and they would call price, got a call a few days later and we agreed on a price and we said we would take it. Was told the car was going to service and they would call as soon as it’s out so we could come down, we got the call that the car sold to someone else while it was in service. I would not recommend this dealership to anyone and now I know why most of the reviews are just like my experience. STAY AWAY! More