Back

Hyundai Warner Robins

Warner Robins, GA

3.7
418 Reviews
ALM Hyundai Warner Robins is proud to represent the Hyundai brand and the ALM family of automotive dealerships serving Warner Robins, Perry, and Macon, as well as savvy car buyers from across Georgia. Our promise to every customer is to provide complete attention to their needs, ensuring they leave our full-service dealership with the new or used vehicle that best meets their needs and budget. Or if you are looking for the highest-quality automotive service, our certified technicians are here to deliver the care and routine maintenance needed to ensure the longevity, safety, and value of your new Hyundai and all your other vehicles.
Contact Dealership

650 Russell Pkwy

Warner Robins, GA

31088

Directions

By Type

Showing 418 reviews

December 11, 2021

Worst experienece ever buying a car. Bought a 2016 Hyundai Tucson feom Jeremy Koone and within bot even a year, the car’s engine is completely gone. We were told it may be covered, but now we are out More

by nicpressley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kerde Evans
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terrance Fannin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McIntyre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Scinto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2021 -

Hyundai Warner Robins responded

Nic, Please know that I take your feedback very seriously, and I would appreciate the opportunity to speak with you to address all your concerns regarding your recent sales experience. Will you please reach out to me at a time that is convenient for you to discuss your situation further? I appreciate your time and look forward to speaking with you. Best Regards, Greg Clark General Manager gclark@fivestaronline.net

September 10, 2021

The service time was quicker than I expected. The Service Manager is friendly, courteous and greets you with a a smile. He has a great personality. More

by A Wyche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin Robinson
Sep 10, 2021 -

Hyundai Warner Robins responded

Thanks so much for recommending Five Star Hyundai Warner Robins. We are pleased to learn that you enjoyed your experience here!

August 27, 2021

Straight forward deal. No hidden cost and knowledgeable salesman. Pressure free environment and the dealership tries to understand your car needs and doesn't try to sell you what they want to sell. Very More

by stephenscorsome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby (don't remember his last name)
Aug 27, 2021 -

Hyundai Warner Robins responded

Hi Stephen, thanks so much for the positive review! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congratulations on your new vehicle, and should you ever have any questions, please don't hesitate to ask.

August 25, 2021

The technicians were friendly and answered all my questions. The service was speedy and they were quick to let me know when my car was ready. I was curious about the new Santa Cruz and the technician More

by angel.ortiz2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarad
Aug 26, 2021 -

Hyundai Warner Robins responded

Angel, your review made us smile. We love hearing that our employees, such as Jared, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Five Star Hyundai Warner Robins, we will be sure to keep up our timely services and courteousness.

August 09, 2021

Service Department is great. Alvin is there to make sure you are happy with your service. You are greeted when you arrive. They are ready to get started on your car. I was there for a recall. The part they More

by Candie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin, Service Manager
Aug 10, 2021 -

Hyundai Warner Robins responded

Hi, Candie! Five Star Hyundai Warner Robins thanks you for the 5-stars and the feedback. The team is glad you were satisfied with your experience. We look forward to future visits.

Aug 12, 2021 -

Candie responded

your welcome

August 06, 2021

My Saleman Toby Bircheat did an excellent job with his part. The issue I see is with your process being a bit drawn out from the time that the buyer decides to by to your financial guy picking up the ball More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Bircheat
Aug 10, 2021 -

Hyundai Warner Robins responded

My Saleman Toby Bircheat did an excellent job with his part. The issue I see is with your process being a bit drawn out from the time that the buyer decides to by to your financial guy picking up the ball 2.5hours is not something anyone wants, fix your touch time issue and you team will sell even more. Love the car so far.

Aug 10, 2021 -

Chris responded

Not sure what your question is

July 21, 2021

Great customer service. My vehicle didn’t take long to service and was very impressed with the wait time. Thanks to the service department team. More

by Keith M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N:A
Jul 21, 2021 -

Hyundai Warner Robins responded

Hi Keith, Thank you for telling us about your great customer service experience. It pleases us to know that our team were able to work with you in a timely manner. Thank you for choosing Five Star Hyundai Warner Robins and we hope to continue to assist with all of your future automotive needs.

July 20, 2021

I enjoy the service each time I visit ,Th service team is very good they let you know what’s going on with your vehicle. More

by wanda.burch
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 21, 2021 -

Hyundai Warner Robins responded

Thank you for the 5-stars and kind words, Wanda. The team at Five Star Hyundai Warner Robins is glad your service experiences are always enjoyable.

July 11, 2021

Have been a customer of this dealer for at least ten years with multiple vehicle purchases. Service and support have always been great. I would highly recommend this dealer in both sales and service. More

by H Woodard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin Robinson
Jul 12, 2021 -

Hyundai Warner Robins responded

Thank you for the five stars! Five Star Hyundai Warner Robins truly appreciates your loyal business and your positive feedback!

July 10, 2021

Very professional told what was done to the car and followed up regarding the work performed. Everyone was extremely friendly and helpful during the whole experience More

by cynthiatoliver41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerde Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrance Fannin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Scinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2021 -

Hyundai Warner Robins responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department, and we hope that you will continue to choose us at Five Star Hyundai Warner Robins!

...
5
...