Hyundai of Asheville

Anticipated much better Sales/service I anticipated much better sales and service based on their reputation. We agreed on a purchase (placed a deposit) provided my mechanic did not find a I anticipated much better sales and service based on their reputation. We agreed on a purchase (placed a deposit) provided my mechanic did not find any defects and they were able to clean up/recondition as promised. My mechanic found the airbag system inoperative and the complete spare tire system missing, mounting bracket & all, plus there were some minor body repairs. They had purchased this auto at the auto auction. When these needs were noted to the salesman, he said that they would be taken care of. Over the course of FIVE weeks a different salesman would intermittently call me or I called him on the progress. Finally, It was ready, I was assured that all of the repairs were complete, I could come pick it up. Yes, the repairs were completed! When we arrived, the body repairs were made, the airbag light no longer stayed on, but they had to try to find a spare tire and the convertible top lock down wasn't repaired. Two significant items that we discussed on numerous occasions during the five weeks. I requested and received the return of my deposit. A round trip to the dealership was 80 miles. More

Used car Inquiry Well..first of all, they should have told me the asking price for the car I was interested in...this would have made things run smoother. What really Well..first of all, they should have told me the asking price for the car I was interested in...this would have made things run smoother. What really annoyed me was that they often left me sitting while they conferred with other sales persons.... Seemed I watched them talking, talking (Ryan Nazionale)..and it seemed that it was not about my inquiry. Very poor attention to the customer. Mr. Whitmire was very nice and cordial..but I didn't get a feeling of good customer service from the dealership as a whole.. More

Sales Representative The service we received from Jacob Hoover was outstanding. Frome the time I received my first call from Jacob until after the sale and pick up of our The service we received from Jacob Hoover was outstanding. Frome the time I received my first call from Jacob until after the sale and pick up of our two vehicles, I couldn't ask for better professionalism and attention to detail. More

Best deal around ! Great experience working with Matt Lawson and Robert Braswell. I found the vehicle on the internet and was given an awesome price; better than any oth Great experience working with Matt Lawson and Robert Braswell. I found the vehicle on the internet and was given an awesome price; better than any others I'd found. Quick and easy financing. Overall, an excellent transaction. I would highly recommend Hyundai of Asheville for anyone looking for great deals and great service, and not just for Hyundais! More

Great Service and Helpful Sales Person Just bought a Hyundai Elantra SE. Justin Primm was my sales person. He was very helpful, worked with me on the price, and the exact car I wanted. K Just bought a Hyundai Elantra SE. Justin Primm was my sales person. He was very helpful, worked with me on the price, and the exact car I wanted. Knowledgeable and helpful. Other employees also very friendly and welcoming. Would recommend this dealership. Sybil A More

Great Customer Service! Amazing customer service! The staff were patient with all of our questions and addressed all of our concerns. They worked with us in providing us the Amazing customer service! The staff were patient with all of our questions and addressed all of our concerns. They worked with us in providing us the best deal out there and making sure that it was possible for me to buy this car. I was impressed with how fast and efficient they were with the whole process. From the moment we looked at the car to driving it off the lot, it was a pleasant experience for a first car purchase! Thank you, Hyundai of Asheville! More

easy new car purchase experience ever I've bought many cars in my life and am a disabled gulf war vet and this has been the best experience I have had anywhere! these folks were honest and I've bought many cars in my life and am a disabled gulf war vet and this has been the best experience I have had anywhere! these folks were honest and courteous as well as respectful and very prompt. They kept me informed in every step of the "deal" and numbers crunching and went to in creditable lengths to make sure I did not have to settle for anything less than EVERYTHING that I really wanted in my new SanteFe Sport Turbo Canyon Cooper color. It was so hard to find they went all the way to Ohio to get me one of four in the whole country and still gave me a GREAT price on it!!! I can just sat these folks especially Jacob Hoover and the management team are great folks and now good friends!!! More

Above and beyond Jacob was hands down the best person I dealt with in my 200 mile search radius for a car... I highly recommend him for a new car purchase! Jacob was hands down the best person I dealt with in my 200 mile search radius for a car... I highly recommend him for a new car purchase! More

No Pressure Buying Justin was very helpful. He took time to ask me what my needs were and presented me with options. I really appreciated his patience while I took my ti Justin was very helpful. He took time to ask me what my needs were and presented me with options. I really appreciated his patience while I took my time to make a decision. Thanks for a great experience! More

Great Service Sales was friendly and up-front. They were very willing to work with me and did their best to make the price reasonable. Felt they really cared abou Sales was friendly and up-front. They were very willing to work with me and did their best to make the price reasonable. Felt they really cared about getting me the particular car I had in mind and establishing a maintenance relationship with the car. More