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Hyundai of Columbia - Service Center

Columbia, TN

4.9
48 Reviews

48 Reviews of Hyundai of Columbia - Service Center

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May 17, 2024

I love the customer service at this dealership service center. They keep customers informed, clean and amazing waiting area, and they make sure they listen and resolve issues. I highly recommend! I dri More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catie Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Best experience at a Car Dealership. Caitie was very pleasant and helpful. Wish I had bought my car there. More

by Jackparker1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catie Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024

I was very pleased with Houston and his kindness and explained what my Kona needed .They treated me with respect and done exactly what asked them to do. I hope to keep my business with these awsome peop More

by russell.lg54
Recommend Dealer
Yes
Employees Worked With
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Mitchel and
May 01, 2024

Friendly, helpful staff. Clean facility. Good inventory. Fair pricing. Detail does a good job. Thanks More

by Racheal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

This is a great service facility for any make! Go see Catie Gentry, Service Advisor! She will take very good care of you! More

by benjiegentry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catie Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

They really treat you like a rock star. They listen to what you have to say and they're very clear on their communication. And the amenities are fabulous More

by ErnestRuger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Anders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catie Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
April 18, 2024

The customer service here is outstanding. I was driving through the country when my tire decided to not hold air. They took me without an appt, squeezed me in, repaired my tire all for free w More

by jmbleyle
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Hyundai of Columbia responded

We truly appreciate your detailed review. Knowing we left a memorable impression during your tire repair experience is what drives our team at Hyundai of Columbia daily. We'll also take on board the feedback about name introductions- thanks for that tip!

April 17, 2024

Thank you for prompt servicing of my Elantra! I appreciate the concerns provided and the good business that I received! More

by dsaxton02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Hyundai of Columbia responded

We're glad to hear that you valued swift service for your Elantra. Your positive experience reflects the efforts of Hyundai of Columbia—Thank you for sharing.

April 11, 2024

Communication was excellent, and my issue was finally resolved! I wish I had taken my car here the first time it malfunctioned rather than taking it to the Hyundai dealership nearest me. I will trust Hyu More

by Robin M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Byrd and Houston were amazing to work with!
Apr 19, 2024 -

Hyundai of Columbia responded

We appreciate your trust in Hyundai of Columbia. It’s a pleasure to know that our communication and issue resolution services are noted. We're ready to help with any future car repair needs you have.

April 05, 2024

Started my appointment on time and completed in a timely manner and totally satisfied with everything! More

by Mutley7035Mark
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Dinoia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Hyundai of Columbia responded

Thank you for taking the time to leave this fantastic review. We are delighted to learn about the satisfactory and timely experience you had with our Service Team. Please let us know if you have any additional questions or concerns, and thank you for choosing Hyundai of Columbia.

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