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Hyundai of Cool Springs
Franklin, TN
1,459 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,459 reviews
August 26, 2015
Wonderful & pleasant! Excellent experience. Oscar Benevenides went above and beyond to explain the advantages of Hyundai ownership. We were skeptical at first but left feel Excellent experience. Oscar Benevenides went above and beyond to explain the advantages of Hyundai ownership. We were skeptical at first but left feeling satisfied that we made the right choice. More
by NSAROLA0
Verified CustomerEmployees Worked With
Oscar Benavides
August 24, 2015
Now This is What a Car Dealer/Repair Facility Should Be! After having a long, drawn out bad experience at the Hyundai dealer in downtown Nashville, the Hyundai regional specialist who reviewed our case sent After having a long, drawn out bad experience at the Hyundai dealer in downtown Nashville, the Hyundai regional specialist who reviewed our case sent us to Cool Springs so that they could go over our car and make sure things were okay. The people here were courteous, knowledgeable, HONEST, and extremely helpful. We returned to Cool Springs after getting what looked like a serious gouge in a tire. We also asked them about the condition of the rest of the tires, since we had a long trip coming up. A less than scrupulous dealer could have easily talked us into new tires, but the Cool Springs team not only told us that we had a good several thousand more miles on our existing tires, but he patched the damaged tire when he could have easily told us it was past repair. The charges were fair, and he also gave us a good price on the key to the wheel lock, which we needed. I highly recommend Cool Springs Hyundai. More
by Live&Learn
August 20, 2015
August 2015 purchase. Open and friendly. Easy to talk to. No real pressure (other than what you pressure yourself with). This part should not have a minimum word length. Open and friendly. Easy to talk to. No real pressure (other than what you pressure yourself with). This part should not have a minimum word length. More
by REGINALD.SMITH5
August 19, 2015
Great experience, I would definitely recommend this dealership ro someone else. Car was ready to go when I got there, was in and out in a timely manner. experience, I would definitely recommend this dealership ro someone else. Car was ready to go when I got there, was in and out in a timely manner. More
by MOOME2005
Employees Worked With
Oscar Benavides
August 18, 2015
I would recommend to others looking to purchase a vehicle and/or trade an old vehicle. Courteous staff and willing to assist and meet your needs. to others looking to purchase a vehicle and/or trade an old vehicle. Courteous staff and willing to assist and meet your needs. More
by JACQUE403
August 11, 2015
It was a good experience & I'm glad it was not drawn out. Mr. Benavides was very helpful and professional and explained the features of the car which I really needed to know. He was training a young man who d Mr. Benavides was very helpful and professional and explained the features of the car which I really needed to know. He was training a young man who did a great job in answering my questions. More
by LILYCLEVELAND777
Employees Worked With
There was a young Afro American in training that was also very professional & helpful , Oscar Benavides
August 11, 2015
My Fifth Hyundai Sonata I was very satisfied how the salesperson treated me - He let me choose the car I wanted and didn't try to sell me a more expensive model - Also the se I was very satisfied how the salesperson treated me - He let me choose the car I wanted and didn't try to sell me a more expensive model - Also the service person I was introduced to was very polite. More
by CPETYAK
August 10, 2015
Bought 3 cars and still treated without respect Bought 3 cars, 2 Hyundais and 1 Ford from this dealer. The Ford had problems as soon as it was driven off the lot - brought it to the service dept tw Bought 3 cars, 2 Hyundais and 1 Ford from this dealer. The Ford had problems as soon as it was driven off the lot - brought it to the service dept twice and was told it was "bad gas and would work itself out". Finally took it to my Firestone dealer who said it was the transmission. After several attempts to get service, they transferred the car to a Ford dealer - faulty clutch on the transmission - a safety issue. Ford ordered the part and now the car has to be in service for 4 days. After making at least 10 phone calls to both dealers for a loaner vehicle (which we were promised), no one will take responsibility for the problem. I spoke with ERIC in SERVICE at HYUNDAI many, many times, and he absolutely refuses to help. So now my car, which was faulty at purchase, although they refused to acknowledge that fact, has to be in the shop for another 4 days and no one will provide a loaner or rental vehicle so that I can get back and forth to work. DO NOT EXPECT HELP FROM THE HYUNDAI SERVICE DEPARTMENT More
by ANTIHYUNDAISERVICE
August 07, 2015
Trading our old Sonata for a new one from. The moment we arrived at the Dealer Oscar was helpful and very supportive. He explained all the features and found the right Sonata for me. I from. The moment we arrived at the Dealer Oscar was helpful and very supportive. He explained all the features and found the right Sonata for me. I could not have asked for a better experience. I would recommend Oscar in particular and the Dealer as well. First rate experience. Thank you Oscar ! More
by Sonatakiki1945
Employees Worked With
Oscar Benavides
August 06, 2015
First new car ever Quality and affordable is a win win!We are proud of this USA made car. The buying experience was professional and informative and efficient. Thank yo Quality and affordable is a win win!We are proud of this USA made car. The buying experience was professional and informative and efficient. Thank you More
by DANIELCHERYL50
