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Hyundai of Cool Springs
Franklin, TN
1,427 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 1,427 reviews
March 26, 2012
This was one of the best and easiest transactions I have ever had!! Karen was low key and not pushy. This dealership offered me a fair price on my car and that made it wast to come to an agreement. I have a ever had!! Karen was low key and not pushy. This dealership offered me a fair price on my car and that made it wast to come to an agreement. I have already recommended this dealership and Karen. More
by Heidiwelch
Employees Worked With
Karen dosion
Helpful March 21, 2012
My husband and I had a wonderful experience working with sales representative Tim Gregory. He was willing to go the extra mile to give us what we needed on our trade in so that we could get the car we desi sales representative Tim Gregory. He was willing to go the extra mile to give us what we needed on our trade in so that we could get the car we desired. When our lease is up we will definitely go back to Hyundai of Cool Springs and hopefully get to work with Tim once again. Sincerely, Cindy Search More
by Cindy822
Employees Worked With
Tim Gregory
March 12, 2012
My experience with the Cool Springs dealership was outstanging, i have never had a sales agent actually work with me the way that Karen did, not only did she LISTEN to what i wanted she went well out outstanging, i have never had a sales agent actually work with me the way that Karen did, not only did she LISTEN to what i wanted she went well out her way to make sure i got the correct vehicle for me and in the right price range. I was also involved with Mark the GM, Sam the finance and they too were amazing at aiding Karen in her quest for providing the best car sales experience of my life.. Well done Cool Springs i will be reccommending them to anyone the i know that is looking for a new car. More
by jason57aus
Employees Worked With
Karen Dorion
March 09, 2012
Very professional staff. I requested to put the car on the lift to look for any damage because CarFax reported it had been wrecked but didn't describe damage. They gladly accommodated me and everything w the lift to look for any damage because CarFax reported it had been wrecked but didn't describe damage. They gladly accommodated me and everything with the car was fantastic. More
by dunlaptb
Employees Worked With
Karen
March 05, 2012
Enjoyed the experience! I am coming out of a 2000 Jaguar which I have been VERY hesitant to give up. However your cars were lovely, the sales people very friendly and accommodating. This will be our first which I have been VERY hesitant to give up. However your cars were lovely, the sales people very friendly and accommodating. This will be our first Hyundai; but we have been closely tracking ConsumerReports before buying our new car. Your rating in their April 2012 magazine was impressive. More
by parco
Employees Worked With
Jim Burrough
February 29, 2012
Had good expereince with Tim Gregory and Mark in Finance. Waiting on last dealer installed accessory. Matt Rogers in Service has been good to work with. Waiting on last dealer installed accessory. Matt Rogers in Service has been good to work with. More
by yardbird
Employees Worked With
Tim Gregory
February 22, 2012
What a great car-buying experience! They were busy, but took the time to answer my questions, and made a great deal. I'd recommend them to anyone! took the time to answer my questions, and made a great deal. I'd recommend them to anyone! More
by KROBERT
Employees Worked With
Mitchie
