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Hyundai of Cool Springs
Franklin, TN
1,458 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,458 reviews
November 07, 2022
Rahsaan was a great salesman which made it very easy to work together on our trade in. He went above and beyond to get my family the car we wanted for a fair price. My family and I highly recommend working work together on our trade in. He went above and beyond to get my family the car we wanted for a fair price. My family and I highly recommend working with him and Hyundai of Cool Springs. More
by jsmall0342
Employees Worked With
Brandon Alexander, Rahsaan Robinson
November 07, 2022
I don’t have a big enough vocabulary to explain what an amazing experience I had buying a car here. Jay is above and beyond the best person to deal with because he is so kind, yet so genuine. We have pu amazing experience I had buying a car here. Jay is above and beyond the best person to deal with because he is so kind, yet so genuine. We have purchased many cars in our past and had terrible experiences and usually is combative. This felt easy. Ask for Jay, he deserves all your business and support. I’ll also say Haj was part of our sale and was also great! The financing with Mike was an excellent experience. He was patient, kind and also felt very genuine. I needed to come back a week later for something and even though the sale was over, I was still met with kindness and enthusiasm. I even popped into the service center for a moment and everyone had a smile and jumped at the chance to help me. I didn’t know a car buying experience could be like this. They are also the Hyundai of Cool Springs so they have customers for life so far. Thank you all! More
by BondGirl007
Employees Worked With
Jay, Mark Salvino
November 07, 2022
I highly recommend anyone looking to buy a vehicle to check out Hyundai of Cool Springs! When you do be sure to ask for Rahsaan so he can take as good of care of you as he did us! Had a wonderful experie check out Hyundai of Cool Springs! When you do be sure to ask for Rahsaan so he can take as good of care of you as he did us! Had a wonderful experience and will use them again when the time comes! More
by Caleb George
Employees Worked With
Chad Haggard, Haj Ebrahem, Rahsaan Robinson
November 05, 2022
Miss Knechtel treated us great from the first phone call. She went out of her way to answer questions and looking on the car lots to find our car. She treated us like family and I can't say enough great thi She went out of her way to answer questions and looking on the car lots to find our car. She treated us like family and I can't say enough great things about her. She and Haj worked so well together. I will definitely recommend these two!! More
by cathymikesexton
Employees Worked With
Haj Ebrahem, Sandy Knechtel
November 04, 2022
I've had a remarkable experience with Sandy Knechtel - her positive attitude and follow-up through the purchase and service experience is exemplary. Looking to purchase yet another Genesis vehicle from t her positive attitude and follow-up through the purchase and service experience is exemplary. Looking to purchase yet another Genesis vehicle from this dealership in 2023. More
by glennr01
Employees Worked With
Sandy Knechtel, Nick Taylor
November 03, 2022
Sonny was so incredibly helpful! He made the buying process super easy! Grateful for the help experience! He made the buying process super easy! Grateful for the help experience! More
by kebelk92
Employees Worked With
November 01, 2022
Mr. Farmer is an excellent asset to this dealership and made my car buying experience wonderful! made my car buying experience wonderful! More
by Daniel.davis0822
Employees Worked With
Other Employees :
Zack Tilley, Haj Ebrahem, Brandon Alexander
October 31, 2022
Sonny worked hard to help me get the vehicle I wanted to get. Really enjoying the new vehicle. get. Really enjoying the new vehicle. More
by Zoolander83
October 23, 2022
We had been looking everywhere for a GV70 for quite some time and had become very frustrated before finding Joe Macke. He ordered us a car and we were surprised at how fast it got there. Joe was so easy to time and had become very frustrated before finding Joe Macke. He ordered us a car and we were surprised at how fast it got there. Joe was so easy to work with and followed through with everything he had told us. We were more than satisfied with him and the dealership (Chad is also a great finance guy!) We plan on dealing with Joe and this dealership in the future! All car buying should be so painless. Thanks again Joe for taking great care of us - we appreciate you! More
by todd.hagan
Employees Worked With
Joe Macke
October 18, 2022
Joe Macke is the BEST! He went over the top to help me with my purchase. He’s your guy! I appreciate you!! He went over the top to help me with my purchase. He’s your guy! I appreciate you!! More
by 16lakehaven
