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Hyundai of Cool Springs
Franklin, TN
1,458 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,458 reviews
October 17, 2022
From the beginning to the end of this process, Sonny has been very pleasant and most helpful. He kept in contact with me through every step and every change. He is professional and kind and genuine. I def been very pleasant and most helpful. He kept in contact with me through every step and every change. He is professional and kind and genuine. I definitely will recommend him to friends and family. More
by sophiaelisabeth
Employees Worked With
October 17, 2022
Buying a car has not not been a very fun experience filled with constant disappointment, low inventory and cocky salespeople slinging inflated prices with impunity. Hyundai of Cool Springs on the filled with constant disappointment, low inventory and cocky salespeople slinging inflated prices with impunity. Hyundai of Cool Springs on the other hand was a paradigm shift full of friendly associates and a Dealership so cozy you wanted to hang around and enjoy yourself there. What a blessing it was to deal with Sandy and Joe. This was by far the best car buying experience of my life. I would not hesitate to tell my friends how amazing my experience was and that they should highly consider Hyundai of Cool Springs. Thanks for your caring attention and professionalism. More
by Kellydeeking
Employees Worked With
Chad Haggard, Sandy Knechtel, Joe Macke
October 16, 2022
This was my first time buying a car without a parent or knowing the salesperson. It was like Joe and Sandy were my family and they made sure I got what I wanted and at the best price. Was probably the mos knowing the salesperson. It was like Joe and Sandy were my family and they made sure I got what I wanted and at the best price. Was probably the most comfortable experience to buying a car I could ask for. Joe was always responsive even on his days off. This is the place I'll go to buy my next car and send anyone who asks. 10/10, would recommend Joe M! More
by Angela Ainslie
Employees Worked With
Sandy Knechtel, Joe Macke
October 15, 2022
Everyone here is so friendly and helpful. Craig helped me from the very beginning to find my perfect car as a first time (new car) buyer. He made my experience awesome and I’m so happy with m Craig helped me from the very beginning to find my perfect car as a first time (new car) buyer. He made my experience awesome and I’m so happy with my Elantra!! I felt very supported every step of the way. Thanks Craig and Hyundai of Cool Springs! More
by kmaier1029
Employees Worked With
Chad, Craig Francis
October 15, 2022
Great experience- everyone was professional and friendly- Joe Macke was an extraordinary salesman and he gave us the attention we needed to confirm we wanted to work with Genesis of Cool Springs Joe Macke was an extraordinary salesman and he gave us the attention we needed to confirm we wanted to work with Genesis of Cool Springs More
by Trishholliday
October 14, 2022
Excellent to work with. Felt no pressure and well supported throughout the purchase process. Brandon , manager and Chad finance were also great to work with Felt no pressure and well supported throughout the purchase process. Brandon , manager and Chad finance were also great to work with More
by Rnteach2003
October 14, 2022
Great people, peyton is a awesome person! He took the time to answer all my questions. He went the extra mile with customer service! He took the time to answer all my questions. He went the extra mile with customer service! More
by Chefwhipple957
October 13, 2022
Excellant customer service. I was very pleased with all aspects of my visit. My salesman Joe Macke was the best! He kept in touch with me and let me know when the car was delive I was very pleased with all aspects of my visit. My salesman Joe Macke was the best! He kept in touch with me and let me know when the car was delivered and would be ready to see and purchase. He made the whole experience pleasant and easy. Love my G70 and salesman! More
by garmingsd911
Employees Worked With
Joe Macke
October 08, 2022
I have purchased three vehicles from this dealer, and I look forward to doing more business with them in the future. They always take care of me and they are easy to work with! look forward to doing more business with them in the future. They always take care of me and they are easy to work with! More
by Chris
Employees Worked With
Drew Lytle
