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Hyundai of Cool Springs
Franklin, TN
1,458 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,458 reviews
July 01, 2023
He was very helpful and very easy to talk to! He got us exactly what we were looking for. He got us exactly what we were looking for. More
by Beccadd199816
Employees Worked With
June 30, 2023
Very satisfied with all phases of my recent purchase from Cool Springs Hyundai. All the staff, and especially Sonny, did a great job. He made sure my new purchase went smoothly, had the vehicle in spotless c Cool Springs Hyundai. All the staff, and especially Sonny, did a great job. He made sure my new purchase went smoothly, had the vehicle in spotless condition, and explained all the features thoroughly. I would highly recommend Sonny to anyone looking to purchase! More
by JerryWOwens52
June 27, 2023
We had a great experience with Sonny and all of the staff. Very happy with the attention paid to our needs and questions! staff. Very happy with the attention paid to our needs and questions! More
by DMT
June 20, 2023
They worked to find the perfect vehicle for our needs in a desired color and interior. a desired color and interior. More
by jamieicaskey
Employees Worked With
June 15, 2023
The service center was very professional and helpful. My advisor, Forrest, kept me updated the whole time my vehicle was in service, answered all my questions, and was generally just very nice. My car wa My advisor, Forrest, kept me updated the whole time my vehicle was in service, answered all my questions, and was generally just very nice. My car was towed in from another dealership who had it in their lot for 3 weeks even with an appt. Cool Springs got me in and my vehicle serviced in 2 business days. This dealership has earned customers for life. More
by SMichele
Employees Worked With
Forrest Lima, Nick Taylor
June 13, 2023
Very professional and helpful people, did not feel pressured into purchasing anything and they worked to get a very reasonable interest rate. pressured into purchasing anything and they worked to get a very reasonable interest rate. More
by runnerdude556
Employees Worked With
Other Employees :
Elite was also very helpful although not listed here., Carl Helm
June 08, 2023
Great customer service. Friendly service. Good selection. Was easy to work with everyone. Looking forward to future business. Friendly service. Good selection. Was easy to work with everyone. Looking forward to future business. More
by ninajac4
Employees Worked With
June 06, 2023
I have bought 5 Hyundais since 2018, 4 from this dealer. Recently, the motor on my Santa Fe, failed unexpectedly. I take care of my cars with regular maintenance. The Dealer explained that though there are Recently, the motor on my Santa Fe, failed unexpectedly. I take care of my cars with regular maintenance. The Dealer explained that though there are known issues with this motor, there is no recall and nothing they could do. When I asked Carl (manager) to stand behind the car that they sold me, he said “I don’t make the cars, I just sell them!” I will never buy another Hyundai. I would have thought that the dealer would have worked hard to support a loyal customer! I am wrong- this loyalty was very one sided and unfortunately, I was on the loosing side!!! More
by Jen B
Employees Worked With
Carl Helm, Nick Taylor
June 05, 2023
Sonny was thorough, patient, and friendly throughout my car buying experience. He was very accommodating as well! I will be recommending him to all of my friends. He worked hard for me and that is very muc car buying experience. He was very accommodating as well! I will be recommending him to all of my friends. He worked hard for me and that is very much appreciated. The experience was much more personal than all of the other dealerships i visited. More
by chris.h.michael
June 05, 2023
I received excellent service from my sales representative and the entire team at Hyundai of Cool Springs. I would recommend them to my family and friends! and the entire team at Hyundai of Cool Springs. I would recommend them to my family and friends! More
by L Smith
Employees Worked With
