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Hyundai of Cool Springs
Franklin, TN
1,458 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,458 reviews
April 26, 2023
Staff was very friendly and Sonny was very helpful with getting my car. I really recommend this dealership getting my car. I really recommend this dealership More
by wes2475
Employees Worked With
April 22, 2023
Sonny was very helpful and hilarious throughout the entire process. He made the experience worth the wait and was also easy to talk to. entire process. He made the experience worth the wait and was also easy to talk to. More
by Jason
April 20, 2023
Car been at service dept several times for same issue and will not fix states has steps has to go through before repairing. I guess it's ok for car to shut down on interstate 4,different times and nearly cau will not fix states has steps has to go through before repairing. I guess it's ok for car to shut down on interstate 4,different times and nearly causing a fatality but that's to protect the engine. Well fix the engine. Very poor service. Will never buy another Hyundai especially from there. More
by Lynn
Employees Worked With
Forrest
April 20, 2023
I was promptly greeted by Sonny Farmer shortly after we entered the dealer ship. We were shown several of the model car we were interested in. He was very helpful through the entire process as was the sale entered the dealer ship. We were shown several of the model car we were interested in. He was very helpful through the entire process as was the sales manager. Everyone at the dealership was very friendly. The dealership was clean and well maintained. More
by smfrktn44
April 13, 2023
Salesman Jay was condescending and rude to say the least. I contacted back the manager at her request and was never responded to. Decided to take my business elsewhere, would not recommend this dealership to I contacted back the manager at her request and was never responded to. Decided to take my business elsewhere, would not recommend this dealership to anyone. More
by Jared
Employees Worked With
Jay is sales department , Sandy Knechtel
April 11, 2023
The people are very nice and cordial. My salesman Sonny was exceptionally nice and knowledgeable. My salesman Sonny was exceptionally nice and knowledgeable. More
by Sanisamon
Employees Worked With
April 11, 2023
Sonny was great! !! I totaled my car last week and knew what car I wanted! Sonny helped with everything and gave such great advice!! Will definitely be back! !! I totaled my car last week and knew what car I wanted! Sonny helped with everything and gave such great advice!! Will definitely be back! More
by Shelby
Employees Worked With
April 03, 2023
I had exceptionally fantastic service from everyone who helped me today at Hyundai, thank you. helped me today at Hyundai, thank you. More
by Cameron Wight
