
Hyundai of Cool Springs
Franklin, TN
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1,445 Reviews of Hyundai of Cool Springs
Best Car Purchase Experience Hyundai of Cool Springs offers a professional and pleasant car buying experience coupled with fair pricing and full disclosure. I never felt pressur Hyundai of Cool Springs offers a professional and pleasant car buying experience coupled with fair pricing and full disclosure. I never felt pressured or manipulated. All information was readily available; all questions were promptly and thoroughly answered. A co-worker of mine has purchased cars from Hyundai of Cool Springs as well and feels the same way. I look forward to a long term relationship with Hyundai of Cool Springs for service and future purchases. More
Detailing Your detailing and vehicle preparation practices need to be reviewed. On a brand new vehicle no details can be missed no matter how small. Vehicles re Your detailing and vehicle preparation practices need to be reviewed. On a brand new vehicle no details can be missed no matter how small. Vehicles represent a major investment for families today. More
Sonata I enjoyed working with Thomas to purchase my new vehicle. The dealership was well staffed on a Saturday afternoon and everyone was very helpful and w I enjoyed working with Thomas to purchase my new vehicle. The dealership was well staffed on a Saturday afternoon and everyone was very helpful and willing to understand our needs and get us the vehicle we wanted even though it did not come from their lot. More
SUPER Friendly! I'm from a small town and I am used to dealers I have known for years and years. I walked right in and got the same feeling plus ALOT bigger inventory I'm from a small town and I am used to dealers I have known for years and years. I walked right in and got the same feeling plus ALOT bigger inventory to choose from ! More
New vehicle It was good experience. The dealer was good . Specially the manager was very prompt about getting things done on timely manner when I had to come seco It was good experience. The dealer was good . Specially the manager was very prompt about getting things done on timely manner when I had to come second time for scratch touch up.Very appreciated. More
BUYING CAR I came to buy a car and finish buying 2 I think Oscar is or excellent seller and great person. Good price, good service.Highly recommend to someone. I came to buy a car and finish buying 2 I think Oscar is or excellent seller and great person. Good price, good service.Highly recommend to someone. More
BUYING A NEW ELANTRA I came in for an oil change for my husband's car and left buying a new car. I was going to make a purchase later on, but decided to look around some. I came in for an oil change for my husband's car and left buying a new car. I was going to make a purchase later on, but decided to look around some. Oscar saw us and began to show us some of the models that we were interested in. Both my husband and myself test drove an Elantra and liked the way it handled. We came back a couple of days later and closed the deal. Oscar set up my bluetooth and showed me how to navigate some of the new features, not found in my other one. Great service and hopefully this will be another great car. More
Thank you! This dealership was awesome and it was not overwhelming and cared truly about customer service! Thank you for helping me to choose the right car and m This dealership was awesome and it was not overwhelming and cared truly about customer service! Thank you for helping me to choose the right car and make sure I am happy even after the purchase has been done and completed! Thank you! More
Friendly Service on Oil Change and Check-up A few days ago, we made a reservation to have our car serviced at my favorite service department. We pulled in on time and they got right to it. I ind A few days ago, we made a reservation to have our car serviced at my favorite service department. We pulled in on time and they got right to it. I indicated that we were going to be making a couple of trips and that I would appreciate checking everything out. As usual, they not only provided great service, but they washed and vacuumed the car. We were offered a ride to the nearby mall, but we looked and will probably trade in my wife's Hyundai for another one. They take good care of me at this Service Department and I do not feel that they are trying to cheat me on anything. More
I can't say enough good things! The car buying process is something I quickly grew to dread after our last experience with another dealer in town. But the team at Hyundai of Cool Spr The car buying process is something I quickly grew to dread after our last experience with another dealer in town. But the team at Hyundai of Cool Springs made all of that dread go away. Craig, the salesman we worked with and Frank, the owner went above and beyond to make sure we were comfortable with our trade-ins and with the cars we were purchasing. Not only did they get us into the reliable cars we were looking for, but they worked with us on getting the money where we needed it to be. Last time we bought a car, we walked away confused and feeling as if we had been ripped off (we were.) This time, we left feeling confident and had no buyer’s remorse the next day. Above all else, Craig and Frank conducted the entire day with the utmost integrity and didn’t make us feel guilted into buying anything or uneasy at any point. I can’t recommend Hyundai of Cool Springs highly enough. More