Hyundai of Cool Springs

Oscar is the best! As a first time buyer I was very apprehensive to buy a car. I even left a different dealership in tears. Oscar warmly greeted us at Hyundai and made t As a first time buyer I was very apprehensive to buy a car. I even left a different dealership in tears. Oscar warmly greeted us at Hyundai and made the process so smooth. He worked with me for as long as I needed. He was patient and helpful and I love my new car! Mark also was helpful and explained everything in detail about the loan. More

Friendly and Efficient Oscar had previously helped my brother with his vehicle purchase, so I naturally contacted Oscar. I came in, told Oscar what I wanted and he quickly Oscar had previously helped my brother with his vehicle purchase, so I naturally contacted Oscar. I came in, told Oscar what I wanted and he quickly provided a care to test drive. We went over the finance options quickly and I was out the door in about 2-3 hours with my new car. A great experience overall. I'd recommend Oscar and the Cool Springs team to anyone! More

Just a smooth and simple process I've not had to purchase a vehicle in 10 years and I was NOT looking forward to dealing with any stealership...but alas, I needed to get into a new ve I've not had to purchase a vehicle in 10 years and I was NOT looking forward to dealing with any stealership...but alas, I needed to get into a new vehicle that would be maintenance free. I went into battle with a paid off trade-in and a great record score/record and blasted emails to all of the local stealerships internet sales managers. The thought of calling each of them one-by-one seemed daunting and counter-productive. Karl and Josh from Hyundai were the two gentlemen that stayed engaged with me full through email. Never pressuring me to "come in" or "can we talk over the phone", or any atypical sales pitches. They gave me trade value sight-unseen and numbers on paper (email) that met my criteria. I showed up to the stealership yesterday morning still feeling very concerned about how stuff was going to change from the emails the day prior, to what would be on REAL paper upon my arrival. To speed this up, the deal got better. They beat, without ANY HAGGLE whatsoever, their own deal they could have easily stuck with and I would have gladly signed on for. The fact that this DEALERSHIP exceeded my expectations without any back and forth "Let me see what my sales manager can do..." type stuff you get at 99% of the others around the country, I will now gladly and easily be able to recommend Karl, Josh, and Mark to any of my family friends when they are in need of a new vehicle. I'm actually looking forward to turning in this lease in 36 months, just because I know fully what I'll experience then, and leave again happy and in a brand new vehicle VERY fairly priced and fully protected! Thanks again guys of Hyundai of Coolsprings, you've restored my faith in vehicle sales. More

Great Experience Zack and Cool Spring Hyundai was a wonderful experience. Zack was very informative and helpful to be sure are needs were met. We will seek Zack whe Zack and Cool Spring Hyundai was a wonderful experience. Zack was very informative and helpful to be sure are needs were met. We will seek Zack when we return to Cool Springs for our next purchase. I highly recommend both! More

Easy buying experience I shopped many of the local dealerships for an SUV and found Zack to be the best sales rep that I dealt with. He actually made the buying experience I shopped many of the local dealerships for an SUV and found Zack to be the best sales rep that I dealt with. He actually made the buying experience enjoyable with no pressure. I would definitely recommend him as well as your dealership to friends. More

Exceptional experience Oscar Benavides made our experience exceptional. Have bought three cars from him in the last year and will only go back to him for any future needs. A Oscar Benavides made our experience exceptional. Have bought three cars from him in the last year and will only go back to him for any future needs. And I highly recommend him to anyone who needs a trustworthy and honest associate. More

First-time customer, won't be the last Our salesperson, Zach Tilley, was awesome to work with. We told him our "out the door" budget and the kind of vehicle that we were looking for and he Our salesperson, Zach Tilley, was awesome to work with. We told him our "out the door" budget and the kind of vehicle that we were looking for and he made it happen for us. He was open and honest in helping us find what we need and we are more than pleased with the vehicle (bought a used SUV). They've made a repeat customer out of me and I will always give them the first shot of selling us a car in the future! More

Great Experience I usually hate buying a car but dealing with Zach was very easy and he came through for me. I also like the treatment we got at the dealership. I did I usually hate buying a car but dealing with Zach was very easy and he came through for me. I also like the treatment we got at the dealership. I did most of my negotiating and question asking online. It made for a good way to do my research. Zach was quick to reply and helped me every step of the way. After I got my car with all the new bells and whistles he spend lots of time making sure I understood my vehicle. More

Cool Springs isThe Place to By a Hyundia I have never had such a good exeperience with a saleman as Zack Tilley. He was was excellent in all of the processing of paper explaining about the c I have never had such a good exeperience with a saleman as Zack Tilley. He was was excellent in all of the processing of paper explaining about the contract details, how to work all the controls on the car. This is my second Hyundia which I bought in 2009 and still have. So I love the car that Hyundia makes. Thanks for such a great experience. Barbara Perry More

Zack Tilley / Purchasing a new vehicle / OUTSTANDING!! This is our 1st purchase of a new vehicle in many years, after reading all the reviews of the Hyundai Sonata , we visited the dealership and Zack Till This is our 1st purchase of a new vehicle in many years, after reading all the reviews of the Hyundai Sonata , we visited the dealership and Zack Tilley introduced his self and offered help with no pressure. He explained every single detail from inside to outside and even under the hood ... Truly impressed with all his knowledge and with his professional demure. we were made very comfortable to ask any question and he knew all the answers . We enjoyed working with him and look forward to our first service. He has followed up several times to make sure the car was performing as he had explained about the car and asked if we had any questions .. "That meant a lot to us" I would recommend Zack Tilley to anyone and We love our new car.. Great Car, Great Service and a excellent Sales Man.. Thank you Zack! Our next purchase will be from you again... Merry Christmas and a wonderful New Year! More