
Hyundai of Cool Springs
Franklin, TN
Filter Reviews by Keyword
By Type
1,445 Reviews of Hyundai of Cool Springs
I love Hyundai of Cool Springs I had a wonderful experience with this dealership and the dealer. I didn't feel pressured like you typically do at car dealerships, everyone was extre I had a wonderful experience with this dealership and the dealer. I didn't feel pressured like you typically do at car dealerships, everyone was extremely friendly and knowledgeable, and they gave me all the facts and figures before I decided to purchase my car. I have nothing but positive things to say about them and am incredibly happy that I purchased my car here! More
Great experience Zach at Cool Springs Hyundai did an excellent job in the car buying process. He was very informative and not pushy at all. He's a genuine sales guy Zach at Cool Springs Hyundai did an excellent job in the car buying process. He was very informative and not pushy at all. He's a genuine sales guy and sets the standard on how a salesman should be. More
Great experience! Loved working with Zack Tilley!!!! He was a 'car guy' very informative plus so enjoyable to talk to! So glad that I bought my car from Zack!!! Loved working with Zack Tilley!!!! He was a 'car guy' very informative plus so enjoyable to talk to! So glad that I bought my car from Zack!!! More
Then entire process was enjoyable. No pressure whatsovever I have been bringing my Hyundai's to this dealership since before they moved to the current location. The dealership goes out of their way to treat yo I have been bringing my Hyundai's to this dealership since before they moved to the current location. The dealership goes out of their way to treat you right. The service department is excellent. When I went in to investigate the possibility of leasing a new Sonata, Zack was extremely helpful. The process was smooth and enjoyable. It is still hard to believe that you can drive such an awesome vehicle for such a low price. This is my fourth Sonata, and I will continue to return to Cool Springs Hyundai for all of my vehicle needs. And now that I have met Zack, I feel like I have a friend who I can go back to whenever I need help or information. More
Outstanding! This was my first car purchased on my own. The first one with payments! Ahhh! LOL! Everyone at the dealership was extremely nice! I never felt pressur This was my first car purchased on my own. The first one with payments! Ahhh! LOL! Everyone at the dealership was extremely nice! I never felt pressured AT ALL! I took my mother with me because she is a shark when it comes to car buying! Even SHE was pleased with the service, & that is saying A LOT! Due to the way my car buying experience went, I am looking forward to purchasing my next car through the same dealership! Zack was incredible! He knew so much about the car & helped me setup everything one I purchased it! He even checks up on me to this day & I bought the car in February! I would recommend (& have recommended)! Thank you guys for making my experience so nice! More
Wonderful Experience! I felt that Zack and all of the people that I came in contact with at Hyundai of Cool Springs treated me like family. They were anxious to help me ge I felt that Zack and all of the people that I came in contact with at Hyundai of Cool Springs treated me like family. They were anxious to help me get as good a deal as I could. Zack has been very helpful about teaching me about the car (it is obvious that he enjoys cars and talking to people). If I have a question I know that I don't have to look it up in the manual, I can just call Zack and he will tell me what it is or how to do it. More
Excellent Experience Excellent Service in Every Way. Everyone at the dealership was very professional in every way. I will surely recommend this dealership to all of my f Excellent Service in Every Way. Everyone at the dealership was very professional in every way. I will surely recommend this dealership to all of my friends & family. More
Great Car Buying Experience Oscar was very helping in the entire process. I am very happy with the entire buying process and love my brand new Hyundai. I think this car will last Oscar was very helping in the entire process. I am very happy with the entire buying process and love my brand new Hyundai. I think this car will last me years to come. Two weeks later, and I feel like the Hyundai was the perfect choice. More
I'm a wolf in sheeps clothing Thomas was my salesman. He was awesome. He greeted me right away and we went to work getting my car. I give him an A plus rating! Make sure you are Thomas was my salesman. He was awesome. He greeted me right away and we went to work getting my car. I give him an A plus rating! Make sure you are educated on HOW to buy a car. Know exactly WHAT you want. Know what their invoice price is. Know how much your trade in is worth. Know the incentives from corporate. They have great customer service incentives. They have a 3 day love it or return it guarantee and they back it 100 percent! Remember Mark Salvino in finance is a salesman too. He gives you warranty options. No pressure, just know what you want/need. You don't have to buy what you don't want. They gave me a great finance deal for my situation. Zach is great at showing you all the tech tricks on your new ride. When all was said and done I drove away with my dream car at an awesome price, great finance rate, and a fair deal on my trade!!!!! More
We are happy!!!! This is our second Hyundai acquired from this dealership. We were never disappointed with the staff, the process or the product! Thank you CS Hyundai This is our second Hyundai acquired from this dealership. We were never disappointed with the staff, the process or the product! Thank you CS Hyundai!! More