
Hyundai of Cool Springs
Franklin, TN
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1,448 Reviews of Hyundai of Cool Springs
Effortless. Leasing our 2015 Hyundai Sonata Sport was the most pleasant experience acquiring a new car I have ever had. Oscar presented the car we wanted with a Leasing our 2015 Hyundai Sonata Sport was the most pleasant experience acquiring a new car I have ever had. Oscar presented the car we wanted with a price that could not be beat. First class responsiveness from the get go. More
Great place and great cars! It made leasing a car an easy ordeal! Oscar put my mind at ease. I will definitley be giving both Hyundai and Oscar my business in the future. It made leasing a car an easy ordeal! Oscar put my mind at ease. I will definitley be giving both Hyundai and Oscar my business in the future. More
Stress-free experience I visited Hyundai of Cool Springs just to check out the SUV selection one evening after work. It was late but I thought I'd talk to someone about my o I visited Hyundai of Cool Springs just to check out the SUV selection one evening after work. It was late but I thought I'd talk to someone about my options about trading my Elantra in for an SUV. I was curious about the difference in my payments, size of vehicle, and my trade-in value before making any leaps. Was trading in a good idea at this point or did I need to wait? Although it was late, Oscar Benavides greeted me with a warm smile that evening and never made me feel as though they were rushed to leave that evening. I was presented with some very pleasing offers for both my trade-in and financing of the newer, larger vehicle. I walked away that night the proud owner of a new Tucson. I was quite surprised at how quickly and stress-free my car buying experience was. Oscar was extremely friendly, patient, and answered all my questions and concerns. I had to go back to the dealership a couple days later and he again welcomed me with a warm greeting with my name and all. I feel confident that should I need anything else, I can contact Oscar and he will have my back. I want to send them a HUGE thanks for the great experience. More
They Take Great Care of You! My wife had gone in shopping for a new SUV. She went with a different brand, but kept telling me to call Oscar as I was also looking for a new car. My wife had gone in shopping for a new SUV. She went with a different brand, but kept telling me to call Oscar as I was also looking for a new car. I wanted to test drive a Genesis sedan, and went in to talk to Oscar so he could show me the car. I was originally looking at a used one, but Oscar was able to give me a great deal on a new (but outgoing model) Genesis, so I jumped on it! Oscar was patient, answered all of my questions, and worked hard to make sure I got all of my needs met and that I was happy with the purchase. The owner of the dealership was also nice enough to come up and introduce himself, which I have never had happen. A few days after buying the car, I found that the windshield wipers were streaking, so I called Oscar to see if I could have them swap them out with new ones. No problem! I pulled up, Oscar spoke with the Service Dept., and 5 minutes later I had new wipers installed at no charge. This dealership has been great to work with! More
Beyond Expectations! Our latest purchase of a new Hyundai from the Cool Springs dealership just amplifies why we keep coming back to them. Zack Tilley is a hard worker, a Our latest purchase of a new Hyundai from the Cool Springs dealership just amplifies why we keep coming back to them. Zack Tilley is a hard worker, always going the extra mile for his customers. After buying the last two from Zack, I wouldn't even think of going to someone else for a sale/trade, because I actually and truly trust him. I know... that doesn't sound normal when speaking about car salesmen. But Zack is not "normal". He puts the customer first and lays things on the line, while searching for the best deal. More
Breath of Fresh Air I have purchased many new cars over the years, and have had many bad experiences, but I can honestly say this was the best buying experience I have ha I have purchased many new cars over the years, and have had many bad experiences, but I can honestly say this was the best buying experience I have had! Our Salesperson Shaprese is amazing! She is friendly and outgoing, without being pushy at all. She is very genuine and professional. She does what he says he is going to do, and follows through promptly! They gave me a good deal and went the extra mile to get the color of car I wanted--in 1 day! This is a great dealership so far, and I look forward to a long relationship with them! More
A Great Car Buying Experience It has been a number of years since I have purchased a vehicle, so I was a little uncertain as to what to expect. I bought a new 2014 Santa Fe from Os It has been a number of years since I have purchased a vehicle, so I was a little uncertain as to what to expect. I bought a new 2014 Santa Fe from Oscar a couple months back, and the experience was excellent When, the other car gave out last month, I went right back to deal with Oscar, and bought a pre-owned Sonata. He knows his stuff, and explains the key features and services clearly and patiently. Greg went through several different finance options to get the deal where I needed it. In purchasing both vehicles, it was the best car buying experience I have ever had. I would recommend Oscar and Hyundai of Cool Springs to anyone who asked. BTW, after riding in the Santa Fe, my daughter has now added that to her list of potential vehicles to purchase. More
Extremely Satisfied!!! This is a great dealership. The staff is there to help. You always feel like you are important to them, and they work hard to earn your business. I ha This is a great dealership. The staff is there to help. You always feel like you are important to them, and they work hard to earn your business. I have bought three cars from them in two years. I don't need to go anywhere else. More
Switched dealers to Cool Springs Hyundai I'm very glad I had the good fortune of working with Oscar and Van. I previously purchased two Hyundais from another dealer but will return to Cool S I'm very glad I had the good fortune of working with Oscar and Van. I previously purchased two Hyundais from another dealer but will return to Cool Springs Hyundai next time because of the great service and communication. Oscar and Van exceeded my expectations. Oscar made the entire purchase transaction quick and painless. There were no surprises ! Van spent much time communicating with me via email as I had requested. He was very responsive but not intrusive. He answered every question posed and he gave me the best deal possible. Everything was ready for me to pick up my new Sonata when I arrived at the dealership and Oscar and Van made the whole process effortless. More
BEYOND SATISFACTION THIS DEALERSHIP GOES ABOVE AND BEYOND FOR ME! THEIR SERVICE IS AMAZING AND THERE IS NO ONE ELSE LIKE THEM! THEY ARE FAST AND FRIENDLY FROM RYAN IN SER THIS DEALERSHIP GOES ABOVE AND BEYOND FOR ME! THEIR SERVICE IS AMAZING AND THERE IS NO ONE ELSE LIKE THEM! THEY ARE FAST AND FRIENDLY FROM RYAN IN SERVICE TO CANDAS AT THE CASHIER OFFICE. I WILL CONTINUE TO BUY AND HAVE MY VEHICLES SERVICED HERE! THANK YOU More