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Hyundai of Cool Springs

Franklin, TN

4.6
1,445 Reviews

201 Comtide Court

Franklin, TN

37067

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1,445 Reviews of Hyundai of Cool Springs

March 31, 2014

Great Experience My wife and I were in the market for a new car. I visited other dealerships in the area and I came back to Hyundai of Cool Springs. They were the most More

by TravisBarclay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Benavides
Jun 05, 2014 -

Hyundai of Cool Springs responded

We are happy to have impressed both of you and given you a comfortable buying experience. Thanks for the recommendation!

March 31, 2014

I purchased my 3rd Hyundai from this dealership and received great service! I highly recommend Hyundai vehicles! JJ Parsons was very thorough with my car delivery and I've since referred him business More

by kellybush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 05, 2014 -

Hyundai of Cool Springs responded

"Convenience, coupons and care..." We like that! Thanks for sharing your experience and your continued loyalty. We appreciate the referrals too.

March 31, 2014

Worked with JJ Parsons - he did an excellent job in answering my questions about the car, warranty and service. No hard sale, follow up calls have been helpful - overall I enjoyed the working with JJ. More

by ccronberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 05, 2014 -

Hyundai of Cool Springs responded

Glad you left with all your questions answered. Thanks for choosing to come see us!

March 31, 2014

Oscar was very patient and informative even staying late until I felt comfortable and was happy about new car purchase. I love my Santa Fe and will be a li More

by amandamcgraw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Benavides
Jun 05, 2014 -

Hyundai of Cool Springs responded

We appreciate your commitment to us and will continue to strive to meet your needs. Enjoy your Santa Fe this summer!

March 31, 2014

I stopped into Hyundai of cool springs just to be thorough and look at the Hyundai. I had already pretty much made my decision to go with a Kia Optima. Osacar was Extremely good at his job. answere More

by markkovaly88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Benavides
Jun 05, 2014 -

Hyundai of Cool Springs responded

We appreciate your decision to forego the Kia Optima. Thanks for taking the time to visit and check out a Hyundai. We think you will be glad you did! Thanks for sharing your story.

March 31, 2014

Oscar Benavides Cool Springs Hyundai was referred to me by a friend. I was having a hard time deciding between another Honda and a Santa Fe. Oscar is an excellent pr More

by shopkins7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Benavides
Jun 05, 2014 -

Hyundai of Cool Springs responded

We are grateful that you decided on the Hyundai Santa Fe. We think you'll be glad you did! Thanks for the referral and good word too.

March 31, 2014

Sales Professionalism The Team, lead by J.J. Parsons, was very professional. No hassle, not 15 phone calls to f-up on any decision. They listened to my needs, how I was mak More

by mwl0307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 05, 2014 -

Hyundai of Cool Springs responded

Thanks for the great communication that allowed us to fulfill your needs. We value your business and are grateful for the comments!

March 31, 2014

recommedation Oscar Benavides was extremely helpful, friendly & professional. He went above and beyond to get us a great deal on a great car. I would highly recom More

by ronwen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Benavides
Jun 05, 2014 -

Hyundai of Cool Springs responded

We are glad Oscar was able to answer all your questions. Thanks for the kind comments. We look forward to seeing you on your next purchase!

March 28, 2014

Oscar Benevides was very patient and helpful to us. He explained things about the car to us. He also told us he would help us later if we needed help which we really appreciated. I would recommend this More

by bellevue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Benavides
Jun 05, 2014 -

Hyundai of Cool Springs responded

We are pleased that Oscar provided a thorough car buying experience. Thanks for the recommendation as well!

March 28, 2014

I wouldn't have bought a car here except for the price They are a Costco dealership and had the best price on the car I wanted. Everyone seemed really shady and Oscar kept on saying "this is not my fault" More

by kistlemk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar Benavides
Jun 05, 2014 -

Hyundai of Cool Springs responded

We apologize for the obvious miscommunication in this situation. This is not common practice for our dealership. We are committed to providing high quality customer service. Thank you for taking the time to comment.

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