Hyundai of Cool Springs

Work done as instructed, on time or even a little before expected. Car was washed as promised and paperwork was simple and quick. Service meets expectations. expected. Car was washed as promised and paperwork was simple and quick. Service meets expectations. More

I was able to get my Hyundai Accent in on short notice and as always everyone on the staff was extremely friendly and helpful. I like having my vehicle serviced at the dealership so that I know that all and as always everyone on the staff was extremely friendly and helpful. I like having my vehicle serviced at the dealership so that I know that all service performed conforms with manufacturer specifications. My hope is by doing this I will ultimately extend the life of my vehicle. I only wish they had a lower cost options for oil changes. I know it's a small thing but when I get coupons from many different companies advertising a $19.99 oil change it makes it a little tough to justify spending more. Other than that -- I have been very happy with the service that is provided and the time the staff takes to explain any issues I have and the best resolution. Courtney is always a smiling face when we pick up our vehicle. I would recommend Hyundai of Cool Springs to anyone that needs their vehicle service. J. Hennessy More

Great sales experience Everyone was very knowledgeable and professional. JJ really new all about the vehicle and all of the features. He addressed all of our questions and d Everyone was very knowledgeable and professional. JJ really new all about the vehicle and all of the features. He addressed all of our questions and did not pressure us. He stayed with us through every step of the way. Van was very straightforward and worked hard to make sure we got the best deal possible. More

Good expeirence I initially inquired about a new Elantra, but decided to go with the Accent instead. Oscar was very helpful in locating the exact car I wanted and had I initially inquired about a new Elantra, but decided to go with the Accent instead. Oscar was very helpful in locating the exact car I wanted and had it shipped in from North Carolina. More

I purchased a used 2003 Volvo S80 with Oscar's help and it was a great experience. Very friendly staff and not pushy at all. and it was a great experience. Very friendly staff and not pushy at all. More

This is my third Hyundai purchase and my second through Hyundai of Cool Springs. I have always received excellent customer service and JJ made my car buying experience smooth. I will defintely return to Hyundai of Cool Springs. I have always received excellent customer service and JJ made my car buying experience smooth. I will defintely return to Hyundai of Cool Springs when it's time to buy my fourth, More

Mazda It was a pretty good experience, the tail lights didn't work on the Mazda so had to use a rental for a couple days. Other than that everything was oka It was a pretty good experience, the tail lights didn't work on the Mazda so had to use a rental for a couple days. Other than that everything was okay. JJ got my emissions done for me so that was kind. More

Great Experience My wife and I were in the market for a new car. I visited other dealerships in the area and I came back to Hyundai of Cool Springs. They were the most My wife and I were in the market for a new car. I visited other dealerships in the area and I came back to Hyundai of Cool Springs. They were the most helpful and outgoing of all of them. I shared my experience with my wife and we went in together later that week. She had the same initial impression. Oscar was great. He answered all of my questions and he even met me earlier then he was supposed to be at the dealership to make sure that he could take me through the car when I picked it up. Van was great as well and made me feel very welcomed. Oscar has been in touch with me a few times since I bought my new car just to make sure that everything was going well. This gave me another sense of comfort knowing that he still was interested in how I was doing even after the deal was done. I would highly recommend this dealership and especially Oscar. More

I purchased my 3rd Hyundai from this dealership and received great service! I highly recommend Hyundai vehicles! JJ Parsons was very thorough with my car delivery and I've since referred him business received great service! I highly recommend Hyundai vehicles! JJ Parsons was very thorough with my car delivery and I've since referred him business. The service dept. has excellent customer service and I rarely wait long. Convenience, coupons, and care, are what I like about this Hyundai! More

Worked with JJ Parsons - he did an excellent job in answering my questions about the car, warranty and service. No hard sale, follow up calls have been helpful - overall I enjoyed the working with JJ. answering my questions about the car, warranty and service. No hard sale, follow up calls have been helpful - overall I enjoyed the working with JJ. More