
Hyundai of Cool Springs
Franklin, TN
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1,445 Reviews of Hyundai of Cool Springs
JJ Parsons and Van Hayes with Hyundia of Cool Springs made my recent purchase of a used Chevrolet pickup truck a very pleasurable experience. Both men were very professional and courteous during the sal made my recent purchase of a used Chevrolet pickup truck a very pleasurable experience. Both men were very professional and courteous during the sales process, and then provided excellent after the sale service by making sure the truck was totally ready to roll, and that I fully understood how to operate all the features on my "new" truck before leaving the dealership. Thanks guys. You did a great job! Alan Brown More
I had an exceptional experience with Hyundai of Cool Springs. They made a deal workable! No pressure; courteous and respectful; expedient. I will definitely spread the good word about Hyundai of Cool Springs. They made a deal workable! No pressure; courteous and respectful; expedient. I will definitely spread the good word about Hyundai of Cool Springs. Thanks to David and Mark for making it happen! More
GREAT service and efficient too! I would recommend this dealership for service to anyone. Brad and Tim were very helpful, they listened, explained details of repairs to me and were very attentive. dealership for service to anyone. Brad and Tim were very helpful, they listened, explained details of repairs to me and were very attentive. More
I did have some concerns with the service department not completing service orders in a timely manner and not having vehicle parts in stock to complete the service otder when vehicle is brought in for servi completing service orders in a timely manner and not having vehicle parts in stock to complete the service otder when vehicle is brought in for service. It is very diappointing when you have to bring the vehicle back for them to complete the service the part was order for. More
I came here to get a recall on my car my Elantra. The service guys had the best costumer service. They were very friendly. I would let others know about the great service. service guys had the best costumer service. They were very friendly. I would let others know about the great service. More
My only complaint was how long it took. However, I was getting tires put on and my little boy had a play area. The representative even gave him a hotwheel for the wait. There were also snacks and coffee a getting tires put on and my little boy had a play area. The representative even gave him a hotwheel for the wait. There were also snacks and coffee available. More
The Hyundai of Cool Springs team make our purchase of a 2013 Elantra GT an excellent and easy experience. They went out of their way to make the purchase smooth, easy and fast. I'd definitely recommend thi 2013 Elantra GT an excellent and easy experience. They went out of their way to make the purchase smooth, easy and fast. I'd definitely recommend this dealership to my friends and will be back again when we need our next Hyundai. More
Check Engine Light was on and cruise control wasn't working. Everything was serviced properly with friendly expert advice. Great Team of People with excellent customer service skills! working. Everything was serviced properly with friendly expert advice. Great Team of People with excellent customer service skills! More
This dealership is friendly and performs quality workmanship. I was going to the Mazda dealership next door, it closed and Hyundai is honoring the maintenance package I purchased from the Mazda dea workmanship. I was going to the Mazda dealership next door, it closed and Hyundai is honoring the maintenance package I purchased from the Mazda dealership. I have a good relationship with J. J. Parsons (sold me my current Mazda). He now works at the Hyundai dealership and made sure everything was taken care of on the service end when I brought my car in for service. Great job!! Sincerely, Heather Teed More
Excellent service department. They had my new wheels on in no time. The alignment was off but they fixed it right away without question and even had my key replacement ready. Awesome team. Very friendly. in no time. The alignment was off but they fixed it right away without question and even had my key replacement ready. Awesome team. Very friendly. More