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Hyundai of Cool Springs

Franklin, TN

4.3
1,450 Reviews

201 Comtide Court

Franklin, TN

37067

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1,450 Reviews of Hyundai of Cool Springs

September 19, 2022

Mike Brown helped us find what we were looking for a hybrid Tucson. He kept us informed on delivery and guided us through the buying process. Mike set us up with time in a couple of days to go through a More

by Cindywv59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad H. Financing , Michael Brown
Sep 21, 2022 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 19, 2022

I had a wonderful experience with Craig! He helped me quickly find exactly what I was looking for, and made the car buying process so easy! More

by gbeirne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Craig Francis
Sep 20, 2022 -

Hyundai of Cool Springs responded

Gbeirne, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 18, 2022

My husband and I were buying our first car together and Craig Francis made the process so great! He was extremely personable and easy to work with. He stayed in constant communication with us throughout th More

by madelinermartie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Craig Francis
Sep 19, 2022 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 17, 2022

I’ve bought 4 vehicle here since December, Joe is a pleasure to work with , Cool Springs has a great streamline process for buy & closing deals, as a business owner I don’t have the time for the old Sc More

by kmproctor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Macke
Sep 19, 2022 -

Hyundai of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Hyundai of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Take care!

September 16, 2022

Another great experience at Hyundai Cool Springs! We found the exact vehicle we wanted online. It was due to be transferred to another dealership that day, but Kim, Sandy, & the management staff we More

by powellr521
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Cummings, Mark Salvino, Kim Duncan, Sandy Knechtel, Eddie Fagan
Sep 18, 2022 -

Hyundai of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 12, 2022

Straight to business. Easy to deal with. Will be shopping again for my next vehicle! More

by Jag1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Macke
Sep 15, 2022 -

Hyundai of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

September 07, 2022

Loved every step of the process with Joe! Beautiful vehicle and awesome personal attention throughout every step. Thank you for a great experience! Can’t wait to drive every day in my new More

by JMorgan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Joe Macke
Sep 07, 2022 -

JMorgan responded

Thank you so much for a wonderful experience! Joe… you ROCK!

September 07, 2022

Michael Brown made our car buying experience great! Highly recommend looking for him while at the dealership to make your next car purchase experience great as well as mine! More

by rapatel824
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brown
Sep 08, 2022 -

Hyundai of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2022

Joe was the best salesman I have ever encountered in my life of buying a car. I will definitely buy again More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Macke
Sep 05, 2022 -

Paul responded

Thanks

Sep 08, 2022 -

Hyundai of Cool Springs responded

Hi Paul, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

September 04, 2022

Joe was very helpful and nice. He helped me get the car I'm looking for and the dealership was reasonable. More

by Rachel Rossenfeld
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Macke, Brandon Alexander
Sep 06, 2022 -

Hyundai of Cool Springs responded

Hi Rachel, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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