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Hyundai of Cool Springs

Franklin, TN

4.6
1,445 Reviews

201 Comtide Court

Franklin, TN

37067

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1,445 Reviews of Hyundai of Cool Springs

August 09, 2021

Of all the salespeople I have dealt with in life, Brian was by far the most genuine. He talked to me like a regular person, very friendly and personable and was not pushy at all. He answered questions but More

by cdawson1485
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Brian Jenkins
Aug 14, 2021 -

Hyundai of Cool Springs responded

Thank you so much for your kind words about your experience here at Hyundai of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

August 06, 2021

Brian gave me his undivided attention and was very patient showing me all of the features on my new car. He is such a pleasant, knowledgeable, and kind young man. So happy he was my salesman. I could More

by pkern1993
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jenkins
Aug 13, 2021 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 03, 2021

Brian was great! He was very knowledgable and always there to answer questions. He really went the extra mile for me and I would recommend him to anyone looking for a new car! More

by Beccadaves11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jenkins
Aug 18, 2021 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 31, 2021

I've been around people that have bought from a dealership and first hand their experience was terrible in comparison. Brian is reliable and honest about every question you have and it feels like y More

by CodyShort
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jenkins
Jul 31, 2021 -

CodyShort responded

Amazing experience with Brian couldn't have asked for better service and experience of buying a new car. Super stressed about going through the process until Brian made me feel as i was just hanging out with a friend and made me feel as comfortable as i would at my own home.

July 19, 2021

Joe was phenomenal to work with. Very candid, up-front, and honest. Drove 2 hours from home to dealership to look at a 2021 Tucson (3 were listed on website) however they were no longer available. Lucki More

by CindyG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Joe Macke
Jul 21, 2021 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 16, 2021

Even with low inventory, Hannah helped me find the perfect new car while I was in town. She made the trading in/buying new experience very easy. She's super professional and knowledgable. I also worke More

by H. Thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Puckett
Jul 19, 2021 -

Hyundai of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Hyundai of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

July 15, 2021

Kim Duncan did an excellent job of respecting my time and was very responsive in answering my questions. He made the process easy. He explained everything well and has followed up several times. Recommend More

by Gerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Duncan
Jul 17, 2021 -

Hyundai of Cool Springs responded

Hi Gerry, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Genesis of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 09, 2021

This has been the best and easiest experience, we worked with Peyton and would work with him again. My husband works nights and they seriously made this process easy and enjoyable. More

by The Young’s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Peyton Williams
Jul 12, 2021 -

Hyundai of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 08, 2021

Everyone was very helpful and friendly. There was a good area for my kids to color and watch TV while we picked out my next car. More

by JSimmons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnesha Moore
Jul 12, 2021 -

Hyundai of Cool Springs responded

Thank you so much for your kind words about your experience here at Hyundai of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you have any further questions, please give us a call. We're always happy to help!

July 06, 2021

My sales representative -Darnesha was very patience, professional and very knowledgeable. All the information she provided helped me make an informed and delighted decision! I’m happy with my purchase! More

by Zee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Darnesha Moore
Jul 08, 2021 -

Hyundai of Cool Springs responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

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