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Hyundai of Cool Springs

Franklin, TN

4.6
1,445 Reviews

201 Comtide Court

Franklin, TN

37067

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1,445 Reviews of Hyundai of Cool Springs

July 03, 2021

Hannah made the process go smoothly. She was very helpful. More

by poormannicholas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Puckett
Jul 06, 2021 -

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to Hannah here at Hyundai of Cool Springs! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

July 02, 2021

I located the used Acadia my husband and I purchased through carfax. From my first contact at the dealership everyone was helpful and courteous. Mrs. D. Moore went above and beyond to keep us informed More

by nikrobia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnesha Moore
Jul 05, 2021 -

Hyundai of Cool Springs responded

Hi Nikrobia, we're happy you found our staff to be so supportive during your experience here at Hyundai of Cool Springs. We're looking forward to your next visit with us!

July 01, 2021

Stopped in to see Craig relative to trading my 2020 Santa Fe on a 2021 model. I left the dealership 2-1/2 hours later with a new 2021 Santa Fe. Craig is easy to work with and very knowledgeable of the produc More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Francis
Jul 05, 2021 -

Hyundai of Cool Springs responded

Hi Steve, thank you for your positive review. We're glad to hear that you found our team here at Hyundai of Cool Springs so helpful in the purchase of your new vehicle. We look forward to your next visit! Take care!

June 30, 2021

Hannah was excellent to work with and made everything easy! More

by alibrown1119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Puckett
Jul 05, 2021 -

Hyundai of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Genesis of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 30, 2021

Hannah was amazing! Best car-buying experience I’ve ever had. Smooth and easy. She answered any and all our questions. She was helpful about explaining the entire process. The next time you’re in the market More

by New to Tennessee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Hannah Puckett
Jul 05, 2021 -

Hyundai of Cool Springs responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Hyundai of Cool Springs so helpful in the purchase of your vehicle. We look forward to your next visit! Take care!

June 30, 2021

It was an awesome experience! Everyone was super helpful, I enjoyed buying my beautiful car from them :) More

by sarajordanchandler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Craig Francis, Darnesha Moore
Jul 05, 2021 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 29, 2021

Greg and the rest of the staff were very efficient and easy to work with. We were also pleased with the follow-up by the office several days later to make sure we were satisfied. We would do busine More

by John.crissey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Morgan
Jul 05, 2021 -

Hyundai of Cool Springs responded

Hi John, we're glad to hear our staff took such great care of you! Here at Hyundai of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 29, 2021

Usually the finance portion of buying a vehicle is the least favorite part. Besides the actual money being spent, the haggling is unpleasant in most cases. However, Mark made the experience very enjoyable More

by KatSaff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peyton Williams, Mark Salvino
Jul 05, 2021 -

Hyundai of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Hyundai of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 29, 2021

We were on our way to the mall in Cool Springs and just decided to stop for fun and see what they had. I have been looking for a 2018 rav4 for a while now but I haven't found one at a good price and didn't More

by Michaela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, Craig Francis
Jul 05, 2021 -

Hyundai of Cool Springs responded

Hello, we are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Hyundai of Cool Springs. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

June 27, 2021

I can not say enough about our car salesman Joe Mackey and his partner Peyton Williams that helped with the purchase of our new Genesis G70. They are amazing and very thorough throughout the entire proce More

by wandawfc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peyton Williams, Joe Macke
Jun 28, 2021 -

Hyundai of Cool Springs responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Hyundai of Cool Springs so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

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