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Hyundai of Cool Springs

Franklin, TN

4.6
1,445 Reviews

201 Comtide Court

Franklin, TN

37067

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1,445 Reviews of Hyundai of Cool Springs

April 07, 2021

Joe is completely AWESOME. A real down to earth guy. Actually cares about his customers and not trying to just sell a car. I highly recommend joe!! More

by B.williamson1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Macke
April 06, 2021

From the moment we walked into and signing the final Paperwork we were treated like friends and family. This had been by far the best car buying experience! Joe was a dream to work with! More

by Faith S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Macke
Apr 07, 2021 -

Hyundai of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Hyundai of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

April 02, 2021

We aren't ready to purchase but Hannah did a great job showing us the car we were interested in. She seemed knowledgeable about the various trim levels! More

by kellymweymouth
Recommend Dealer
Yes
Employees Worked With
Hannah Puckett
Apr 04, 2021 -

Hyundai of Cool Springs responded

Hello, thank you for your kind review; we are happy to pass along your comments to Hannah here at Hyundai of Cool Springs! We look forward to your next visit! Take care!

April 01, 2021

Darnesha was professional, flexible and accommodating. She interacted with me on my terms (email & text) which was appreciated given my schedule. I would highly recommend her to future car buyers. The Sal More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Haggard, Darnesha Moore
Apr 01, 2021 -

Hyundai of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Hyundai of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 31, 2021

It was an absolute pleasure working with Joe Macke. Joe is friendly, knowledgeable and fun. We laughed during the entire car buying process. I had a fantastic experience at Hyundai of Cool Springs and 100% More

by Spazzycatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Macke
Apr 01, 2021 -

Hyundai of Cool Springs responded

Hello, thank you so much for your feedback about Hyundai of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thanks for the recommendation, and have an amazing day!

March 31, 2021

I went in and was well taken care of, given options that were what I was looking for, and am extremely happy with my new car! Darnesha and her team were great! More

by gantc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, Mark Salvino, Darnesha Moore
Mar 31, 2021 -

Hyundai of Cool Springs responded

Hi, thank you so much for your feedback about Hyundai of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!

March 30, 2021

The team was very helpful, right from our first online inquiry about a particular vehicle all the way through the sales and trade-in steps... Zach is a super nice saleman, not pushy, always trying to be More

by wvumitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Tilley, Mark Salvino, Mikaela Moss
Mar 31, 2021 -

Hyundai of Cool Springs responded

Hi, thank you so much for your feedback about Hyundai of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2021

This is a busy place, but the employees make sure to greet you right away and handle everything in such a friendy and efficient manner. Hannah Puckett was my sales representative, and she was fabulous. More

by MMahoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Hannah Puckett
Mar 29, 2021 -

Hyundai of Cool Springs responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 27, 2021

We love our new Hyundai Santa Fe. Darnesha was very helpful and knowledgeable. She did an excellent job of answering our questions and showing us the features on the car. More

by nickandlynnpappas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnesha Moore
Mar 29, 2021 -

Hyundai of Cool Springs responded

Hi, thank you so much for your positive comments about Hyundai of Cool Springs! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 26, 2021

Great service, great cars! We will recommend this dealership to our friends. The lot had a lare number of models to choose from so we had no problem finding a car that fit us More

by Rtscopes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Kim Duncan, Greg Morgan
Mar 28, 2021 -

Hyundai of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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