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Hyundai of Cool Springs

Franklin, TN

4.6
1,445 Reviews

201 Comtide Court

Franklin, TN

37067

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1,445 Reviews of Hyundai of Cool Springs

April 27, 2021

It had been 20 years since we bought a new car. Our experience was easy, stress free and comfortable. Darnesha was very patient! Thank you! More

by Pastor Glenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Darnesha Moore
Apr 27, 2021 -

Hyundai of Cool Springs responded

Hi Pastor, thank you for your positive review. We're glad to hear that you found our team here at Hyundai of Cool Springs so helpful in the purchase of your new vehicle. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

April 27, 2021

Darnesha was great snd worked with us as we are kinda of impatient sometimes and she was great with not making us wait on paperwork More

by kelleyluken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnesha Moore
Apr 27, 2021 -

Hyundai of Cool Springs responded

Hi, It really means a lot to us that you took the time to write such a positive review about Hyundai of Cool Springs so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

April 25, 2021

Mr. Duncan was very knowledgeable about this sale. POLITE & good customer service. Alone with Mr.Ed & Mr.Saliv[ finance Maga.]all were great. Thanks you. More

by Genise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Ed / Manganer, Mark Salvino, Kim Duncan
Apr 26, 2021 -

Hyundai of Cool Springs responded

Hi Genise, thank you! We take our reviews seriously and are delighted to hear about your visit. At Hyundai of Cool Springs we are always striving to do better than your last visit. We look forward to your next visit! Take care!

April 24, 2021

Drove all the way from Springfield, MO to get this. Out of all the cars I’ve purchased this was the easiest. Thank you Cool Springs, and thank you, Kim!!! More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brown, Mark Salvino, Kim Duncan
Apr 25, 2021 -

Hyundai of Cool Springs responded

Hello Chris, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 20, 2021

Kim is super awesome. We had an extremely good experience with him for getting my new car. I will recommend Kim for my friend in future. More

by jinyuwu6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Duncan
Jun 15, 2021 -

Hyundai of Cool Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care! Mikaela Moss

April 19, 2021

Very pleased with our experience overall. Craig was friendly and helpful, showing us many options on the car (that we didn’t know were there, and may never use?). Price seemed fair enough, and there we More

by melbert86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Francis
Jun 15, 2021 -

Hyundai of Cool Springs responded

Hi Melbert86, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Mikaela Moss

April 15, 2021

Kim and all of the people I saw at Hyundai of Cool Springs were get to work with. I had been to three car dealerships before coming here. Unlike the others, they respected me and gave me a fair deal. More

by R Vance
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Mike Pierce, Kim Duncan
Apr 16, 2021 -

Hyundai of Cool Springs responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

April 12, 2021

As an anxious first time car buyer, Darnésha was wonderful and really put me at ease. She was patient as I went back and forth between two vehicles and answered all my questions. Would definitely re More

by Atownnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnesha Moore
Apr 14, 2021 -

Hyundai of Cool Springs responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 09, 2021

I had the best car buying experience here! Everyone was friendly and Hannah was very helpful. I would recommend this dealership to anyone looking for a new vehicle! More

by travis.boyce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Hannah Puckett
Apr 11, 2021 -

Hyundai of Cool Springs responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 08, 2021

I had a nice experience. Hannah and Craig went above and beyond. Hannah delivered my new Kona to me. I am very happy with my new car! More

by Judith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Francis, Hannah Puckett
Apr 08, 2021 -

Hyundai of Cool Springs responded

Hi Judith, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

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