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Hyundai of Cool Springs

Franklin, TN

4.6
1,445 Reviews

201 Comtide Court

Franklin, TN

37067

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1,445 Reviews of Hyundai of Cool Springs

March 16, 2021

Kim and all the staff at Hyundai Cool Springs were awesome to work with. They treated us right and we will definitely deal with them in the future ! Highly recommend ! More

by tahull88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Duncan, Paul Huber
Mar 17, 2021 -

Hyundai of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hyundai of Cool Springs. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 15, 2021

Has Ebrahem is a great asset to Hyundai of Cool Springs. He was helpful, and knowledgable. The dealership worked with me to make me a happy satisfied customer. I am very pleased with the car, the managem More

by ggjohn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Haj Ebrahem
Mar 17, 2021 -

Hyundai of Cool Springs responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hyundai of Cool Springs. We hope to be of service to you again in the future. Best wishes, Hyundai of Cool Springs.

March 13, 2021

Sandy and staff was great to work with on purchasing my new 2021 Hyundai Sonata Limited. The shortest time ever to purchase a vehicle which was a major plus. Have purchased prior vehicle from Hyundai of More

by Gstreet0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Paul Huber, Sandy Knechtel
Mar 15, 2021 -

Hyundai of Cool Springs responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Hyundai of Cool Springs so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

March 12, 2021

Kim and Carl made me feel so comfortable throughout the whole process. I truly appreciate their hard work and I LOVE my new car! Thanks for making me apart of the Hyundai family. More

by Shamika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Helm, Kim Duncan
Mar 15, 2021 -

Hyundai of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hyundai of Cool Springs. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 10, 2021

Craig was so wonderful to work with! He made the process so easy and comfortable! We also laughed the whole time! Thank you Craig F! More

by Kassi Holloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Craig Francis
Mar 10, 2021 -

Hyundai of Cool Springs responded

Kassi Holloway, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. We hope to see you soon!

March 08, 2021

Craig was great to work with I purchased my new Hyundai Palisade from them and the process was incredibly easy and quick took me about an hour and a half to walk in getting financing and leave with the veh More

by Scott Hartley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Francis
Mar 08, 2021 -

Hyundai of Cool Springs responded

Scott, Thank you for taking the time to leave Craig a review! We have passed it along! Let us know if we can assist you with anything in the future. We look forward to seeing you for your routine service! Thank you, Amber Marx

March 06, 2021

Our sales person Hannah was very friendly and not pushy, we don't like pushy. She found us a just what we wanted, she listened and followed through. More

by gabrieleburris
Recommend Dealer
Yes
Employees Worked With
Hannah Puckett
Mar 08, 2021 -

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! If you have any further questions, please give us a call. We're always happy to help!

March 05, 2021

After engine locked up on interstate, had 2017 Tucson towed to Cool Springs. Realize it was News Year Day and followed by weekend, so did not expect them to drop everything and take care of me. But di More

by bobbiepatrick1327
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Ramoudo
Mar 08, 2021 -

Hyundai of Cool Springs responded

Bobbie, We apologize for the inconvenience. Management has been notified so we can make proper adjustments. If you would like to speak further on this matter, please, call Mark Hepler at 615-790-2500. Thank you, Amber Marx

March 04, 2021

MrKim was excellent, great customer service and very Mr Kim was excellent, great customer service and very very knowledgeable about each and every car.I got the car I wanted and so happy I had Mr. Kim t More

by lawannapatterson
Recommend Dealer
Yes
Employees Worked With
Kim Duncan
Mar 06, 2021 -

Hyundai of Cool Springs responded

Hello, we are pleased to hear of your experience with us here at Hyundai of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know Kim was so helpful! Feel free to reach out to us if you need anything. Have a wonderful day!

March 03, 2021

Sandy was amazing! She helped me get the car of my dreams with everything I wanted and kept the price within my budget. I highly recommend her and Hyundai of Cool Springs! More

by lopezt08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Sandy Knechtel
Mar 03, 2021 -

Hyundai of Cool Springs responded

Lopezt08, thank you for taking the time to leave us a review and help Sandy! We are so happy that we could assist you in obtaining the car of your dreams!!! Let us know if we can assist you with anything else. Thank you, Amber Marx

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