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Hyundai of Cool Springs

Franklin, TN

4.6
1,445 Reviews

201 Comtide Court

Franklin, TN

37067

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1,445 Reviews of Hyundai of Cool Springs

March 03, 2021

I would definitely recommend this dealership. I have leased and bought 5 cars from them. The service department is excellent too. I highly recommend my sale person was fantastic named Sandy. More

by Tucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Knechtel
Mar 03, 2021 -

Hyundai of Cool Springs responded

Tucker, thank you for taking the time to leave a review and for your loyalty to the dealership! Let us know if we can assist you with anything! Thank you, Amber Marx

March 02, 2021

I was very pleased with my purchase of a new Kona. I was happy that Craig came in on his day off to help me.. More

by Robertsonjilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Francis
Mar 03, 2021 -

Hyundai of Cool Springs responded

Thank you for taking the time to leave Craig a review! We appreciate your business! Let us know if we can help you with anything in the future! Amber Marx

Mar 03, 2021 -

Hyundai of Cool Springs responded

Hi Robertsonjilla, thank you for your positive review. We're glad to hear that you found our team here at Hyundai of Cool Springs so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

March 01, 2021

The entire staff was wonderful. Sandy, our knowledgeable salesperson, made the entire buying experience enjoyable. I would recommend Hyundai of Cool Springs to anyone looking for a high quality vehicle at More

by johnw4925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Knechtel
Mar 02, 2021 -

Hyundai of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hyundai of Cool Springs. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 01, 2021

Sandy and Zack were fantastic to work with. They both took their time to listen to my needs and made suggestions for possibilities I hadn't even considered. They had great ideas and took the time to expl More

by SantaFeBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Tilley, Sandy Knechtel
Mar 02, 2021 -

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

March 01, 2021

Sandy was great to work with during our car buying experience. She was helpful, patient and friendly. Mark walked us through financing and even stayed late to complete with us. This was an easy and g More

by Grant Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Sandy Knechtel
Mar 02, 2021 -

Hyundai of Cool Springs responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Hyundai of Cool Springs to have earned it.

February 28, 2021

Everyone move very quickly, was precise, and respected our wishes. Having been in sales 50 years, I can tell you they were the tops. I would recommend them to anyone looking for a new car. More

by mculpepper
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Sandy Knechtel
Mar 02, 2021 -

Hyundai of Cool Springs responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Hyundai of Cool Springs to have earned it.

February 28, 2021

Joe was so extremely helpful and made what could normally be a stressful process so much smoother! I highly recommend this dealership and Joe to anyone looking for a new car! More

by Kelssoutherland
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Macke
Mar 02, 2021 -

Hyundai of Cool Springs responded

Hi, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 28, 2021

I was referred to Craig in Sales specifically, and am very glad I was. I was buying my first new car in a long time and he made the process very easy, especially in showing how to use various features wh More

by Annemarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Francis
Mar 02, 2021 -

Hyundai of Cool Springs responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hyundai of Cool Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2021

I really enjoyed the people that I worked with. They had a high level of customer service even on a very busy Saturday at the end of the month. More

by Chaden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Tilley, Darnesha Moore
Mar 03, 2021 -

Hyundai of Cool Springs responded

Chaden, Thank you so much for taking the time to leave Darnesha and Zack a review!! Let us know if we can help you with anything in the future! Amber Marx

February 28, 2021

So professional and patient as I was making such a big decision. Very knowledgeable about the vehicle! Out did herself providing me with home delivery when I was in a pinch More

by Sweargrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Knechtel
Mar 01, 2021 -

Hyundai of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

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