Hyundai of Cool Springs

Sonny was extremely easy to work with. He was knowledgeable and answered all of our questions. The dealership as a whole was super friendly. We would do business here again. He was knowledgeable and answered all of our questions. The dealership as a whole was super friendly. We would do business here again. More

I called first to inquire about a car and talked with Sonny Farmer. From the call, I had a good feeling about driving over to Cool Springs Hyundai to see the car. Sonny did not disappoint me. He was v Sonny Farmer. From the call, I had a good feeling about driving over to Cool Springs Hyundai to see the car. Sonny did not disappoint me. He was very nice and helpful during the whole process. More

He was very helpful and very easy to talk to! He got us exactly what we were looking for. He got us exactly what we were looking for. More

Very satisfied with all phases of my recent purchase from Cool Springs Hyundai. All the staff, and especially Sonny, did a great job. He made sure my new purchase went smoothly, had the vehicle in spotless c Cool Springs Hyundai. All the staff, and especially Sonny, did a great job. He made sure my new purchase went smoothly, had the vehicle in spotless condition, and explained all the features thoroughly. I would highly recommend Sonny to anyone looking to purchase! More

We had a great experience with Sonny and all of the staff. Very happy with the attention paid to our needs and questions! staff. Very happy with the attention paid to our needs and questions! More

They worked to find the perfect vehicle for our needs in a desired color and interior. a desired color and interior. More

The service center was very professional and helpful. My advisor, Forrest, kept me updated the whole time my vehicle was in service, answered all my questions, and was generally just very nice. My car wa My advisor, Forrest, kept me updated the whole time my vehicle was in service, answered all my questions, and was generally just very nice. My car was towed in from another dealership who had it in their lot for 3 weeks even with an appt. Cool Springs got me in and my vehicle serviced in 2 business days. This dealership has earned customers for life. More

Very professional and helpful people, did not feel pressured into purchasing anything and they worked to get a very reasonable interest rate. pressured into purchasing anything and they worked to get a very reasonable interest rate. More

Great customer service. Friendly service. Good selection. Was easy to work with everyone. Looking forward to future business. Friendly service. Good selection. Was easy to work with everyone. Looking forward to future business. More

I have bought 5 Hyundais since 2018, 4 from this dealer. Recently, the motor on my Santa Fe, failed unexpectedly. I take care of my cars with regular maintenance. The Dealer explained that though there are Recently, the motor on my Santa Fe, failed unexpectedly. I take care of my cars with regular maintenance. The Dealer explained that though there are known issues with this motor, there is no recall and nothing they could do. When I asked Carl (manager) to stand behind the car that they sold me, he said “I don’t make the cars, I just sell them!” I will never buy another Hyundai. I would have thought that the dealer would have worked hard to support a loyal customer! I am wrong- this loyalty was very one sided and unfortunately, I was on the loosing side!!! More