Hyundai of Cumming

I did not have an appt. but I had a light out so I decided that was the best place to have it changed. They said the wait would be long but well over 2 hours. They asked me if the wanted the car che decided that was the best place to have it changed. They said the wait would be long but well over 2 hours. They asked me if the wanted the car checked for fluids and belts etc. I said yes but when I got my car back I asked what they found and was told they checked nothing. I have just moved into the area and wanted to start dealing with a closer dealership,as of now my feelings are to return to kennesaw for repairs. More

after my previous review they took the time to contact me very concern and willing to take care to improve the service and better communication , very concern and willing to take care to improve the service and better communication , More

Popped in to pick up a part, remembered there was an open recall. Spoke to Jesse who got me in and out with the recall in no time. Very friendly and fast recall. Spoke to Jesse who got me in and out with the recall in no time. Very friendly and fast More

I visited the Service Department at Hyundai of Cumming, GA to submit a request for extended warranty due to a unique issue with Clear Coat pealing off paint in bumper and side panel plastic portions of the GA to submit a request for extended warranty due to a unique issue with Clear Coat pealing off paint in bumper and side panel plastic portions of the body. More

Extremely friendly and professional staff. Timely greeting upon arrival with a thorough review of my concerns. Appointment took the expected amount of time and results were explained in detail. greeting upon arrival with a thorough review of my concerns. Appointment took the expected amount of time and results were explained in detail. More

So far nothing but praise. The work is done as expected. The road side assistance and service program worked as advertised. I had a flat, called, it got towed. And it got fixed. The road side assistance and service program worked as advertised. I had a flat, called, it got towed. And it got fixed. More

Great customer service. Love that they tried to earn my business and I have to say they did. I'll be going there everytime! 5☆ business and I have to say they did. I'll be going there everytime! 5☆ More

Always exceptional customer service. Jesse made sure to follow up and call me when my part came in. Scheduled an appointment a took care of it right away. I appreciate the entire team at Hyundai of Cumming follow up and call me when my part came in. Scheduled an appointment a took care of it right away. I appreciate the entire team at Hyundai of Cumming. More

I came in for a recall and an oil change. I am I came in for a recall and an oil change. I am comfortable that my recall issues have been resolved and the oil change was done to my satisfaction I came in for a recall and an oil change. I am comfortable that my recall issues have been resolved and the oil change was done to my satisfaction. However, I expected my car to be available the next day (literally 8 hours of labor), but ended up waiting an additional 2 hours to receive my vehicle. If expectations were set properly, I would gladly have waited until my vehicle was ready to pick it up instead of sitting and waiting for two hours for completion. I want to stress, I am very happy with the work done on my vehicle. I am extremely satisfied with my vehicle's performance. My only complaint is with the expectation set. I have worked previously with Andre and have had nothing but excellent experiences with him but didn't have the same experience during this visit. More

We were very pleased with our buying experience. Marcus is exceptionally knowledgeable about the Palisade and his sales approach is nothing but professional and courteous. is exceptionally knowledgeable about the Palisade and his sales approach is nothing but professional and courteous. More